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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1217 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the 29 Cu. Ft. French Door Smart Refrigerator's capacity, overall performance, and water dispenser. Many appreciate its size, design, and quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,217 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! so nice and roomy. Good lighting inside and looks nice outside too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Best refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive large refrigerator. Very easy to move, very spacious in the freezer drawer and very spacious on the top shelfs. I really love this appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    LG Stainless Steel 3 door French Door refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is beautiful and very spacious. It is well lit and I like the space on the shelves on the doors and the compartments. The lighting is great and my wife loves this refrigerator. Best of all, the price was right.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only isue was the first delivery had significant damage and I had taken half a day off work so I had to reschedule on a day I was already off. I also miscalculated the dimensions to get in the house but we made it work although denting the freezer handle in the process. As far as the refrigerator goes, it has performed wonderfully. We had a large side by side with water and ice in the door before, which has been relegated to beverage holding. This is much roomier than the old one. We love the water in the door, it did take a while to get the plastic taste out of the water, and the amount cold water dispensed. Our old ice maker diapenser would often clog at the dispenser so we figured an ice bin in the freezer would avoid this issue completely. This is our first brand new refrigerator and first LG, so I hope it holds up for the long haul.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    A major upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this fridge and upgraded from a top mounted freezer and this was the best choice i ever made. more space and a more modern design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would buy LG again if I had to

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say very good but not like my old lg French door refrigerator. Cause you have to open both doors to get anything out of the drawers door to the drawers being wider than the each side. That was one star off only for that but really good for the water dispenser and where the filter is located this time. Not in a hard place to access or turn, just pop in or out which I'm using a reverse osmosis system so I delete my water filter. The water dispenser does shoot straight out then stops so no worry about geting a few drips here and there.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Water dispenser

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great spacious fridge space and oce maker and cold filtered water dispenser!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge we’ve ever had. Very roomy for our family of 6. We really like the ice tray in the freezer makes plenty of ice for everyone’s insulated water bottles.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Water dispenser

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the capacity and the water spout on the front. It does not drip and leave a bunch of spots on the front of the fridge. It also fits all of the water bottles.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Water dispenser

    Rated 5 out of 5 stars

    LG 29 CUBIC FEET french doorrefrig

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator.Like that there is ONLY filtered water on door. Ice never works well coming out the door on my previous 3 refrigerators so no messy problems. Love the size and storage in this one!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Water dispenser

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be happier with this refrigerator, easy to use plenty of room. makes lots of ice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Water dispenser

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and looks great! Very happy with the exterior water dispenser and multi drawer freezer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Water dispenser
    Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Does not cool - avoid it - nice other features tho

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think most of us can agree that the most important job of a fridge is to keep food cold. Well, if that is your goal you should look for a different fridge. We tried two of this model and neither one managed to get colder than 40F even with the coldest setting. I measured it with three different thermometers in different places in both fridges over roughly one week each. So it's true. Other reviews here have said the same thing. Too bad because we actually really liked the feature set for this fridge, esp the external water with no ice dispenser (we don't use a lot of ice), Anyway we went with a different manufacturer for our third fridge and it actually gets cool enough in line with the set temps - amazing. Save yourself the bother and skip this one. A couple of other pros/cons: the external dispenser is great; the lighting inside is poor; the large shallow tray in the bottom of the fridge is kind of useless, glad to be rid of that; the freezer is large capacity which was nice; the gray color on the sides (for the stainless option) is not ideal, too light colored to look good.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We would be happy to help you with your case, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer LG

  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Good one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is good . It has a lot of space inside to store gallon bottles. The freezer side us good too. The only thing I don’t like is the handle if the freezer door. It is wobbling and not strong. I called bestbuy and they had sent a technician to check it and he said the handle of the freezer is built that way and it’s not steady. Wish LG should design and build the handle of the freezer sturdy and not wobbling.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, George. Thank you for sharing your experience with us. We understand your inquiry regarding the freezer handle on your LG 29 Cu. Ft. French Door Smart Refrigerator. We understand that the stability of the handle didn't meet your expectations, and your feedback regarding the design and sturdiness is very important to us as we work to improve our products. To assist with this, we recommend ensuring the mounting fasteners inside the handle are tightened securely using an Allen wrench to minimize movement.
      https://www.bestbuy.com/product/lg-29-cu-ft-french-door-smart-refrigerator-with-external-water-dispenser-stainless-steel/JJ8VPZS2H2
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to help. —Renzo LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nursemom

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the extra space my refrigerator affords. I’ve now had it a year. No problems except I found out it didn’t come with an odor control filter. I didn’t know till I went to change it. Just FYI. Otherwise it’s great !

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good value, works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge, very spacious and works only a couple minor things would make it even better: ice make is somewhat noisy and the right door must be pushed hard to close even though the fridge is balanc.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Awesome Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great fridge for the money. We didn’t want any of the fancy and unneeded touchscreens/gadgets. This was perfect. Has a sleek look and have had no issues at all this far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Water dispenser

    Rated 4 out of 5 stars

    LG, Life is Good Fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far sooo good, no problem, hopefully this will last for many years to come. One more thing about this fridge, is you can put a lot foods, it’s roomy. This LG has water dispenser, bigger trays than my old SAMSUNG.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Water dispenser

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and works great! Love how deep the freezer is! Ice maker works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has large capactity! Delivery was extremrely helpful in getting in and setting up.

    I would recommend this to a friend