Customer Ratings & Reviews
- Model:
- LMXS28626S
- |
- SKU:
- 12491998
Customer reviews
Rating 4.4 out of 5 stars with 1939 reviews
(1,939 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the product's excellent overall performance. They particularly appreciate its innovative two-drawer freezer design, generous capacity, and spacious size. Users are also pleased with its quiet operation and effective temperature control, which keeps everything very cold.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
So far, so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this fridge - plenty of room, works well and looks good. Only problem is getting the wifi set up. It wont recognize the password they gave me. Otherwise, we are satisfied with the purchase.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Freezer design
Rated 5 out of 5 stars
Great fridge - love the ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice maker. Lots of space - easy to organize. Double freezer drawers keep you from forgetting mystery food at bottom of freezer. You can see everything!
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The delivery and installation went really smooth
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Works good with some quirks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge works well but there is two things I do not like. The bottom freezer does not have a light and the left side fridge door closes really hard. Other then that it has worked fine for us.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Perfect Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Luv this fridge. Iam enjoying it very much. Luv the ice maker. Storage and everything about it. Thank u so much
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. It’s so spacious . The water and ice dispenser works beautifully.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Lg fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Connects to WiFi and looks bigger in person.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
So huge, I can hear my voice echo inside.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had the fridge for almost 2 months now, and I have yet to fill it near capacity. I don’t need a separate beer fridge any longer. Wait, yes I do.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Lg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator for the price we got, working well
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
LG refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time working very well service is excellent
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
2 yrs out and still going strong!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this refrigerator for 2 years now. Not a single problem. If anything it gets TOO cold! - then I just readjust the thermostat. Seriously love this thing...only wish it had a light for the bottom drawer - but if that's the only hang up...then buy this fridge!
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Poor Quality, Total Tech Deception, Ruined Holiday
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrendous experience with Best Buy and Geek Squad—TotalTech is a scam. My fridge, barely over a year old, died more than THREE WEEKS before Thanksgiving, and they couldn’t fix or replace it in time for the holiday. For the $2,200 price tag, I expected much better reliability. The fact that it failed so quickly is a clear indication of poor quality, especially for a product I trusted to last much longer. My Experience I reported the issue on November 6, and the earliest appointment (with a $105 fee) wasn’t until November 14. The tech came out, said it needed a new Main Control Board, and assured me the part would arrive overnight. Fast forward to November 19, and I’m told the part still hasn’t shipped. I asked for a supervisor to contact me. On November 21 I heard back, only to be told the part is no longer available from the manufacturer, and my fridge will be replaced—except they can only offer me the Black Friday sale price, not what I paid. The icing on the cake? The earliest replacement appointment is December 5. Meanwhile, I find the part online from LG available with overnight shipping proving they lied about availability. Best Buy and Geek Squad have completely ruined my holiday and shown zero urgency or competence. Never again.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Nathan. Thank you for sharing your detailed experience with us. We understand your concern about your LG Refrigerator (LMXS28626S) model, especially with the challenges you've faced around the repair, delayed parts, and lack of timely service. We strive to provide top-notch products and exceptional services to ensure a smooth experience. Since you've found the part available online, we suggest contacting us directly through social media @LGUSSupport, where we can assist you further. Our team can help facilitate any additional support or follow up with the service process, ensuring we get your fridge back to working order as soon as possible.
We understand how much this has impacted your holiday, and we’re committed to making sure we address your concerns in a timely manner. ^Juvy
- Pros mentioned:Freezer design
Rated 5 out of 5 stars
Bill
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just what we wanted! Workks great with 2 drawer freezer. excellent storage in frigerator,
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
LG fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great! The litters for the water and ice needs to be in lights or bigger. The glare on the fridge makes it hard to read the words.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
LG refrigerators
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator performed as advertised. The only thing that I was disappointed in was the size of the ice cubes...too small.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Pretty good fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good fridge. I prefer the fridge w a middle drawer. This one you have to open the whole top (both French doors) to open the inner large drawer where we stored most used foods kids grab. The shelves are glass do you can see items. The side baskets on the doors are reasonably sized. Its been about 2 years and the Ice maker might be going out. It’s also very small ice maker cubicle. Never made it through a dinner with everyone home without running out. The freezer space is pretty on point. I do like that!
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good a lot of capacity like the crushed ice feature
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
LG fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you use a lot of ice you will need to stock up on it. The bottom freezer drawer doesn't have a light when you open it. Other then that it works well and holds a lot of stuff.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Big Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been keeping every thing cold just like it should. Only issue has been instalation of the water filter it has to click several times to instal all the way. water was coming out tasting bad until I googled the problem.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity
Rated 4 out of 5 stars
Nice Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All in all this is a good refrigerator. Drawers and doors are not as smooth opening and closing as I imagined. There is a lot of room for food inside and lots of freezer space
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend











































