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Customer Ratings & Reviews

$3,999.99
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The comparable value is $4,799.99

Customer reviews

Rating 4.5 out of 5 stars with 1112 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator with Craft Ice for its popular Craft Ice feature and innovative door-in-door design. Users also appreciate the refrigerator's overall performance, amazing capacity, and the ample space it provides. Furthermore, customers find its size suitable and are pleased with its quiet operation and excellent features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,112 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best product I had before. I wold recommend this product to my friend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My lg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! Very happy ! The service was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator. Only issue we have seen so far is the left door gets slammed shut really hard while closing the doors if you are not holding the door while closing. This seems to happen because the door gets heavy as the ice maker is inside this left door. Once the ice gets filled up, the door gets real heavy. Takes a little retraining on door closing from what you might be used to. But until then make sure you consciously hold the door all the way while closing. Otherwise you will hear a loud slam. The right double door seems to be fine.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic fridge, love the features especially the craft ice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Counter depth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, hold good temp, make no sounds other than when refilling ice trays

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or call our Customer Service at (800) 243-0000. Thank you~Tanisha LG

  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Excellent feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the frig. Delievey and install as promised. Reason for choosing this model is, middle door feature allow different temp control.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Keeps everything nice and cold and the craft ice is superb

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best fridge I have ever owned!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything works perfectly and is easy to clean, I own a catering company and needed a full size fridge to handle a large capacity tray. Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the big dog of Refrigerators

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the "big dog" of LG refrigerators. Our old LG was the first generation of their refrigerators. It lasted 19 years. This new LG is amazing. The only change I would make is the Door in Door....I would add one more adjustable shelf...currently, there is only one...other than that....stunning piece of equipment and looking forward to another 19 years of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Unit!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and great looking! Delivery and installation was flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good. Recommend to have one of this. It is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator, it has so much space it notifies you when the door is open and the screen window is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect fridge for a family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this fridge. It is perfect for a family. The ice maker in the door sometimes clogs, but other than that I’ve had not issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love fridge, installers not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge so far. But I warn against purchasing it through Best Buy. There installers are not "qualified to take the doors off". The installers left the fridge in the garage and if I never heard back from BB about getting it installed. I even went to the store. We finally took the doors off, brought it into the house, and installed it. It was not difficult and it did not take some special certification. I have heard other stories about this same product and same issue.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    GREAT FRIDGE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE CRAFT ICE FEATURE. VERY FANCY. THE DRAWER THAT I CAN MAKE A FREEZER OR FRIDGE IS AWESOME. VERY GREAT FRIDGE. I WOULD RECOMMEND THIS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vest purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator…would definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Craft Ice Does Not Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having it for 14 days now. It keeps food last longer. However I am not so sure why the temperature inside is not inconsistent according to the thermostat tester. Another issue is that it does not make craft ice. Probably the water pressure or the problem with the fridge. This fridge will be returned as for now but maybe there is a second chance to exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small open door for quick access to highly used items is a huge plus

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent………………………………………………………………………………………………………….

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love the LG refrigerator it works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the LG refrigerator it works great. My husband and I are glad we bought this refrigerator

    I would recommend this to a friend