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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1939 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance. They particularly appreciate its innovative two-drawer freezer design, generous capacity, and spacious size. Users are also pleased with its quiet operation and effective temperature control, which keeps everything very cold.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,939 reviews
  • Rated 4 out of 5 stars

    Great Refrigerator Except…. You

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great, but it took 3 different deliveries and as many techs to get the ice maker and water dispenser working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very small ice bin, but good refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, but has a very small ice bin. We returned for the single drawer model with dual ice-maker, one in the door and one in the freezer drawer. I would only recommend this refrigerator if large quantities of ice is not important to you.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Initial experience good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is quiet, even the ice maker. It has plenty of storage space. As of the first 30 days it is working well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Jeffrey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing refrigerator it has room for two cases of water it is endless of room you cannot put enough in it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had a few weeks but so far so good. Delivery guys were great. It’s super quiet or maybe our 20 year old one was just super loud. Looks great but it does smudge a bit with finger prints if you’re not careful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only owned for four weeks so way to early to give a fair evaluation. I have a pair of LG washing machine and dryer in the same black stainless steel. They are two years old have a lot of minor scratches on them already. I was torn between black and regular stainless when we purchased this refrigerator. So went with black knowing we have to be very careful around our new four piece kitchen set. But I must say so far I am loving it. My main complaint is the left door slams shut when you close it which rattles everything stored on the door. The right door doesn’t close haft the time unless you push it shut. Good thing it has an alarm on it that triggers in 60 seconds. My biggest complaint is I can’t hook up to the WI FI . I have followed the instructions at least a hundred times. I called Best Buy, Comcast and LG. and none of three could help me get it to connect. It will only connect to 2.4 GHZ not 5 GHZ WI FI . My COMCAST modem is a duel system both MHZ and they all say it should work but no way. So if someone knows why, I would like to know. So only three stars because of these complaints. I would recommend this unit if the WI FI worked.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. It is set up perfectly for great organization. The ice maker is flush in the door taking up little space. Quiet too. LG knows how to do things. Delivery and set up was superb as well. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Loving my LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. I feel I would need a little longer to use it before I rate it a 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Our New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far, So Good. Beautiful and easy to use. The only concern I have is that the filter leaves chlorine taste in the water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at many different brands & models then settled on the LG. We like the features it offered and are not disappointed with this unit. There is so much more room than our old one. You will not be disappointed if you consider this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge, if it lasts a while my review will stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome REFRIGERATOR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This REFRIGERATOR has a lot of space and you can see everything that you put in. My last REFRIGERATOR, my family couldn't find what was in the fridge because everything was pushed to the back, hard to see were the sour cream was etc.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it has a lot of space to keep everything organized.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    LG French Door Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for about 2 months. I love it. Lots of space. I love the dual freezer doors. Bright light in the refrigerator. Love the glass shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the space! We BBQ quite a bit and briskets and other large items fit with no problem. I wasn't sure if I would like the drawers but it really works on large items here as well. I wish the drawers could have different setting but it doesn't.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    Love my new fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my new fridge from the price I paid to the ice/water in the door, to the space inside and the extra freezer drawer. Now we'll hope for longevity!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The refrigerator we needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 22 years of the same old white refrigerator, my wife and I decided to spoil ourselves and buy this LG Dark Stainless Steel. It has been a great addition to our kitchen and has worked great since day one. Food seems fresher and the options an extra freezer drawer adds is a great plus. Only downfall has been that it won't connect to home wifi, not a deal breaker, and with the app, it can still communicate to app by holding phone up to a speaker on upper inside of right door and tells status of all the refrigerator systems and any problems via the app on phone.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has a lot of room. I can fit more that I thought and I still have room left over. Was worried that the freezer drawers would be too small but they fit a ton of food! Water and ice machine working great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    lg-27.8.cu.4-door smart refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plenty of space and easy to get at the food etc.very happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. The refrigerator was very good

    I would recommend this to a friend