Customer Ratings & Reviews

Love my new fridge, I love the 3 types of ice I can get definitely recommend!

This is our first LG product it looks great and has lots of room in both the refrigerator and freezer. The price was reasonable for the item.

Absolutely love the fridge. Lots of space. The crisper keeps my fruits and vegetables fresh longer. The black stainless steel is very modern.

I love my refrigerator! It’s the perfect size even at counter depth it comes bigger than that. It’s the perfect new addition to our kitchen.

The refrigerator is beautiful and was delivered without any dings or scratches. The service both at the store and at delivery, was excellent. The fridge capacity is excellent.

Love this refrigerator. It has kept the food perfectly fresh. Freezer keeps frozen food in great temperature!

So far so good, happy with the purchase . The only drawback to the outside opening door is that it gets fingerprint smudges easily. We’re continually wiping it . Price cheaper at Best Buy.

This frig. MORE than we expected, is beyond capable AND looks great! More than enough space for plenty of food items + looks great!

Have always loved LG. Refrigerators, Ice maker does not take up room in refrigerator and shelves are easy to move. User friendly.

Love this fridge!!! We enjoy the craft ice every day, this fridge is super compact in space it takes up but super roomy in storage. We highly recommend it!

Oh we love this refrigerator so much! We love the four kinds of ice (I am an ice fanatic)!

The insta view mirror is not completely blocks the inside without knocking on and no light on, still is visible & looks crowded. Attached 2 pics (WITH knocking)&(NOT knocking:which is hard to show since it’s a reflection on the mirror, but as I marked AppleJuice,Milk, you can see inside...)

Beautiful and efficient, perfect for me and my favorite foods.

The salesman that helped me was great. He explained everything to me.

Best Buy had the best price for this amazing Refrigerator…There service was professional and efficient. Delivery team was prompt and installed the new fridge quickly. I will buy all of my appliance from Best Buy as they provide you with the best choices and great pricing!!

I am very satisfied with my new refrigerator. It has a lot of space inside. I love the mirror like fixture with the front small door for easy access to it.

Great fridge. Highly recommended. Brian (store manager) at Best Buy took care of me with purchase.

Within a year, the door icemaker cooling fan went out. Contacted LG, they sent me to Geek Squad. I haven't been able to get Geek Squad to schedule service and my 2 yr EXTEDNDED warranty started when the 1 yr manufacturer warranty started instead of after it ran out, so now i have no warranty. I have not had good experience with Geek Squad repairs on multiple issues and I will never buy LG appliances or anything Best Buy again. Geek Squad is in a foreign county (they cannot reveal the location when asked) and you cannot contact a local company to discuss the issue. Horrible customer service.

I purchased this specificly because of it being counter depth. They don’t tell you that the housing unit at the top of the fridge prevents this thing ftom fitting under the cabinets that are built above the refrigerator niche. It sticks out even more than my previous non-counter depth refrigerator. It was a complete waste of money.

Absolute garbage. Top of the line LG??? I want my 25 year old refrigerator back. Three types of ice, all toxic! Forever plastics anyone? Best Buy has been out and LG also, neither will do anything. They call it hard water, but hard water doesn’t settle to the bottom as the ice melts, u only see when the water evaporates. Why did my prior refrig not do that also. Why can I make cubes in a tray and no white plastic particle? The only think that changed is the refrig. Pics are from melting many cubes… would u b ok drinking this over a months time. I’m not.