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Customer Ratings & Reviews

$1,999.00
Save $1,500.99
The comparable value is $3,499.99

Customer reviews

Rating 4.4 out of 5 stars with 1939 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance. They particularly appreciate its innovative two-drawer freezer design, generous capacity, and spacious size. Users are also pleased with its quiet operation and effective temperature control, which keeps everything very cold.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,939 reviews
  • Rated 5 out of 5 stars

    Like the inside layout of shelves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the design of having the ice maker in the door saves on shelf room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied Customers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are please with our new refrigerator. It has lots of storage space. The Gerk Squad installers delivered the refrigerator on time and were very friendly and helpful. I’m looking forward to years of service from our new refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item towards end of the year it’s great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is so spacious inside even the ice maker doesnt take up much room because its in the door. The two door freezer holds so much food. Perfect for my family of four.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrig and have have had excellent results thus far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking ref

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. It’s so spacious. The only issue is the ice maker in the front door makes the door heavy when you close it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this model! Very spacious and looks great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Water Dispenser Doesn't Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water dispenser did not work on the initial one they tried to install. Best Buy sent a new one of the same model and the water dispenser did not work on that one. I changed my order to a different brand name and model and the water dispenser worked fine. This model of fridge's water dispensers have had multiple problems according to the delivery driver.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Refrigerator (LMXS28626S) model. We understand your concern about receiving two units with the same issue—especially when it’s something as essential as the water dispenser. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. For future reference, you may visit https://www.lg.com/us/support/help-library/lg-refrigerator-ice-maker-and-water-dispenser-troubleshooting--1337884416316.



      If you’re open to giving us another chance, please send us a private message on social media @LGUSSupport, and we’d be happy to check on your case further. We can look into whether there are any known issues with the water dispenser on that model or escalate your concerns to our team to ensure you're taken care of. ^Juvy LG

  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    Live my smudge proof fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how organized my freezer is with these drawers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator a month ago and so far has been the beat i had. At best buy found the best price and the best customer service. They delivered to me the day was promised

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my Samsung which broke suddenly. Much better fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good size, very functional, attractive looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the looks and size and functionality of this LG refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment lots of room, hold a lot of items

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice refrigerator with lots of room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a busy family. Lots of space. Every inch is well used.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be an excellent product. Excellent delivery and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally have a refrigerator. Happy to have a refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like how it works and how it looks and over all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Beautiful and love the amount of space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks great and performs even better. I love the space inside that results from the inside door ice machine. I’m only giving it 4stars because I wish the freezer produced ice too — not just provide a tray for dumping the ice into.

    I would recommend this to a friend