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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1939 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance. They particularly appreciate its innovative two-drawer freezer design, generous capacity, and spacious size. Users are also pleased with its quiet operation and effective temperature control, which keeps everything very cold.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,939 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great fridge but small ice machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great size and looks good. Everything fits well for a family of five but the ice machine is slow to keep up.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 4 out of 5 stars

    Very good overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomy and well built... Sleek and modern... We like it overall. Only downside is that the ice maker and water receptacle are so small so as to not take up room in the fridge that there is little ice and the water is often not cold

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great LG frig

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was to replace a 6 yr. old refrigerator (different brand) that was a disaster. The LG model that we purchased is a much better product and is exceeding our expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace old Kenmore Elite (it was also an LG), the dual freezer drawers work much better than the previous large one with internal drawers. The water and ice in the door with visible water spigot is a vast improvement over previous models. Works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator works great. It has good lighting and a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 4 out of 5 stars

    Nice & big

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is nice, different sizes of door shelves as well as interior adjustable shelves. We like the duel freezers to allow better organized foods. The ice dispenser crushes and cubes, small ice holder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery is great, Customer service not so much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mario and the delivery crew are awesome. Best Buy taking more than 3 weeks to refund the purchase is ridiculous.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So quiet I had to check if it was working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So spacious and I love knowing what temp everything is set at.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and nice. No regrets. Wife is happy, everyone is happy. It was a good decision.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really does the job very well. Great ice cube maker, lots of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Configuration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with configuration. Crushed and cubed ice maker is the bomb.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG 27.8Cu Ft front door refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It is impossible to know how good the unit is until it has been a few years. Operationally, it is very good. Longevity is a question which will not be answered for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    Love this fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Ample space. Lots of different compartments. And having 2 French door freezer sections makes organizing easier. I like how the ice maker is in the door which saves space in the freezer. Always love LG products!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Looking, Very Poor Lighting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a great deal for the price. However, the one major drawback is the interior lighting. With only a single thin strip of lighting to illuminate the entire upper section, the bottom shelves are often dark once items are placed on the top shelf. If I could separate delivery and Best Buy customer service out from the product, I would. Best Buy customer service is atrocious. It took four delivery attempts to finally get this product delivered, and countless phone calls to process a gift card that Best Buy promised me for my “inconveniences.” To this day I’ve received neither. I’m returning the refrigerator and buying from a different retailer. I’d rather pay for an extended warranty than take advantage of the 2 year warrant that comes with my Best Buy membership.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy Fridge Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got our fridge about a month ago and I have been SO happy with it! It's spacious and holds way more than our old fridge. The ice maker works great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and well thought out!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old fridge didn't make the best use of the space it took up. The ability to easily arrange the shelves, and two freezer drawers on bottom works great. The large water & ice dispenser is an excellent feature as often the glass or bottle used for this is larger than what older models made space for. Should have bought sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator nice looking in my kitchen and good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, good looking fridge. Everything works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is nicely laid out to fit just about anything we have to put in it. Except for a butter dish compartment! Great ice maker and water dispenser. We got it on sale and the installation crew did a great job getting it into the house without having to take the front door off. Excellent fridge, excellent installation crew!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge to replace our old one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, AVOID samsung fridges like the plague. Within a year the ice maker was dead and they wouldn't do anything about it. So we've replaced it with this LG and we love it so far! The quality is better, the arrangement of the ice maker and dispenser seems for structurally sound and we love the black stainless steel look.

    I would recommend this to a friend