Customer Ratings & Reviews

Really like this one. The look is fantastic, works well, including the connectivity and the refrigerator space is ample. Easy to use and change the air and water filters. Just be warned that if you need a lot of freezer space, this may not be the answer. This unit provides extra refrigerator room but the sacrafice is freezer space.

This LG French door refrigerator has a very pleasing look. It is amazing how well the use of space is designed. Our things are more organized now because of the layout. The freezer drawers make finding what you are looking for so much easier than our previous refrigerator. The only minor con we have found is the cold water dispenser doesn't really provide really cold water like our previous 20 plus year old Kenmore. I guess that is part of the price to pay when they make use of every square inch of space for storage.

Our Refrigerator was delivered on time and they brought it in the house and moved the old one to the garage. After they left we began setting it up and running water through the filter and Ice maker. We ran 6 gallons thru it and could not drink the water. I pulled the refrigerator out and disconnected the metal water line that I paid for from the refrigerator. I tasted the water with the line still connected to water source, It was horrible metal overwhelming metal taste. I removed the line and tasted the water from the source and it was fine. So I purchased a new plastic line and new filter that cost me over $70.00. Everything is great now. I will be contacting Best Buy to reimburse me for the cost. They delivered a new Range with the Refrigerator with a New power cord. While attaching the cord I found a gash that went to the bare wires. Could have been Shocked and worse had I not discovered it.

Amazing room for everything. Looks great, quiet. Has all the features we wanted. Space saving ice maker is great.

Very elegant design and great amount of storage. The only complaint I might have is small ice maker.

I am totally in love with our new LG fridge. It's all I had hoped for---very roomy interior and love that the ice maker is a slim model so it doesn't waste any space. Love the middle drawer for things I need to get out of freezer quickly. Very spacious freezer, too. Only had a little less than a. month--but absolutely love it.

Only problem I have is the ice and water dispenser display isn’t illuminated as far as cubes, crushed, or water. Very hard to see display even in daylight. Only thing you can easily read is temp. of freezer and refrigerator. Also, older LG’s have separate push for ice and water. You must hold glass out further for water dispensing. Kind of awkward. Because this frig. wasn’t on display, I didn’t realize these concerns.

I have been wanting a new refrigerator and checked out all brands at Best Buy and anywhere else I could. This is the closest to ideal that I found. It has the water and ice in the door but still has shelves for condiments. I can put a gallon of milk on the door with no problem and still have room for cream and juice next to it. The only time I hear any noise from it at all is when the ice drops into the bin. Very happy with this purchase

LOVE IT! So big! Outstanding storage! Looks amazing in our new kitchen!! Excellent price too!

We've had a side by side refrigerator for many years and liked it. This time we thought we'd make a change and purchased the LG with 4 french doors. We love it!! The refrigerator seems to be much roomier and the freezer also has more room for larger items. The two freezer doors makes access to items very easy. We have had this for about two months and are really happy with this purchase!

I am seriously enjoying my fridge and all of the features. It's spacious and beautiful.

This replaces a side by side made in 2004. Features I like: Wide removable door shelves. I can put tall bottles of sauces and such in the shelves to free up space on the main shelves. I may lose a little depth of the main shelves, but I don't have to reach far in the back to find stuff. Removable means I can take them out to clean easily. Door open notice (Dad Alarm). The unit will chime if the door is left open too long and this works for the freezer drawers also. I call it the Dad Alarm because I have left the door open one the old fridge a few times. Two freezer drawers. Fantastic! Things kept falling out on the side by side. Having two drawers means I don't have to dig very far down to find what I need. Things I don't like: Small ice maker capacity. The capacity of the ice maker in the door is really small. The cubes are smaller than the standard crescent style so they can pack the hopper well. They look a bit like pyramids with a base 1" by 1.5". But because the hopper has to fit the door, the amount of ice it can store is limited. They include a bin for ice in the top freezer drawer, but that is another step you have to go through. We go through a lot of ice in a day, so our situation is unusual. Set shelf positions. In my old side by side, the shelves could be positioned at about 1 inch increments. I miss that flexibility. In this fridge, there are only four positions. The split shelf is nice. Don't have to dedicate a full shelf for tall items. But there are a few times that need about a half inch clearance and I can't do that with this unit. Overall, I am pleased with the unit.

