Customer Ratings & Reviews
- Model:
- LMXS28626S
- |
- SKU:
- 5968400
Customer reviews
Rating 4.4 out of 5 stars with 1939 reviews
(1,939 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the refrigerator's ample storage space, overall performance, reasonable size, quiet operation, and effective temperature control. However, some customers have reported issues with the ice maker's performance. Additionally, a few customers have noted concerns about the door design.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Perfectly happy with this fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge in my home when I bought was a side-by-side with insufficient freezer space as well as fridge space. I studied reviews online and talked with friends. This fridge is exceeding my expectations. I particularly like the two freezer drawers—good space and food doesn’t get “lost.” The placement of the ice maker is genius—I prefer fridge space over a lot of ice. I chose black stainless steel and it has been a breeze to keep clean of fingerprints, etc. The delivery and installation was excellent—good communication, on-time, efficient, courteous.
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Loving my Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is spacious and most of all quiet! The one it replaced was a name brand that was so loud this LG you can’t hear. Even the door alarm is pleasant. Plenty of room and shelves are adjustable. So happy with purchase!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
LG is always my first choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer LG appliances. My fridge stopped working while I had covid so I ordered this one online. Fast delivery, 2 days. As I expected it works great. There are big differences from my other LG. I choose the two drawers because digging thru the large bottom drawer was always annoying. So I like that. The doors on this are very light so they don't close unless you make sure they do. There is an app for that, but it's useless. You have to open it up for it to tell you the door is open. It's more chintzy made than my other LG, but that was purchased in 2012. It does not have a butter cover shelf which drives me crazy. It also has only one glass shelf that slides. I can fill tall water bottles, which I could not with my older one. Since I was not able to go into the store to see it, I'm fairly happy with it. It was also a good price. Plus I'm sure it will last at least a few years as all my LG appliances do.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.
`Jai
- Pros mentioned:Overall performance, Size
Rated 3 out of 5 stars
Decent fridge; couple inconveniences
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the most part, this fridge is decent. It cools and is roomy. The couple of drawbacks are the doors are kind of clunky; like they don't really shut all that smooth. The other is when getting ice or water, you have to press the button twice it seems. For example, i want ice and the selector is on water, I have to press ice button to activate the control button and then ice again in order for it to switch. Same vice versa with water, have to press it once to activate the panel and then again to switch it. Not a big deal breaker, but a little inconvenient. This is my first side by side with the freezer drawers, so maybe the door closing is normal on this type. All in all, I do like the fridge, I don't LOVE the fridge. Looks nice, dings real easy. Love the space it has compared to a side by side. Ice bin is small, but I think that was expected with the type of ice bin it has.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your product experience feedback. We will share this with our research and development teams for future improvements. ^Jennifer
Rated 5 out of 5 stars
Smart Cooling LG Refrigerator 27.8 cu.ft.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG Refrigerator was a smart purchase. Spacious inside, well-constructed, and water/ice /digital center is easy to operate. Ice maker center has easy access and outside cup placement can accommodate large cups or bowls. Fingerprint resistance is a big plus. Shelves are adjustable and bins you can place 1 gallon or larger size items. Heavy duty seams keep unit operating with efficiency. APP is easy to navigate and ensures updates are achieved. Important unit fits selected home location take advantage of their Magnolia Consultation site visit. It was informative and consultant ensures unit (you selected) measurements and access can assist in an easy install. I took advantage of the extended warranty for peace of mind should unit need maintenance. Costs of unit I feel makes it mandatory, especially coverage for electrical surges. Do register unit on LG site and get an extra year of manufacture warranty presently being offered. Black stainless steel looks elegant. Little irritant (but not a deal breaker) --second freezer access bin does not have a light feature. Be great if engineer's could place light inside. Overall very elegant looking and enhances the kitchen area of the home.
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Black Stainless Steel
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for sharing your positive experience with your LG Refrigerator. I'm glad to hear that it has met your expectations in terms of spaciousness, construction, and user-friendly features such as the water/ice digital center. It's great that the ice maker center is easily accessible and can accommodate large cups or bowls. The fingerprint resistance, adjustable shelves, and bins for larger items are certainly convenient features. I'm happy to hear that the app is easy to navigate and helps with keeping the unit updated.
I'm pleased to hear that you found the Magnolia Consultation site visit informative and helpful in ensuring a smooth installation process. It's great that you took advantage of the extended warranty for added peace of mind, particularly for coverage against electrical surges. Registering the unit on the LG site for an extra year of warranty is a smart move.
I appreciate your feedback about the lack of a light feature in the second freezer access bin. Your suggestion for an internal light is noted for future product considerations. It's wonderful to hear that the black stainless steel design adds elegance to your kitchen space. Thank you for choosing LG and for sharing your valuable feedback. ^Cris
- Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Great Refrigerator!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is extremely roomy with large door shelves. We have had it installed for 1 week now, and it remains very quiet to operate. The doors are well balanced, easy to open and close, which we were worried about when purchasing because of the icemaker being inside the left top door. Although the capacity for ice is relatively small, it is perfect for us and if we anticipate a larger need, the compartment is very easy to pop out so with a little planning, it is easy to fill several bags of ice within a day or two. All in all, extremely pleased with our purchase, would definitely recommend this refrigerator.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Excellent Refrigerator - No Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is fantastic. Really like the temp settings, functional grid on the outside, along with the convenience of an app on my phone allowing setting changes from anywhere. The way the left door closes on a rail, even when the right door is closed is very nice, as is the adjustable shelves inside. A lot of room in the refrigerator compartment! Only negative was getting the Refrigerator connected to the internet, you have to read the instructions closely and not use the XXXX in the instructions. I had to call LG, but they were quick to help. Once connected, all is really good!
