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Customer Ratings & Reviews

$3,999.99
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The comparable value is $4,799.99

Customer reviews

Rating 4.5 out of 5 stars with 1112 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator with Craft Ice for its popular Craft Ice feature and innovative door-in-door design. Users also appreciate the refrigerator's overall performance, amazing capacity, and the ample space it provides. Furthermore, customers find its size suitable and are pleased with its quiet operation and excellent features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,112 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lg

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first LG refrigerator, it's amazing, more than we expected, love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What you need to know before you buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator looks nice from outside. It is definitely not made for short people or kids. You can barely reach anything in it. Also, if you have a water softener, you cannot make Kraft ice correctly. Which sales person should tell someone. The door does not stay at temperature to keep milk in, which is why we bought it for kids to get milk out was told it would stay cold in there. The refrigerator itself does stay cold and looks nice. I wish shelves would move around and more spots for taller and smaller items.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, BarbaraL. Thank you for sharing your experience with us. We understand your inquiry regarding the LG - 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator. We understand that this unit didn't meet your expectations regarding the shelf reach, the door-in-door temperature for milk storage, and the Craft Ice compatibility with water softeners. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-29-5-cu-ft-4-door-french-door-in-door-smart-refrigerator-with-craft-ice-stainless-steel/J7G56FPPXX
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Refrigerator install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing didn’t like about the install was the electrical cord comes from the top of the refrigerator and down to an outlet. If you have a small cabinet above the fridge you have to notch the cabinet in order to get the cord down to the outlet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Fridge Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this fridge. Ice makers work great , plenty of room for all my needs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this for about a month but I absolutely love it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG French Door Refrigerator. Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and installed well then plugged to the power and every thing started well more than my expectation finally I pray allah to bless and save it from any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you for let me get the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice we love it Thank you so much, Best Buy you are the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I made so far would buy another if need be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it just what we needed for our big family.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an awesome fridge. So much space and love the French doors on top with the drawers underneath

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this refrigerator!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has tons of room. It makes two different kinds of ice. Best refrigerator I’ve ever owned!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator really stands out, it’s beautiful and spacious. Everything I was looking for in a refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Really like the Craft ice and Full Convert drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful Refrigerator!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator, so far!!! We enjoy all of the many features that this refrigerator has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good with a good quality I’m thinking to purchase more items like this from that store thank you for your good service

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Best refrigerator….

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look, alot of space and lo e the ice making!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge, middle drawer is awesome, never had one before, and now glad to have it, and the knock feature is pretty awesome. All in all its great fridge so far, well worth the little extra it costs, very aesthetically pleasing.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, Mark! We love to hear that your new refrigerator is fitting in so well! If we can ever help, please be sure to let us know! ^Ian LG

  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Beautiful Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love my new frog. Great space in freezer and large refrigerator space - top notch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jury still out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful addition to our kitchen. The items in the door don’t get as cold as the rest I guess that’s why they don’t want you to put milk in that part… the craft ice isn’t completely round… we haven’t entertained with them yet. But so far so good. The last LG on lasted 5 years. I’ll change after a year if I would recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I’d recommend Best Buy products to anyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked out pretty good for me with my purchase from Best Buy…….. everyone loves my selection and I’m extremely happy with my choice

    I would recommend this to a friend