I ordered this refrigerator in Feb of '25. It was delivered and the water dispenser would not work. The delivery guy called in for a repair. Before they'll send out a repairman, they first have to send new installers to make sure it's been installed correctly. Visit #2 with installers - they tell me it was installed fine and but my water pressure is low and that I need a plumber. Called a plumber, paid $150 for house visit, and my water pressure is fine. By this time we've already realized the ice dispenser is working, still not water. They schedule with Geek Squad for repair. Visit #3 - they can't figure out what's wrong and recommend a new refrigerator. A week later (after I've pulled out all the food and dragged it to the now garage refrigerator), I receive a second new refrigerator - Visit #4. Yet another interruption to my work day and another day with strangers in my home--albeit kind strangers. They install the new fridge and, guess what? The water dispenser doesn't work. Then, would you believe I have to go through the same process? Visit #5 - a big fat waste of time as they send a new group of installers to confirm that it was installed correction (it was), then Visit #6 - a new Geek Squad repair guy. We're talking 5-7 days between each of these visits. #6 Geek Squad guy can't figure it out, so he calls LG and lo and behold there's a KNOWN issue with the control panel for this water dispenser. This ONE call could have saved me a month in headaches! #6 guy orders the part and a week later Visit #7, repair guy has it fixed in 5 minutes. I spent $150 for a plumber, $30 for a Brita to use in the meantime, and over the course of a month had 7 Best Buy visits for a KNOWN issue. Honestly, I was thinking the whole time, it's just one of those things and no ones fault, but that was the final straw. I called Best Buy and request a discount on my appliance for all the time and money I was out during this whole mess. I won't get into the details, but they offered me an amount that did not seemed fair. I gave them my minimum and they said it was too high for their department, but if I went to the store directly they would take that amount off the price that I owed (purchased on BB credit and was waiting to have it resolved before I paid it off). Having that gut feeling that it was too good to be true, I asked the agent, "Am I going to have to tell this whole drawn-out story again and try to convince them, or are you telling me that it will be there in the notes and all they have to do is pull it up and then issue the discount?" She told me yes, it would be in the notes, the exact amount. I drove 30 minutes to my nearest store, no notes in my account. No mention of the discount I was promised. Complete waste of time. I just called them again today, they have the notes and I've requested they listen to the phone call. I now have to wait 5-7 days for them to decide if they're going to approve my discount or not. What a nightmare. At least the water dispenser is now working. I'm always skeptical when an original part has to be replaced though so keeping my fingers cross that it doesn't flake out on me. We drink a lot of water in our house and wanted to stop buying bottled, so this was the main reason we chose to buy a new fridge in the first place.

This is the smallest refrigerator I have owned BUT I love the openness of the fridge. Ice maker is small, but it works well. The condiment baskets are small but I purchase a fridge bin to place on the shelf-problem solved. So far, extremely pleased. Recommend highly.

after using Samsung fridge for 5 years. I was try of ice build up inside. so I purchased this one. its great and I love the ice maker in the door. more room for inside. But I gave 4 stars. reason for that door with ice maker closes so hard every time you let it go. you have to close it slowly not the slam it.

This model is excellent in every way: size for our needs, smudge resistance (super easy to clean using only a soft cloth), beautiful, super efficient layout of storage in refrigerator, and freezer, in door ice dispenser. Jennifer, at Best Buy in Beaumont, CA was exceptionally professional, courteous, and knowledgeable. She is an asset to Best Buy (superior customer service in purchase, exchange, and delivery). We exchanged a counter depth model for this larger model. Perfect for our kitchen.

Outstanding design, quiet, excellent construction.

The Refrigerator is everything my wife was looking for in a refrigerator. The image to display is exactly the one on the upper right hand side on this page. The French doors have more storage space than our old LG. the freezer storage is easier to organize. the water has a larger opening and a large water bottle can fit with choice of cube or crushes ice. excellent product !!

Great fridge. Keeps temperatures cold and made ice quickly. Only things I think that I would change are have the middle drawer be flexible between fridge and freezer, and also have a light for the bottom drawer.

We had a Samsung previously and we lost all cooling wiyhin 5 years. Decided to purchase Lg and so far amazed with features. Totally roomy and no issues for last month. Great looking fridge and grandchildren have easy access to their goodies. Overall a very good fridge from Lg!