Customer Ratings & Reviews

So far everything works good except for an incident that ice dispenser wasn’t working and found out that the ice was frozen together in the ice dispenser try

Really good fridgge. Bought a second one. Great service at Best Buy.

We are loving this new fridge!! More space in the kitchen as it is counter depth and it is so much easier to find items in the fridge. Our previous was side by side. Loving all the features!!! And we got an amazing deal on it

I love my new LG French Door Counter-Depth Smart Refrigerator! The delivery was very professional and we've been enjoying our craft ice and the other bells and whistles!

Bought from the outlet and saved hundreds and guess what? It works great! Very pleased!

Love the design and the way it displays the insta view. Great product, would recommend it.

Everything the sales person said. Product is awesome. Just recently delivered. Perfect for fitting into the designated space. Vast improvement in space unit occupied. Counter depth without handles made a huge difference.

Love it so far. Don’t have the ice hooked up yet because remodel isn’t done yet. But it’s pretty.

LOVE THIS. IT HAS EVERYTHING I WAS LOOKING FOR AND MORE

Inside capacity much smaller than expected. This refrigerator replaced a Sears Kenmore Elite Stainless Steel. (35 3/4 W × 36 1/4 D 70 1/4 H). this refrigerator was a 2nd choice selection. My 1st choice - larger one in this style. Per delivery persons my rm entry 3 inch to small. That Best Buy d/n remove refrigerator doors, making it unable to be delivered. What's amazed me the 2nd delivery people (I loved them). They had to remove the doors on my kemore Elite to take it out. They did it w/o any problems in just a few mins. No damages and reattached them all in my front yard before putting it on their truck. I wished they'd been the first delivery guys and I'd got the frig I really wanted.

THIS COMPLAINT IS SOLELY REGARDING A BEST BUY ONLINE PURCHASE NOT IN STORE WHICH APPARENTLY IS SEPARATE! We bought a fridge almost a month ago, it came but the driver left with the fridge due to our house being on a slight hill, he didn't want to bother trying to get the truck up there, then best buy didn't communicate that we have a built in fridge, it arrived ( with the same size truck as the first one mind you) the guys delivered no problem but couldn't install as they weren't the RIGHT TEAM to uninstall a built in fridge, finally the right guys came ( 2 weeks later) but after taking it out of the box, we noticed there were dents, week later they send us the replacement fridge once again best buy not communicating with the 3rd party , who once again didn't look over the original notes of the house being on a hill and left with our replacement fridge!!!!!!!!!! Now I have to call and reschedule for the 4th time ! Best Buy nor the 3rd party ( I think called RXO) can't seem to get their S together, I'm never buying bestbuy online again! P.s we did get some compensation, but not enough in my opinion consideration all the stress and frustration!!!

It’s been fun to try out all of the ice options and see what’s in the fridge just by knocking on the glass!

We are Happy with our new Refrigerator is very spacious inside top and bottom

Purchased LG refrigerator. Delivered. Delivery was well done. On time, in good condition. Delivery personnel were knowledgeable about the product and answered all questions. Would do it again

Love this fridge! Very spacious and the different ice options are fun. The mirror door leaves fingerprints every single time someone opens the fridge, but I just keep a microfiber cloth in the drawer next to the fridge and find it takes 2 seconds to wipe it clean. It’s annoying, sure, but it’s not that inconvenient and looks very sharp in our kitchen! The extra slide drawer in the freezer helps keep things organized instead of a giant bin of frozen things I have to dig through.

very nice fridge. Counter depth to me is smaller. Prints on the mirror is a pain in the butt. Couldn't figure out how to make more ice. Instructions need to be clearer. Overall good

LG hit the mark on this one. Great looks, design, and storage. (It could use a little bit more space for taller items.) Very nice refrigerator.

For a counter depth refrigerator this has excellent space that amazed me. I love the craft ice and knock features

Great refrigerator, staff was extremely helpful and check out process was seamless. 3 ice machines is perfect for a family of 7.

Purchased this refrigerator on short notice. Turned out to be a good decision. Everyone loves the craft ice and pellet ice feature.