Customer Ratings & Reviews
- Model:
- LMXS28626S
- SKU:
- 12491998
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers love the product's excellent overall performance. They particularly appreciate its innovative two-drawer freezer design, generous capacity, and spacious size. Users are also pleased with its quiet operation and effective temperature control, which keeps everything very cold.
This summary was generated by AI based on customer reviews.
Love this refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new LG refrigerator! The black stainless steel has a beautiful finish on it and I love all the features that are included on this fridge
I would recommend this to a friendFRENCH DOOR REFRIGERATOR
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT FRIDGE. SELF CLOSING FREEZER DOORS. NO FINGERPRINTS. LOVE IT.
I would recommend this to a friend- Pros mentioned:Capacity
It's great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent storage, very roomy , Ice and water thru door works great.
I would recommend this to a friend - Pros mentioned:Overall performance
LG = Life is good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy and excellent product. Absolutley the Best refridgerator we have owned
I would recommend this to a friend Great fridge!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it. Ice maker is quick and quiet. Love the convenience of the 2 doors. Wasn't sure I'd like the drawers, but they are also a big improvement from a side-by-side, especially since there are 2 drawers. We use the top drawer for more commonly accessed items. Wanted to get the model with the craft ice, but it was just too much more.
I would recommend this to a friend- Pros mentioned:Freezer design
Frig
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. So wonderful to have the French doors on the two freezer drawers.
I would recommend this to a friend Fridge is cooool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge with the one exception bei by that the right door doesn’t close easily. I don’t know if it’s a design flaw or my fridge is messed up.
I would recommend this to a friend- Pros mentioned:Freezer design
Very nice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use easy to clean. Love the two draws for the freezer. Easier to separate items.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Lg 4 French door smart wi-fi for home use, loving it
I would recommend this to a friend Love this LG fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this LG refrigerator. The french doors make it easy to see everything inside. The double bottom freezer pull-out shelves are easy to pull and easy to see and licate items inside each drawer
I would recommend this to a friendLike the fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is nice, though surprisingly the freezer was smaller than our side by side fridge freezer. We like the layout better though. Best Buy over charged us by $200 on it though and then "emailed us the receipt". That is the second time that week they overcharged us by over $100 from the price they quoted. I will always require a printed receipt from now on.
I would recommend this to a friendA little disappointing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with the craftsmanship. Doors are uneven, shelves don’t align, and the bottom freezer has no light.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, PamelaM. Thank you for sharing your experience with the LG 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. We understand your inquiry regarding the door alignment, shelving, and freezer lighting.
https://www.bestbuy.com/product/lg-27-8-cu-ft-4-door-french-door-smart-refrigerator-with-double-freezer-drawers-stainless-steel/J7G56FY4H9
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Nice but not perfect
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this refrigerator, but I’m not a fan of the way the top shelves are organized. I feel like it wastes a lot of space. I also wish it had another ice maker. The ice maker is not very fast and does only make small amounts, which is fine unless you have a lot of company.
I would recommend this to a friend- Pros mentioned:Size
Great Refrigerator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this LG refrigirator, size and interior for my need is pefect.
I would recommend this to a friend Love this new refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refrigerator! It is very handy for us to have extra ice in a separate drawer. It is easy to fill a large number of glasses quickly and easily! So much refrigerator room! Installation was efficient and done so well! We say well done Best Buy!
I would recommend this to a friendSimply the most reliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second LG Refrigerator. Not because they are needing to be replaced but because we are replacing the competition. Check out Consumer Reports. LG is hands down the most reliable at this price point.
I would recommend this to a friendBrand response from LGAnswers
Posted .We love to see this feedback! Welcome to the LG family. ^Jennifer
- Pros mentioned:Overall performance
TimothyR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after checking out the floor model which is what we were told we would be getting we decided to go for this deal...the floor model had no dents or scratches, yes we were told out of the box, but ask specifically about if we would be getting the floor model...salesman said yes because that was what they had. Well either the delivery guys banged and scratched our unit up like crazy which is hard to believe because it was wrapped in bubble wrap and they seemed very careful at their job. So I can only assume that best buy decided to send us this dented and scratched up unit since they knew we could not send it back being "out of the box"...fortunately the unit is working fine...just angers me that what we were told we would be getting which was in perfect shape...is not what we got...use caution when dealing with best buy.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. We're truly sorry to hear about your disappointing experience with the delivery of your LG product. It's unfortunate that the unit arrived with dents and scratches, especially after being assured that you would receive the floor model in perfect condition. We understand your frustration and we sincerely apologize for any inconvenience this may have caused you. Your feedback is important to us and we will address this issue with Best Buy to prevent similar situations in the future. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Good options
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chills quickly. Two freezer drawers is very practical, energy efficient.
I would recommend this to a friend- Pros mentioned:Freezer design
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this product. Lots of room for everything.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is very good. Installation was professional.
I would recommend this to a friend