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Customer Ratings & Reviews

$1,999.99
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Customer reviews

Rating 4.4 out of 5 stars with 1939 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance. They particularly appreciate its innovative two-drawer freezer design, generous capacity, and spacious size. Users are also pleased with its quiet operation and effective temperature control, which keeps everything very cold.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,939 reviews
  • Rated 5 out of 5 stars

    Refrigerator my purchase. The service was great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and great storage space.I’m satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase, delivery and installation were performed very professionally. We are very pleased with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service in installation and time Thank you…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products and gets food super cold, and the function is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciated the delivery to arrive earlier than scheduled.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Linear Inverter Compressor.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on 9/22/20, twenty months later the fancy compressor failed. Contacted LG and began a five week odessey of attempting to get it repaired. LG was unable to send a certified technician out to repair it. Ended up being able to exchange it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Duly noted. We are disappointed to see that this happened, and we want to thank you you for taking the time to share your experience with us. We hope to learn from this and strive for continuous improvement. ^Jennifer LG

  • Rated 1 out of 5 stars

    Do not purchase!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased this refrigerator and not one but two were delivered and we’re both defective! The water and ice feature were not working. highly suggest to skip this model. I wasted weeks for a new delivery followed by another defective delivery just to wait another week for a new model. The customer service received was subpar and honestly very disappointing.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Refrigerator (LMXS28626S) model. We appreciate your honesty and understand how you felt about receiving not one, but two defective units, especially when the water and ice features are key functions.

      If you're still dealing with issues or would like help troubleshooting, you can find support resources for this model here: https://www.lg.com/us/support/product/lg-LMXS28626S.ASTCNA0. If you'd like us to take a closer look at your case or assist further, please feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy LG

  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the alarm if you leave the door open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG refrigerator good value, lots of storage, free shipping, excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    number one in consumers report i reconedmend this 4 door french door smart wifi refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice fridge, not much space inside and just not worth the money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It holds so much more than are old fridge. Wish it made ice a little faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top quality!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely happy with our purchase! I love the storage that this refrigerator has. Friends of ours have gone to purchase one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are enjoying the new kitchen appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the new LG appliances was seamless. We are really enjoying the new refrigerator, range, and microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is awesome! Two freezer drawers is great! The ice maker keeps up with our needs. Super roomy fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a big and really spacious fridge with very nice interior design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge only complaint is not make enough ice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product is Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good. Only missing part is to convert middle door accordingly to you need. Freezer vs Fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t looking for this style of a refrigerator but after seeing in store I’m happy with it & love all the storage options

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first refrigerator the doors were uneven a replacement refrigerator which is this one it’s OK but it tends to over ice in the trays inside the freezer not a very well put together refrigerator parts are cheap icemaker is too small

    No, I would not recommend this to a friend