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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1940 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers highly value the overall performance and the beautiful design of this refrigerator. Users frequently praise the generous capacity and spacious layout, which provide excellent visibility for stored items. Additionally, owners appreciate the quiet operation and the reliable temperature control that keeps food perfectly chilled.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,940 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG is always my first choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer LG appliances. My fridge stopped working while I had covid so I ordered this one online. Fast delivery, 2 days. As I expected it works great. There are big differences from my other LG. I choose the two drawers because digging thru the large bottom drawer was always annoying. So I like that. The doors on this are very light so they don't close unless you make sure they do. There is an app for that, but it's useless. You have to open it up for it to tell you the door is open. It's more chintzy made than my other LG, but that was purchased in 2012. It does not have a butter cover shelf which drives me crazy. It also has only one glass shelf that slides. I can fill tall water bottles, which I could not with my older one. Since I was not able to go into the store to see it, I'm fairly happy with it. It was also a good price. Plus I'm sure it will last at least a few years as all my LG appliances do.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.
      `Jai LG

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Refrigerator!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is extremely roomy with large door shelves. We have had it installed for 1 week now, and it remains very quiet to operate. The doors are well balanced, easy to open and close, which we were worried about when purchasing because of the icemaker being inside the left top door. Although the capacity for ice is relatively small, it is perfect for us and if we anticipate a larger need, the compartment is very easy to pop out so with a little planning, it is easy to fill several bags of ice within a day or two. All in all, extremely pleased with our purchase, would definitely recommend this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent Refrigerator - No Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is fantastic. Really like the temp settings, functional grid on the outside, along with the convenience of an app on my phone allowing setting changes from anywhere. The way the left door closes on a rail, even when the right door is closed is very nice, as is the adjustable shelves inside. A lot of room in the refrigerator compartment! Only negative was getting the Refrigerator connected to the internet, you have to read the instructions closely and not use the XXXX in the instructions. I had to call LG, but they were quick to help. Once connected, all is really good!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Freezer design

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice and holds a lot of food and you can organize easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Cooling LG Refrigerator 27.8 cu.ft.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Refrigerator was a smart purchase. Spacious inside, well-constructed, and water/ice /digital center is easy to operate. Ice maker center has easy access and outside cup placement can accommodate large cups or bowls. Fingerprint resistance is a big plus. Shelves are adjustable and bins you can place 1 gallon or larger size items. Heavy duty seams keep unit operating with efficiency. APP is easy to navigate and ensures updates are achieved. Important unit fits selected home location take advantage of their Magnolia Consultation site visit. It was informative and consultant ensures unit (you selected) measurements and access can assist in an easy install. I took advantage of the extended warranty for peace of mind should unit need maintenance. Costs of unit I feel makes it mandatory, especially coverage for electrical surges. Do register unit on LG site and get an extra year of manufacture warranty presently being offered. Black stainless steel looks elegant. Little irritant (but not a deal breaker) --second freezer access bin does not have a light feature. Be great if engineer's could place light inside. Overall very elegant looking and enhances the kitchen area of the home.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for sharing your positive experience with your LG Refrigerator. I'm glad to hear that it has met your expectations in terms of spaciousness, construction, and user-friendly features such as the water/ice digital center. It's great that the ice maker center is easily accessible and can accommodate large cups or bowls. The fingerprint resistance, adjustable shelves, and bins for larger items are certainly convenient features. I'm happy to hear that the app is easy to navigate and helps with keeping the unit updated.

      I'm pleased to hear that you found the Magnolia Consultation site visit informative and helpful in ensuring a smooth installation process. It's great that you took advantage of the extended warranty for added peace of mind, particularly for coverage against electrical surges. Registering the unit on the LG site for an extra year of warranty is a smart move.