I would recommend this to a friend - Pros mentioned:Freezer design, Size
Rated 5 out of 5 stars
Lg fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG fridge is fantastic—there are no issues at all. It features a clean design and provides ample space for all your food storage needs. Plus, the two drawers at the bottom make it easy to organize your frozen items efficiently.
I would recommend this to a friend - Pros mentioned:Freezer design
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG makes exceptional refrigerators. We have one that we bought from Best Buy about 15 years ago, Still runs perfectly. Bought the new one since it was such a great sale. Moved the old on to the garage and the new one in the Kitchen. The new one is just as great with added Bene's of wifi, updated lighting, upgraded control panel, and and a second freezer drawer. Can't beat LG for appliances.
I would recommend this to a friend - Pros mentioned:Capacity, Freezer design
Rated 5 out of 5 stars
Lots of Space
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and really like how much space this fridge has. Two freezer compartments definitely comes in handy. Also being able to adjust the temperature using the SmartThinQ app is handy.
I would recommend this to a friend Rated 5 out of 5 stars
Spacious
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The spaces between each shelves provide plenty of room. The drawers also offer plenty of storage space.
I would recommend this to a friendRated 5 out of 5 stars
Great fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is gorgeous in the black stainless. It is so easy to clean. Smudges come right off with just a damp cloth and then a quick buff with a dry towel. It is very quiet. I was concerned about whether or not the ice maker would be able to keep up with our demands, but so far the ice production has been great! The cubes are a bit small but they are very dense so they last a long time. The 2 freezer drawers are great for keeping things organized. I would very highly recommend this fridge! It is definitely worth the extra money.
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Roomy and well organized fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far we have had the fridge three weeks and are happy with it. (We also have an LG in another house, which was purchased several years ago.) This new refrigerator runs very quietly and is very roomy. All the shelving and compartments are exactly where they are needed and easily accessible. There is space for all the foods you may need and logical space for their storage. The freezer compartments are also very roomy, easily accessible and very easy to organize by category and frequency of need. We have been very pleased as it is a vast improvement over our old one.
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Freezer design, Overall performance
Rated 5 out of 5 stars
good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works as expected, the dual freezer drawers are convenient and the refrigeration space is well planned
I would recommend this to a friend Rated 5 out of 5 stars
LG is the best choice in Refrigerators by far.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has excellent features and a nice, unobstructive ice maker. Much better quality and durability when compared to the other brands in the market. A bit more pricy, but well worth it. This replaces a Samsung fridge that had many issues including a noisy compressor, failing icemaker and a failing freezer drawer door.
I would recommend this to a friend- Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator with plenty of storage. Smooth and quiet operation except for ice maker which requires frequent unclogs of the ice cubes which often get stuck in the dispensing chute.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Love this frig!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My house came with a side by side. Nice frig but not enough room in the frig portion. My new frig has tons of room! I love that the ice maker is in the door and there are shelves over the ice maker so no door space is lost. Printproof surface is great! I had read reviews that this unit was noisy, not for me. Hardly hear the cute smaller ice dropping. Would recommend this frig to everyone! Only downside is freezer space is less than side by side but still plenty of room.
I would recommend this to a friend - Pros mentioned:Freezer design
Rated 5 out of 5 stars
2021 LG 4 Door Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the refrigerator is great. Lots of room for several different sizes and even large items. The ice maker puts out medium sized square cubes and the temperature inside the unit stays cold and is consistent. Plenty of door shelves, different sizes, so small items do not get lost behind things. Hopefully it will be better than the Kitchen Aid we had that required seven breakdowns in two years and thankfully we had the extended warranty witch fully replaced it.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
My beautiful refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! So, glad I bought this refrigerator it beautiful and bigger than what I owned before. So glad I purchased it and love the color.
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Freezer design
Rated 4 out of 5 stars
Good sealed icemaker and a separate ice bin.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is much better than previous 10-year old Kitchen Aid fridge. It is very good feature to have an ice cube bin in the bottom freezer. My kids always dig in the bin with a scoop for their drinks. Icemaker is behind the water/ice dispenser but it is sealed so I hope it won't freeze up / get stuck. Because it is a Frend door unit, the space inside has larger estate and can be used effectively when you have a wide item, like a whole salmon side. Why 4 star instead of 5? The right door is not completely snug. I can feel it is a little bit more loose than the left door even after adjusting its tension and alignment. Not a big deal, but probably it will cost me about $1 more on electricity a year.
I would recommend this to a friend











































