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Customer Ratings & Reviews

$2,999.99
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The comparable value is $3,599.99

Customer reviews

Rating 4.6 out of 5 stars with 505 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator highly for its ice production, appealing design, overall performance, and ample capacity. The refrigerator is also praised for its size and quiet operation. However, some customers have expressed concerns about the limited shelf space, fingerprint visibility, and the taste of the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 505 reviews
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Well, New fridge more ice choices.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its a great replacement, I got a little carried away with what I was buying for my budget. It makes 3 kinds of ice, i enjoy the big round ice and so do the pets, it stays nice and cold! My little boy loves to try to make the front glass window light up. He also like seeing himself in it too. There seems to be plentiful spots to put things and i can make more room by moveing shelfs if i need to. Good amount of storage in the freezer too! Oh yeah, and ots nice that the water filters are going to be easier to find. Glad to have cold water coming out of the fridge. Also makes the kitchen look alittle smoother. Also it was nice for somone else to do all the hard work this time :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Finish

    Rated 4 out of 5 stars

    Great looking, functional, love ice options!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works great. Love all the ice functionality!!! Only complaint is the frequency that I have to clean smudges off the mirrored glass. Not great for family’s with kids. I love the sleep look, but admit that I miss my handles.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production, Size

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. It is so much more spacious than my original side-by-side. The space in the refrigerator is unmatched and still is not that big of a unit. The amenities and different size ice cubes are the best!

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Overall performance, Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a fan of LG. This refridgerator is a great product. The reason i purchased this product is that I dont like the refridgerators sticking out of the counter top. Very conviniet to use the split door to access drinks. Another feature I liked the is the craft ice. Beautiful finished surface

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Overall performance, Size

    Rated 5 out of 5 stars

    LG Counter Depth Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works great, the 4 ice options work very well. Counter Depth fits perfect for a more streamline look to your kitchen and still has plenty of internal space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Ice production

    Rated 5 out of 5 stars

    Great fridge.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Two ice makers and very spacious. Only thing is that there are no handles so some smudges on the doors. But overall best fridge I’ve had. Also counter depth makes it flush to cabinets. I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the multiple ice makers! The variety of cube sizes is also awesome. The automatic light as you approach the fridge is great for late night kitchen visits. I also really like the front door option to access items stored in the door. I didn’t think I would use it as much as I do.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production

    Rated 5 out of 5 stars

    Reliable and long lasting!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model of lg is an excellent purchase, it looks amazing, features like air circulation keeps the vegetables and fruit fresh for longer. The craft ice feature is very cool to have especially during friends and family gathering. Excellent storage and yes it is a smart refrigerator so we can connect to our phone and manage some features. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Counter depth refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend This product to anyone. Craft ice is perfect for entertaining

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production
    Cons mentioned:
    Shelf space

    Rated 4 out of 5 stars

    Sleek looking fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks beautiful. Very sleek. Does get fingerprints on the mirrored side and wish there was a little more shelf space for tall things. Ice variety is great!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production

    Rated 5 out of 5 stars

    Beautiful and quiet refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the refrigerator for a few months and we like the design, very modern, with no protruding handles. The inside is roomy and well lit. The craft ice is nice but we don’t really have a need for it. Too bad it is not designed with an inside camera for you to check up on inventory.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Perfect refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Spacious and nicely designed. Fit perfectly in our recently renovated kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Overall performance

    Rated 5 out of 5 stars

    Our new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchaesed the fridge about two months ago. It is working fantasically. Features and Ice Makers are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has all of the features that you could want in a fridge. The double mirrored door lets you get to drinks and often used items without having to open the main door. The specialty ice maker is great for parties and it connects to my home network to provide notifications and status info. All in all a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Mi refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good refrigerator, highly recommended. I loved it, the space is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the set up inside. So roomy! I love the ice maker on the bottom of the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Better than my previous Kitchenaid by a mile...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the InstaView "quick" door. Appreciate the lighting. The stainless is easy to clean. The frig interior is larger than expected. There is not much adjustment available on the shelving locations. Really appreciate the quantity and quality of the ice; not real impressed with the exterior access to ice as the drawer is so easy. Installed the app on my phone very easily. Don't love the wide door at the bottom of the frig that requires both frig doors to be open to access. Don't love the need for the doors to open beyond the width of the actual frig so it must be located beyond the adjacent walls, thus protruding into the kitchen a bit more than previous frig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went thru a bunch of refrigerators before I landed on LG. That was a mistake on my part. I should have given LG a try the first time around. I first went with a Samsung Bespoke which is garbage. I had to replace it three times. Then I purchased a Cafe fridge which just never arrived. Then I purchased a KitchenAid which I had to replace twice. Try this fridge. You will not be disappointed. The only downside is the ice has to be emptied many times as you get that weird plastic taste that all refrigerators have in the beginning. Also you will be cleaning the tap glass multiple times a week. I also wish this fridge had soft close drawers. Other then that it is an absolutely great fridge. Choose LG.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Size

    Rated 5 out of 5 stars

    LG frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great frig!! Quiet & good size. Love the ice 4 sizes!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Goooood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m like a child, knocking on the glass all the time when I walk by just to see how it is turn on and see what is inside. In love with it. Works great. Capacity is great.

    I would recommend this to a friend