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Customer Ratings & Reviews

$2,999.99
Save $600
The comparable value is $3,599.99

Customer reviews

Rating 4.6 out of 5 stars with 505 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator highly for its ice production, appealing design, overall performance, and ample capacity. The refrigerator is also praised for its size and quiet operation. However, some customers have expressed concerns about the limited shelf space, fingerprint visibility, and the taste of the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 505 reviews
  • Rated 1 out of 5 stars

    lasted 367 days

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered August 19, 2023, problem August 21, 2024. Warranty is a generous 366 days (if a leap year). So my $3000 refrigerator needs a repair at 368 days. No mercy from customer service. It's all on me. As to the features- I never use the window, don't use the extra door. The in door ice maker drips in the summer (works as intended when checked). The round ice is neat but limited to 3-6/day. Just a big mistake.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience on your LG Refrigerator (LRYKC2606S) model. We understand your concern about facing issues with your refrigerator just outside the warranty period, especially for a significant investment. We strive to provide top-notch products and exceptional services to ensure a smooth experience. While the warranty period is a standard term, we aim to provide support beyond just the basics. For the issue with your unit, please try checking if the door seals are clean and properly closed, as this can sometimes affect performance. To explore possible solutions and get further assistance, please send us a private message on social media @LGUSSupport with your contact details and model information. We’ll review your case and see how we can support you with repair options or other resolutions. ^Juvy LG

  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Well done LG!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge with cool features. 4 different types of ice!

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Up grade !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, the ice maker it’s wonderful and the taping on the door to see what you have ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator. Has 4 types of ice, 2 for dispenser from the door and 2 more from the freezer. Love the quick access door for drinks. Add in the collapsible self for taller items, and the perfect appliance. WiFi enabled as well.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Lg ice maker is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge the mirror looks very high end comprared to the regular model

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Reliability and Ice Variety

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, love the variety of ice and hoping for more reliability that the Samsung brand that we have not had good luck with, so we switched to LG which is supposed to be reliable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Door-in-Door Mirror Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size. Very roomy. Love the mirror feature and the convenience of having the door-in-door opening to go to. Gave 8 stars as fingers smudge the mirror door when opening & closing the refrigerator, needing contant cleaning. I’ll get handles next time.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    excellent size for small house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a great refrigerator and it has plenty of space. it fits in my old house. the cost is a bit higher than i wanted to spend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator, convenient and high tech My only complaint is the finger prints on the glass other than that perfect

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    R

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Very nice looking a lot of nice furniture!

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Refrigerator Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has some nice features. I am amazed by the variety of shape of the ice in the ice compartments. It produces a lot of ice. We get to save a lot of the ice when we take trips for the coolers. Good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love walking into Best Buy & get approach by a friendly, knowledgeable & professional Sales associate. I’m very satisfied with my LG refrigerator. I bought all my home appliances. I will always buy everything I need from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is fantastic. I like being able to use the front door and not open the main refrigerator door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent with a caveat.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fridge. The only drawback that we did not notice before buying was the shelves are not adjustable.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LIFE IS JUST BETTER NOW!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHAT A WONDERFUL ADDITION TO MY LIFE. THERE IS ROOM FOR EVERYTHING AND IT'S ALL EASY TO SEE. NO MORE MOLDY CHEESE AND FORGOTTEN LEFT-OVERS.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Flagship Refrigerator from LG

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent refrigerator. Plenty of room to store all of your items. The mirrored door is an added bonus as is the 3 different types of ice it makes. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG Smart Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the ambience it creates inthe kitchen, Receives lot of oohs and ahhs from guests who see it for the first time. Very roomy and easy to use and maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with our refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Functional and classy. Good features.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Best refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge and thank you Best Buy for the great installation and delivery. On time and without any issues! Love the ice makers and the big larger compartment of the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    LG Smart Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the switch to this French Door Refrigerator. It has a ton of room for a counter-top depth refrigerator. The ice maker is on another level so far. Really pleased with my purchase.

    I would recommend this to a friend