Customer Ratings & Reviews
- Model:
- LMXS28626S
- |
- SKU:
- 12491998
Customer reviews
Rating 4.4 out of 5 stars with 1939 reviews
(1,939 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the product's excellent overall performance. They particularly appreciate its innovative two-drawer freezer design, generous capacity, and spacious size. Users are also pleased with its quiet operation and effective temperature control, which keeps everything very cold.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love 2 drawer freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have only had this fridge a few weeks but so far love it!
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
I love my frigde
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way this fridge looks in my kitchen. It works great.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Freezer design
Rated 5 out of 5 stars
Best fridge EVER!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about it! The double freezer doors are excellent!
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Toddo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would choose the single freezer door next time. Ice doesn't produce as fast as I need when company is over.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Love the refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is bigger than it looks on the inside.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good and functions great like other LG products.
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
GREAT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total LOVE it.. Wonderful to see everything without having to move stuff
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great style and space
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator fits our needs and style and value. Yes it took a few months to get but well worth the wait. Plus the staff and manager at the Williamsburg Virginia store are the best. Will be back when we need anything else.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Lg fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like the new fridge , the only complaint is the ice maker doesn’t make ice as fast or as much as we hoped We originally wanted the double ice maker fridge but they where out of stock and we needed on now
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Nice Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space in fridge, freezer drawers ok. Bottom freezer drawer does not light up! Ice maker doesn’t keep up with our 3 person family. I bought ice bin to stock up on ice. Overall, happy with the fridge and Best Buy was terrific!
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, a lot of space, ice maker work really good!
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
perfect fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG is the perfect fit for our kitchen, highly recommended.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Nice with small problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good space. Looks nice. I love the ice in the door. However the door is hard to close. ! No amount of leveling removes the need to push the door closed forcefully. it is also fairly annoying that all doors must be closed to dispense ice
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for a 9 1/2 year old Lg refrigerator. They have made many improvements over the years. We replaced the old one due to computer board failure, which would not have been worth fixing, given the cost of repair and age of the old one. Our installer told us that all brands are having similar failures. This is a good mid point price.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
HAPPY WIFE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Very nice looking and the functionality of it is awesome. I do wish the water and ice were on a different dispensing system. Other than that, I really don't have anything negative to say about this fridge.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great space and love the LED lighting!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an upgrade to our previous side-by-side. More room, lots of shelving, great lightening. Makes ice fairly quickly too. Love the extra bin that comes with it to help store ice. The only thing I don't care for is the beeping that occurs after a minute of being left open. This can get annoying and I haven't seen a way to turn this feature off.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge and spacious hard to keep full with 3 kids
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, bright, good interior design Slim ice maker is great
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Very happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints so far. Makes ice fast and lots of space
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Best Buy and LG complete failure
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the style of the fridge but after two years it started to have failures. Two months ago the ice maker quit working. Turned out it was the fan blowing cold air up to the ice maker. Found part online and got it working again. Now the entire upper fridge section is not working. Called geek squad to come out and troubleshoot/fix problem. Geek tech did some diagnostics and determined it was a faulty control board. Was given an invioce for estimated cost. Paid the invioce in order to get the control board ordered so we could get the fridge running as soon as possible. Follow up apointment for control board replacement was the next Friday. Friday came, received txt the tech would be arriving between 1 and 5. 6 o’clock no tech. Called geek support and got the run around. Finally was told “tech had family emergency’” and didn’t make it. (No kidding). Ask when to reschedule and earliest date was the following Thursday. Called back the next day to confirm appointment and it was never made. Now being told it is more than two weeks out. Not happy with the LG problem unit and more disappointed with Best Buy and the horrible tech support. Overall zero stars for both LG and Best Buy. And i still have a broken fridge.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. We understand your inquiry regarding your LG LMXS28626S refrigerator and appreciate you sharing the details of your experience. It’s important to us that your fridge works reliably, and we’d like to assist you further.
As a troubleshooting step, please try resetting your refrigerator’s electronics to rule out a temporary control board glitch:
Unplug the refrigerator (or switch off its circuit breaker) for one minute.
After one minute, restore power and allow the fridge to reboot for about five minutes before checking if the upper section cools properly.
https://www.bestbuy.com/site/lg-27-8-cu-ft-4-door-french-door-smart-refrigerator-with-smart-cooling-system-stainless-steel/5968400.p?skuId=5968400
If the cooling issue persists, please send us a private message on social media @LGUSSupport so our team can work with Best Buy Geek Squad on your behalf or explore additional solutions such as verifying replacement part compatibility and scheduling timely service. We appreciate your patience and the opportunity to help get your refrigerator back to optimal performance. —Renzo











