      I appreciate your feedback about the lack of a light feature in the second freezer access bin. Your suggestion for an internal light is noted for future product considerations. It's wonderful to hear that the black stainless steel design adds elegance to your kitchen space. Thank you for choosing LG and for sharing your valuable feedback. ^Cris LG

  • Pros mentioned:
    Capacity, Freezer design

    Rated 5 out of 5 stars

    Lots of Space

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and really like how much space this fridge has. Two freezer compartments definitely comes in handy. Also being able to adjust the temperature using the SmartThinQ app is handy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Loving my Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is spacious and most of all quiet! The one it replaced was a name brand that was so loud this LG you can’t hear. Even the door alarm is pleasant. Plenty of room and shelves are adjustable. So happy with purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design, Size

    Rated 5 out of 5 stars

    Lg fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG fridge is fantastic—there are no issues at all. It features a clean design and provides ample space for all your food storage needs. Plus, the two drawers at the bottom make it easy to organize your frozen items efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is the best choice in Refrigerators by far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has excellent features and a nice, unobstructive ice maker. Much better quality and durability when compared to the other brands in the market. A bit more pricy, but well worth it. This replaces a Samsung fridge that had many issues including a noisy compressor, failing icemaker and a failing freezer drawer door.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design, Overall performance

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is sleek and stylish. I love the design and I'm satisfied with all of the features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love this frig!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house came with a side by side. Nice frig but not enough room in the frig portion. My new frig has tons of room! I love that the ice maker is in the door and there are shelves over the ice maker so no door space is lost. Printproof surface is great! I had read reviews that this unit was noisy, not for me. Hardly hear the cute smaller ice dropping. Would recommend this frig to everyone! Only downside is freezer space is less than side by side but still plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    2021 LG 4 Door Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the refrigerator is great. Lots of room for several different sizes and even large items. The ice maker puts out medium sized square cubes and the temperature inside the unit stays cold and is consistent. Plenty of door shelves, different sizes, so small items do not get lost behind things. Hopefully it will be better than the Kitchen Aid we had that required seven breakdowns in two years and thankfully we had the extended warranty witch fully replaced it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Great So Far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space. The double freezer doors take a little getting used to, but holds sufficient amount. Had a few concerns from other reviews about noise, but not an issue at all. Only reasons for 4 (and not 5 stars): -The left refrigerator door is a little heavy due to the ice maker being attached. -Have to click a bottom to change from water to ice dispensing Other than that, I've had the unit for a few months and all is great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My beautiful refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So, glad I bought this refrigerator it beautiful and bigger than what I owned before. So glad I purchased it and love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Roomy refrigerator and adequate freezer space.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator does what it needs to do. It keeps a steady temperature for non-frozen items and the freezer area also maintains those items at a constant frozen state. Space on the shelves is adequate although reaching for items towards the back area is sometimes difficult, especially if you are not a very tall a person. The unit is very quiet and bright with very good lighting inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice fridge so far, has tons more storage than our nearly 20 year old model. The double doors up top make so much more usable space than the standard side by side. The two freezer drawers are nice too as you can put the stuff you don't use as often on the bottom and more frequently used things up top. Even after a grocery run when our old fridge looked packed, this one has room to spare. An issue we had when installing it was this fridge was maybe 1/4 inch wider than the old one so we had to do some creative maneuvering to get it in, so keep that in mind. Also, if the fridge isn't properly level, the "mullion" (the flap that completes the seal between the upper doors) doesn't operate correctly. Leveling the fridge is crucial to that part working. One thing I could never find online is what does the wifi connection with the phone app actually do - it's nothing ground breaking, just tells you the current temps set for the fridge and freezer and the water filter life. Another thing I've noticed is it's really quiet. The water and ice on the door work well and taste great. My wife was really fed up with the old fridge falling apart so I hope this one lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator with plenty of storage. Smooth and quiet operation except for ice maker which requires frequent unclogs of the ice cubes which often get stuck in the dispensing chute.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    great looking fridge!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!! Working great and looks great!! it is pretty quiet only hear it when it is pitch silence..very spacious and lighting is great inside is great!!Both freezers very spacious !! Only negative I can think of is the long draw in fridge both doors have to be open to access.. Also make sure you empty out a few gallons of water and ice before using as there is a weird taste at first

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG makes exceptional refrigerators. We have one that we bought from Best Buy about 15 years ago, Still runs perfectly. Bought the new one since it was such a great sale. Moved the old on to the garage and the new one in the Kitchen. The new one is just as great with added Bene's of wifi, updated lighting, upgraded control panel, and and a second freezer drawer. Can't beat LG for appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spaces between each shelves provide plenty of room. The drawers also offer plenty of storage space.

    I would recommend this to a friend