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Customer Ratings & Reviews

$1,999.00
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The comparable value is $3,499.99

Customer reviews

Rating 4.4 out of 5 stars with 1939 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance. They particularly appreciate its innovative two-drawer freezer design, generous capacity, and spacious size. Users are also pleased with its quiet operation and effective temperature control, which keeps everything very cold.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,939 reviews
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator extra drawer is nice and it’s deep

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family never missed a beat when we switched out refrigerators lots of room and not a whole lot of complicated features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator very open storage Plenty of freezer storage

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    highly recommend!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the style of this fridge is very nice, no finger prints. freezer/fridge space is just enough for a family of 5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Marketable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted new stuff to make the house more marketable. These should accomplish that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I would highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would highly recommend this to anyone looking for a new refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 4 out of 5 stars

    Very nice replacement to a Samsung French Door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice French door refrigerator. Like the dual freezer drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Good size for a family of four. Doesn’t run out of ice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How tall are you?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m 5’0”. I can’t reach the top shelves in the back so will have to lower and play with the configuration. Overall, we like the layout of storage. We often have to open both doors to access what we want. Again, we have to play with the best way to configure the shelving and placement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so beautiful and well made. Easy to understand. Works perfectly. I absolutely love itm

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. I love the 2 drawers for the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life is good with this refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great. The geeks came and installed it no problem and then after that all my needs were met... very spacious and cold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for people who like to eat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for people who like to eat. One thing I didn’t like only it took 24 hours to cool down completely

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    Love everything about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the roomy easy to slide drawers for the freezer and in the fridge. No fingerprints. Looks stunning. Crushes ice with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    LG 27.8 4 Door Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator fits my needs great. Very roomy and the ice maker works great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do NOT buy from Best Buy, if they are setting up!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if the problem was with the refrigerator or the stupid Total Best Buy Program (do not buy into that program - they are absolutely worthless. ) After two calls to Best Buy, to try to have them come back out and fix the problem with my brand new refrigerator, they never even had anyone call me back. I still cannot believe they did that to me. The ice maker and water were not working, so I had to pay someone else to get ir working ridiculous. I generally like this refrigerator but DO NOT buy it from Best Buy!! They were worthless. They still have not called me back even though I told them that the ice and water were not working!

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, CandaceZ. Thank you for sharing your experience with us. We understand your inquiry regarding the issues with the ice maker and water dispenser not working on your LG LMXS28626S refrigerator.

      To help resolve the issue, we recommend checking the water supply line and ensuring that the water filter is installed correctly, as a common cause for ice maker and water dispenser issues is a clogged or improperly installed water filter. You can also try a reset by unplugging the refrigerator for a few minutes, then plugging it back in to see if that resolves the issue.
      https://www.bestbuy.com/site/lg-27-8-cu-ft-4-door-french-door-smart-refrigerator-with-smart-cooling-system-stainless-steel/5968400.p?skuId=5968400
      We understand that this situation has been an issue, and we’re here to assist you further. Please send us a private message on Social Media @LGUSSupport, and our team will be happy to explore possible solutions and assist you with any further troubleshooting.

      We appreciate your patience!
      —Renzo LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    OUR REFRIG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best refrig we ever purchased. Thanksto the Commack Best Buy sales person....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice refrigerator I have only had it for a week.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were nice and efficient. For the week I have had the refrigerator we have not experienced any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s better looking than usable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come with a door bin with a lid like the old one we had. We used it for eggs and miss it. I thought we would like the dual lower doors but you lose too much room.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 27.8 4-Door French Door Refrigerator - Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG - 27.8 4-Door French Door Refrigerator - Black stainless steel looks great and has convenient drawers to stay organized

    I would recommend this to a friend