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Customer Ratings & Reviews

$2,199.99
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Customer reviews

Rating 4.7 out of 5 stars with 712 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice for its ample internal space and overall performance. The ice maker and the refrigerator's size are also well-received, fitting seamlessly into kitchens. Users appreciate the quiet operation and efficient design for storage, along with its reliable temperature control. However, some customers feel that the shelf adjustment options could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 712 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG 25.5 Cu Ft. French Door Counter Depth Smart Ref

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is quiet and keeps temperatures it is set at consistently. It is large and holds every thing we need. It has water and ice cubes, the ice cubes come in two sizes and the water is cold. Very good.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks for the high praise for your French Door Counter Depth Refridgator! #LifesGood when your fridge's ample space and ice maker options allow you to enjoy the best of what you're fridge has to offer! If you ever need support, we're just a few clicks away. Don't hesitate to reach out to us on Facebook or Twitter at the handle @LGUSSupport! ^Chris LG

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a slightly smaller kitchen but was looking modernize and improve the storage of our fridge. This has done the job! Love the capacity of the doors and looking forward to being able to use the ice maker (didn't have a suitable water line installed for the fridge before purchase)

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space

    Rated 5 out of 5 stars

    New LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator! The ice maker on the outside door and in freezer yes dual! The storage space is fabulous! It updated my kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn't anything I dislike about this refrigerator so far. I love the dual ice makers, always have plenty of ice. There is plenty of room in both frig and freezer. Also nice deep door shelfs. Counter depth fit easily through our 30in doorways.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    LG seems the best for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is so expensive these days, and its a shame the old brands like GE and Whirlpool have bad reputations these days. And the sales guys tell you flat out, if you get 10 years out of a major appliance you are doing really good. WOW. This fridge seems well made, is fairly quiet, and simple to use. I personally dont know why these french door fridges are so popular as you have to open two doors just to see your food and you have to bend way down for freezer. I guess I prefer the older style.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Reviews were good and so is mine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love. The counter depth is just what we needed. The dual ice maker is my favorite feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our fridge only about two weeks. Was hesitant to buy because of mixed reviews on LG fridges, but I kept coming back to this one because of the design and layout. I am so happy with this fridge, so much better than our Samsung. The capacity is fantastic. We did not lose any food storage with this counterdepth max and looks so much better in our kitchen. I'm just hoping we get longevity with this but as of now I am loving it!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Congratulations on your new purchase. We truly appreciate your support, and we are grateful when our valued customers like you take the time to leave positive reviews, as this helps us attract more customers and increases our reputation. We hope to see you again soon! ~Tanisha LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a good experience so far. I like the option of of getting 3 sizes of ice. Only one issue is the icemaker in fridge takes up a lot of space in the freezer and also is turns into a jumbo bock when we open freezer frequently But overall works well and would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space

    Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Counter depth and has lots of storage. Great ice maker with 3 diffent sizes. Love the cube storage bin in the freezer when wanting bigger cubes that you get in the door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Alda B

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge Great design Love how it’s set up And how it looks in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space

    Rated 5 out of 5 stars

    Nice Counter-Depth Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this new LG refrigerator! Dual ice makers are perfect. Lots of space for being counter depth. I really like the wi-fi connection that allows me to monitor the fridge from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. My faite feature is the ice and water dispenser. That’s on the outside of the door.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and great working unit. Love the dual ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A keeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had this LG refrigerator long but I love how it looks and the storage capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for the kitchen. Countertop depth is a lot more room than the old one replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this for only a week but from what I can tell at this early stage it is very well built with quality materials and thoughtfully designed. Absolutely silent. Time will tell. Bravo LG. Best Buy installers were top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrgeration is great. All I can say is positive. It's the perfect size. You can't hear it unless it's dropping ice cubes in the bottom container. Overall, I'm very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    So pleased with this LG refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so pleased with this new refrigerator. We replaced this with a fairly new side by side we had and the amount and storage in this new LG versus our previous refrigerator is incomparable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    LG stainless counter depth fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Like the counter depth, two ice makers, interior lighting, shelf configuration, and overall look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Kitchen refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value and very attractive. Space is adequate.

    I would recommend this to a friend