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Customer Ratings & Reviews

$3,999.99
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The comparable value is $4,799.99

Customer reviews

Rating 4.5 out of 5 stars with 1112 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator with Craft Ice for its popular Craft Ice feature and innovative door-in-door design. Users also appreciate the refrigerator's overall performance, amazing capacity, and the ample space it provides. Furthermore, customers find its size suitable and are pleased with its quiet operation and excellent features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,112 reviews
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Installers very rude

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is awesome Installer team is worthless, very rude ans attitude. i will not have best buy appliances just because the installers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Has all the features that I wanted in a Refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Awesome space. Craft ice is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of space. Middle compartment can switch between a fridge and freezer easily. Plenty of room in the doors and the window! Measured fill works but is not hands-free, which means you still need to hold your container and depress the lever to dispense water.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fridge so far was a great investment, very roomy and I love the Craft ice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    One of the best fridges money can buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Had minor trouble connecting to LG ThinQ app but works as expected with lots of space

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Love the craft ice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features for this quality refrigerator. Love the door in door feature which accommodates my teen who seems to always be in and out of the fridge. Well made and thought out. I also love the middle drawer. It’s very convenient for snacks and drinks

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Good fridge with fancy ice balls.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge and the fancy whiskey ice balls. Only draw back so far is the limited door shelve space due to the icemaker being in the door. The door shelves on that side are real thin. Overall like the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Spacious fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how spacious it is! I also love the alarm that signals my kids have had the door open too long!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Nice Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is awesome and cools very nicely to maintain the vegetables fresh and fruit as good as new. Craft ice is a great addition and although it makes about 3 balls a day they are nice to have and great companion for any drink.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is amazing with 3 ice types and the second drawer to be used as either extra freezer or refrigerator space

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I have made. This refrigerator is so spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this Fridge about 6 Months ago and love it so far. Connects to the app super easily and lets you know when filters need to be replaced. No complaints so far!

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Overall the Best Buy for the dollar!The LG product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG product line is well thought out, that in application it is flawless. A perfect combination of engineering and design with user friendly features makes this a “top shelf” item that everyone indeed should consider. LG is Living Good!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    frig

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig was (what one would call) a like for like since they were unable to get a part for our other frig after a month and a half, so we got to pick a new one out and this is the one we chose. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new refrigerator. Also, the delivery men were wonderful...took our front doors off, the fridge doors off, brought it in, put it all together. They came the day they said they would, quick and easy...thank you best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plenty of room and options. I am still trying to figure things out but have not had a chance but hoping I can specify an amount of water and it comes out continuously. Also looking forward to the Internet of things smart fridge options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    super awesome fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and easy to use. The ice machine has a litle trouble at the beginning but everything is fine regardless. Great fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Very Roomy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far I love it but not hooked up to water yet so cannot yet comment on the ice makers. rated 4 out 5 only because LG does not make this exact model without and Insta View door in door. Very roomy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s work so good and nice service from best buy. They install the fridge very carefully and properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrig and set up was great. No so great (actually really bad) is your customer service. Call b/c I found the refrigerator at lower price at Home Depot. To date you have not adjusted the cost despite several calls.

    I would recommend this to a friend