Customer Ratings & Reviews
- Model:
- LMXS28626S
- SKU:
- 12491998
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers love the product's excellent overall performance. They particularly appreciate its innovative two-drawer freezer design, generous capacity, and spacious size. Users are also pleased with its quiet operation and effective temperature control, which keeps everything very cold.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
convenience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great look. Love separate storage areas. Plenty of ways to rearrange shelves. Ice cubes a smaller than my last refrigerator, but fit small glasses much better.
I would recommend this to a friend - Pros mentioned:Freezer design
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is cool. The French doors open wide for a very convenient access. The ice machine and the water cooler worked perfectly. It is a very good looking refrigerator which will enhance your kitchen.
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! Amazing product well recommended. You will extremely love it
I would recommend this to a friend - Pros mentioned:Overall performance
LG fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The employee, Zach, was a big help! He assisted us by showing us this wonderful fridge that we didn’t know was on sale!
I would recommend this to a friend - Pros mentioned:Freezer design
Love
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new lg refrigerator, first time to have french style with the drawers - like better and easier to see frozen stuff
I would recommend this to a friend - Pros mentioned:Overall performance
Works great...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! This fridge was exactly what I've been looking for.
I would recommend this to a friend - Pros mentioned:Capacity
Happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My frig quit and I needed one quick. I do not like it when I do not have time to think of a serious purchase. After looking round for what I thought would be best for my needs I chose this LG. Love it. Love the space and the large ounce doors.
I would recommend this to a friend Great LG appliance
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually upgraded to a larger fridge by LG, but this one would be just as nice as the one I bought. The new one has the Window door and is 29.7 cu. ft.
I would recommend this to a friend- Pros mentioned:Capacity
Fridge review- my Best Buy experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is a great one! Has sufficient space for everything!
I would recommend this to a friend - Pros mentioned:Overall performance
The finger prints are killing me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this fridge but the ice machine plus doesn't work well and the finger prints are all over other then that it works great wish the freezer was bigger too
I would recommend this to a friend Seems OK so far. The outside finish to keep clean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far seems fine. The buttons to change the type of ice cubes are very hard to work and it takes several hard tries to accomplish our goal. This seems unreasonable.
I would recommend this to a friend- Pros mentioned:Overall performance
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is functioning well and it looks good.
I would recommend this to a friend - Pros mentioned:Overall performance
Best Buy won't stand behind this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recieved frigde and it works great. However, the left door is missing a stopper and Best Buy WILL NOT fix it. They are telling me I need to go back the manufacturer! Worst part is, I pay for the (not so) Total Tech Program with is pretty much worthless these days. So $2000 investment and Best Buy won't stand behind it. Hey, Best Buy, that's a great way to lose market Share! I recommend the item, just go buy it somewhere else.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Daniel. Thank you for reaching out. We understand the importance of having your LG Refrigerator (LMXS28626S) model arrive complete and fully functional, and we appreciate you sharing what happened with the missing door stopper and the difficulty you’ve had with Best Buy’s support. We want to help you get your refrigerator set up exactly as it should be.
One helpful step you can try is checking the hinge area on the left door to confirm whether the stopper may have shifted during transport. Occasionally, the stopper can be tucked under the hinge cover or packaging material. You can also review product details and parts information here: https://www.lg.com/us/support/product/lg-LMXS28626S. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
- Pros mentioned:Capacity
LG fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Time will tell if fridge holds up. Purchased because Samsung fridge that was only 2yrs old was a lemon. Love how much storage in fridge area. Ice and water maker works great. This one better last.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is really helping people to find good products in affordable price and price match is great in Best Buy
I would recommend this to a friend - Pros mentioned:Overall performance
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great fridge/freezer combo. Freezer space is a little small with the two seperate doors but the fridge space is amazing and flexible to fit your needs.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice and I got like i excepted and work perfectly
I would recommend this to a friend Lots of Repairs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have owned this refrigerator for almost two years now. First year was great, then about 16 month in the refrigerator's cool fan went out costing us about $600 is food loss. Best buy only covers a maximum of $300 worth of spoiled food. It's been almost two months since we completed the food spoilage claim form and received nothing from Best Buy so far. Next, the freezer doors were having an issue sealing which caused frost and ice cycles to form within the freezer making opening the doors very difficult. Luckily, we purchased the protection plan but the technicians are not careful when repairing the appliance. I think the first technicians caused the problem with the freezer drawers. Three major repairs within the first two years of ownership, I would encourage anyone reading this to stay way from LG refrigerators especially this model. LG just doesn't make things like they used to. I guess I should have purchased the Samsung. Go figure!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, IsaacBell. Thank you for sharing your experience with us. We understand that your LG 27.8 cu. ft. 4-Door French Door Smart Refrigerator (LMXS28626S) has required several repairs, including a cooling fan issue and problems with the freezer door seals, leading to frost and ice buildup. Your feedback is important, and we'd like to assist you further.
We understand your inquiry regarding these concerns. For issues with the freezer door not sealing, sometimes checking the door gaskets for any debris or damage and cleaning them can help restore a proper seal. You can also try to ensure the freezer drawers are correctly seated and not overloaded.
https://www.bestbuy.com/site/lg-27-8-cu-ft-4-door-french-door-smart-refrigerator-with-smart-cooling-system-stainless-steel/5968400.p?skuId=5968400
Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
- Pros mentioned:Overall performance
LG Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is exactly what I was looking for. Very happy with the product.
I would recommend this to a friend - Pros mentioned:Overall performance
Best decision…
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the best fridge that we have so far. Way, way, better than what we had!!! It is PERFECT!!! Thanks Best Buy!!!
I would recommend this to a friend