Customer Ratings & Reviews
- Model:
- LRMVS3006S
- SKU:
- 6397176
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator with Craft Ice for its popular Craft Ice feature and innovative door-in-door design. Users also appreciate the refrigerator's overall performance, amazing capacity, and the ample space it provides. Furthermore, customers find its size suitable and are pleased with its quiet operation and excellent features.
This summary was generated by AI based on customer reviews.
Damaged after unboxing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator delivered and was damaged after unboxing in my driveway. Whoever boxed it had to know it was damaged. Where is quality control? I am awaiting a new delivery 1/25/2024 and I hope it works. Very happy with staff and Geek squad.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, DeniseS. Thank you for taking the time to review the LG Refrigerator (LRMVS3006S) model. We apologize for the inconvenience and frustration caused by the damage you encountered upon unboxing the product. We understand how disappointing it can be to receive a damaged item, especially after eagerly anticipating its arrival. We are glad to hear that you are satisfied with our staff and Geek Squad service. We appreciate your patience and understanding as we arrange for a new delivery on January 25, 2024. Our team is dedicated to resolving this issue promptly and ensuring that the replacement refrigerator meets your expectations. If you require further assistance or if you have further questions, please reach out to us on social media @LGUSSupport so we can help you further. Your satisfaction is important to us, and we are committed to ensuring that you receive the support and reliable performance you rightfully expect from our products and services. ^Juvy
This product sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product sucks The ice maker on this machine doesn't make ice fast enough
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, James. Thanks for sharing your feedback on the LG Refrigerator (LRMVS3006S) model. We understand how important a reliable ice supply can be, especially in a busy household, and we want to help make the most of your unit’s features. We strive to provide high-quality products that exceed our customer's needs and expectations.
This unit includes both a dual ice maker and Craft Ice system. For standard ice production, make sure the Freezer temperature is set to 0°F and Ice Plus mode is activated, which boosts ice production for 24 hours. You can activate this through the control panel or the LG ThinQ app. Also, ensure the water filter isn’t clogged—replacing it every 6 months can help maintain optimal performance. For more help, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-enough-ice--1338395755982.
If you’ve already tried these steps and still notice slow production, we’d like to assist you further. Please send us a private message on social media @LGUSSupport so we can review your case and offer personalized support. ^Juvy
Bad LG Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd LG delivered in a week. Refrigerator does NOT maintain temperature. Temperature on door set at 36 degrees. Temp this morning was 38 degrees. I opened door to get some food out and shut the door. After 8 hours temperature I’d 44 degrees in refrigerator
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with scheduling repair, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Pick Up Yourself if you live in Charlotte Region
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t rate this any higher since delivery was a mess and still don’t have a fridge. Fridge was in Charlotte, transported to ATL then back to Charlotte for delivery, which is standard procedure. The product that arrived was not the product selected, I had photos and serial numbers as evidence.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Poor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 weeks I had lots of problems with this refrigerator. Ice makers stopped working, refrigerator leaked on the floor, freezer stopped working, food thawed. Called LG twice. Still not working.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Bestbuy not helping.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m an Elite Member at Bestbuy. For almost 12 months I’ve been trying to buy this particular refrigerator but Best Buy keeps canceling my order immediately after it’s been approved. This is my 10 time. That’s almost an average of once a month. No help in this matter wjat so ever.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you have had multiple issues with purchasing this fridge. You may want to consider purchasing this model on our www.lg.com/us website. I see that this model is currently available. ^Jennifer
Ice maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker for the craft has already stopped working.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
Poor Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge had major issues in 3 weeks, had to return it. LG should improve their quality
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, Sharjeel! If you could let us know more about the issues your refrigerator experienced with the link below, we'd love to work towards making sure nothing like this ever happens again! https://www.lg.com/us/support/email-to-president ^Ian
Big mistake.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the beginning we bought a refrigerator 3 door then had settle for a 4 door in black stainless. At this point we are not sure what is coming and when.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, HenryB. We value the feedback you have given us regarding your purchase, LG Refrigerator (LRMVS3006S) model. We understand how important it is to have clear communication and accurate delivery information when purchasing a new appliance. We apologize if there was any confusion regarding the refrigerator model and color, causing you to settle for a different option than initially desired. To address this, we recommend reaching out to Best Buy customer service at 888-237-8289. They will be able to investigate the situation and provide you with accurate information regarding your order. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Ice Maker stopped working after 90 days
