Customer Ratings & Reviews
- Model:
- LMXS28626S
- SKU:
- 12491998
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers love the product's excellent overall performance. They particularly appreciate its innovative two-drawer freezer design, generous capacity, and spacious size. Users are also pleased with its quiet operation and effective temperature control, which keeps everything very cold.
This summary was generated by AI based on customer reviews.
jnol
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.right hand door needs to be closed by hand instead of it closing automatedly
I would recommend this to a friend- Pros mentioned:Size
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator. Lots of space for both cold and frozen.
I would recommend this to a friend - Pros mentioned:Overall performance
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! It’s beautiful and works great! Love the dual ice makers!
I would recommend this to a friend Stay away from this unit and LG refrigerators.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is in the process of dying after 2 years and 2 months. Compressor is making a horrible screaming noise. LG wants to charge me $500 for the repair. Don't believe their warranty. Unit must be non-functioning for the 5 year warranty to kick in. So I must either pay for the service myself or wait for it to die. Oh- and customer service is the worst.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Richard. Thank you for reaching out and sharing your experience with us. We understand your concern about having issues with your LG Refrigerator (LMXS28626S) model after such a short period of time, especially with a compressor making a loud noise. We strive to provide high-quality products that exceed our customer's needs and expectations.
The issue you're describing sounds concerning, and we want to make sure it gets resolved as quickly as possible. If the compressor is making a noise, it's possible that there may be an underlying issue with the cooling system, which can sometimes require professional attention. We recommend starting by making sure the fridge is leveled and ensuring that the condenser coils are clean, as this can sometimes impact performance.
Regarding your warranty concerns, we want to clarify that the 5-year warranty for the compressor generally applies if the unit is not cooling properly, which may allow you to bypass certain repair costs. However, we completely understand your situation, and we encourage you to reach out to our team directly via private message on social media @LGUSSupport. We’ll be happy to look into your case more closely and work toward a resolution.
We’re here to support you, and we truly appreciate your feedback. Let’s get this figured out together. ^Juvy
Tons of shelf space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice wide shelves with temp controls for each area
I would recommend this to a friend- Pros mentioned:Capacity
Great for any family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product lots of space .Easy installation.Easy clean.
I would recommend this to a friend Great buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really good and it looks beautiful. I had it for a little over a year with no issues
I would recommend this to a friend- Pros mentioned:Size
Nice fridge, plenty of room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge. It is huge. The delivery guys where great!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Pretty cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everybody in the house love it..I'd recommend this product to my friends.
I would recommend this to a friend Great frig with a heavy door.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this refrigerator. Every aspect of the unit function as it should: ice maker, refrigerator and freezer. The complaint I will offer is that the left door closes very fast and almost uncontrollably unless one holds onto it until just before contact.
I would recommend this to a friendVery Spacious!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing the amount of space this refrigerator has. Love the half shelf!
I would recommend this to a friendPerfect refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ttys lg refrigerator is spacious inside! Love the double freezer!
I would recommend this to a friendtech support based out of India
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.refrigerator stop cooling after 3 years 6 months. LG tech support said the issue was not covered even though they claim a 10-year warranty on the compressor which doesn't seem to be working. Thankfully I added a 5 yr geek squad protection plan They are easy to work with but I have to wait 2 days which isn't a big deal. I have read that LG is being sued over this exact issue so you may want to stay away until LG gets it together. I own a few LG products and had been satisfied with their TV's so far but I wasn't happy after talking to their tech support based out of India
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Overall performance
great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is great I would recommend to friends and familly
I would recommend this to a friend - Pros mentioned:Overall performance
Works great so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator works great so far, I love everything about it.
I would recommend this to a friend - Pros mentioned:Capacity
Great French Door Fridge at best value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has everything you need and more spacious than similar Samsung models
I would recommend this to a friend Nice for a rush purchase and not much research.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rush to purchase a refrigerator. It has been fine so far. I do not like that there is no light when you open the bottom freezer drawer.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the perfect unit for our needs ... love the ice maker
I would recommend this to a friendawesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice view in the kitchen. Easy find food/drinks. Good temp control.
I would recommend this to a friend- Pros mentioned:Freezer design
Our favorite
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious. Looks very nice. Love the drawers in Freezer
I would recommend this to a friend