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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 712 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice for its ample internal space and overall performance. The ice maker and the refrigerator's size are also well-received, fitting seamlessly into kitchens. Users appreciate the quiet operation and efficient design for storage, along with its reliable temperature control. However, some customers feel that the shelf adjustment options could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 712 reviews
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Sleek refrigerator with convenient ice/water dispe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek refrigerator with convenient water / ice dispenser and roomy storage bins. I really enjoy my LG counter-depth refrigerator. The handles are easy to grab and open and the doors have lots of storage for liquids and condiments. One of the nicest features is the location size of the ice cubes! They are housed in the door are a perfect size for all cups/glasses. I highly recommend my LG counter depth refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space, Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as advertised. I like the space on the inside as a counter-depth and the two ice makers are

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a smaller space, it was perfectly fit that space. We love the ice maker. We used around more than 2 months and had no any issues with it. LG thank you for great product. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    LG Delivers 21st Century Smart Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator. It’s spacious on the inside and keeps my items at the desire temperature. The indoor digital panel is convenient. I also like the inside ice feature and ice storage area in the freezer compartment. My only concern is there should be a little more space in the freezer compartment.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    LG 25.5 refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge, lots of room inside and looks fantastic. I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 4 out of 5 stars

    Amazing Amount of Space From A Top Manufacturer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high quality refrigerator from one of the top makers, LG. It has a great feel and is real stainless steel. It is very hard to put fingerprints on it which is really nice. It stays clean on the outside almost all of the time unlike many other stainless steel appliances. The amount of space in this LG is cavernous. It is amazing that this feels like a normal size refrigerator that is only counter depth. Where they found all the space, I will never know. The two pull out crisper drawers are huge and the deli drawer beneath it is good. The left side door is significantly heavier than the right as the left side holds the ice that will empty out of the fridge.The ice cubes that come out of the door are small. Also, there is no permanent light on the unit and the light that does come out for water and ice is a very weak light. It has a second ice maker in the freezer that will hold significantly more and larger ice. The freezer has a lot of space in it as well and has the drawer that pulls out above the larger compartment. I recommend the app where you can control the temperature, monitor issues and increase the ice level. It is a well thought out app, but it will send you a lot of notifications, including when you leave the door open for a minute or longer. Overall, it is hard to beat the amount of space in this fridge. The left side door is quite heavy, I wish there was some nice LED lighting on the water/ice area. But, this is a quality fridge at a reasonable price for a We replaced a Samsung fridge that had ice maker issues and hopefully this one will last significantly longer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    LG Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge fit perfectly in our space and it truly is fingerprint proof. It is very quiet running.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This checked all the boxes for our new home. Size, capacity, external water and ice dispenser were key in our search. Haven’t been able to test all the features yet, but it has been doing great thus far. Kudos to the delivery guys in ensuring safe delivery and proper installation.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Noise level

    Rated 5 out of 5 stars

    LG counter depth refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and it has plenty of room. Also very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    LG French Door Smart Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this new 25.5 cu ft LG Smart Refrigerator for our new home. It's a perfect size and has a lot of storage for all sizes of items. It's quiet, has great lighting, and keeps everything cold. The freezer also has plenty of storage. We're very happy with our purchase and hope to use it for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level

    Rated 4 out of 5 stars

    Great fridge! Makes a lot of ice!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has been quite reliable. It is very quiet and makes plenty of ice. The in door ice bin sometimes stacks up the cubes on the side it is dropping from so it limits the using the full bin, but a couple of taps on it usually lets the ice travel to the other side so it can make more ice. Other than that, we really are impressed with this model.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Sleek & Functional Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is known for great appliances. This particular model has a sleek design especially water and ice dispenser. Storage capacity is plentiful even for the family of 6. Most importantly you can have 4 gallons of mils/juice right in the door itself. Very functional at a great price.0

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level
    Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    Great French door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and efficient. Super ice making! Would prefer more space for tall containers.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Overall performance

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great from point of purchase up to the delivery and setup in the kitchen. Ice maker is great. Makes backup ice just in case more is needed. Lighting is great! Best of all it looks great!! No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is awesome. It has a ton of room and really smart, well thought out storage design.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG refrigerator is ver big and nice designed inside out. The cooling system is very quiet and comfortable. The doors has enough room for the milk to hold as well as other stuff to store

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space

    Rated 5 out of 5 stars

    LG beats out KitchenAid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced the Kitchen Aid side by side refridgerator that broke with a new LG. Our new LG is so much bigger on the inside than our last refridgerator evan though it fit into the same space that the amount of food that we are fitting in is truley remarkable. We also like the duel ice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    LG French Door Counter Top refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and spacious refrigerator. The counter top depth provides plenty of space for food items. The dual ice makers is a must have. Love the French door design and fingerprint resistant finish. Two areas for design improvement include the awkwardness of the ice/water dispenser and the refrigerator doors thickness which requires plenty of clearance in order to open completely.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Excellent counter depth option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. So much room for a counter depth option. Be aware that it does still stick out past your counters a bit, but way less than if you went with a standard depth. I also love the extra ice maker for when I'm hosting.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice looking fridge with helpful app features.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4.5 stars out of five. Looks nice in the kitchen and works as expected with lots of room for stuff. The ice and water dispensers are convenient and work well. Quiet for the most part, we only hear it when it’s making ice. Connectivity with the app is optional but gives some helpful stats about your fridge and some functions you can activate remotely, like changing temperatures, beep notification options and ice maker controls. The app also gives reminders on when to change filters and if your doors are not fully closed. So far so good, will see how well this holds up over time. The reason for a less than perfect score is that the fridge seems tilted to one side even after the installers came back to level and adjust the fridge.

    I would recommend this to a friend