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the refrigerator when I first got it but it only worked for 3 months then it stopped making ice. It should last longer then that for $4,000.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. Thank you for taking the time to provide your product experience feedback. We will share this with our research and development teams for future improvements. ^Jennifer
Surprise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chemical taste and smell coming from water and ice bin
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry the water produced by your refrigerator does not taste good. You can reach us
directly at 800 243 0000. You may asked to provide your name, phone number, address,
email, model/serial numbers, and date of purchase and we will be happy to assist you.^Venette
poorly made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i've only had it a few weeks and ice maker already not working
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Gloria. Thank you for taking your time for leaving us a review in regards to your LG 29.5 Cu. Ft. 4-Door French Door Refrigerator LRMVS3006S. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony
Didn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased open box and it did not work at all. Should have been checked before sold
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Delivery Failure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy lost a $3000 refrigerator sale because of their delivery options.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand how important it is to have a smooth and convenient delivery process, especially for a major purchase like the LG LRMVS3006S refrigerator.
While we don't have control over the delivery options provided by retailers like Best Buy, we encourage you to explore other authorized LG retailers that may offer more flexible delivery options. If you need any assistance in finding a retailer or have any questions about the refrigerator itself, please feel free to reach out to us directly by sending a private message on social media @LGUSSupport.
We appreciate your interest in LG and hope to assist you in getting the product that suits your needs.
—Renzo
Hello there. Thank you for sharing your experience with us. We understand how important it is to have a smooth and convenient delivery process, especially for a major purchase like the LG LRMVS3006S refrigerator.
Best Buy Delivery services - https://www.bestbuy.com/site/help-topics/home-and-business-delivery/pcmcat204400050032.c?id=pcmcat204400050032
While we don't have control over the delivery options provided by retailers like Best Buy, we encourage you to explore other authorized LG retailers that may offer more flexible delivery options. If you need any assistance in finding a retailer or have any questions about the refrigerator itself, please feel free to reach out to us directly by sending a private message on social media @LGUSSupport.
We appreciate your interest in LG and hope to assist you in getting the product that suits your needs.
—Renzo
Not reliable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge broke a 1 year and 2 months old. $3500 for a item that doesn't last a year is a joke
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Stefan. Thank you for taking the time to share your feedback on the LG Refrigerator (LRMVS3006S) model. We understand how disappointing it must be to have such an expensive item break down after a relatively short period. We strive to provide durable, long-lasting products that meet our customer's needs and expectations. We value your input and would love the opportunity to make this right. Please reach out to us on social media @LGUSSupport, and we'll do everything we can to assist you. ^Juvy
Bad product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator come with a damage on the plug that’s why I have to returned it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Refrigerator (LRMVS3006S) model. We apologize for the inconvenience caused by the damage on the plug. We understand how frustrating this must have been for you. We would like to make this right. If there's anything we can do to assist you with or if you have a further concerns, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We're here to assist you every step of the way. ^Juvy
LG fridge didn’t power up.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge never power on. It has a technical problem. It couldn’t be fixed by a technician.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Fabian. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, the hashtag #VOC, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ~Anthony
Junk
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 3 months and lg took two months to send someone to come look and now I have to wait for parts.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I am confident that the repair will resolve the problem with your unit. Understandably, it's frustrating
and disappointing to need repair so soon after purchasing the unit. If you ever have any questions,
please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused.^Venette
BAD REFRIDGERATOR
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE CARAF ICE MAKER KEEPS DUMPING WATER ONLY AND NOT MAKING CARAF ICE
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Jovelyn
Joe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible This ice box doesn't work defective!!!!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette