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Customer Ratings & Reviews

$2,999.99
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The comparable value is $4,399.99

Customer reviews

Rating 4.6 out of 5 stars with 505 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator highly for its ice production, appealing design, overall performance, and ample capacity. The refrigerator is also praised for its size and quiet operation. However, some customers have expressed concerns about the limited shelf space, fingerprint visibility, and the taste of the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 505 reviews
  • Rated 4 out of 5 stars

    Ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything works good except for an incident that ice dispenser wasn’t working and found out that the ice was frozen together in the ice dispenser try

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good fridgge. Bought a second one. Great service at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Thin Q

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving this new fridge!! More space in the kitchen as it is counter depth and it is so much easier to find items in the fridge. Our previous was side by side. Loving all the features!!! And we got an amazing deal on it

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Best Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG French Door Counter-Depth Smart Refrigerator! The delivery was very professional and we've been enjoying our craft ice and the other bells and whistles!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great steal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought from the outlet and saved hundreds and guess what? It works great! Very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and the way it displays the insta view. Great product, would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New LG Stainless Steel French door refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything the sales person said. Product is awesome. Just recently delivered. Perfect for fitting into the designated space. Vast improvement in space unit occupied. Counter depth without handles made a huge difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remodel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Don’t have the ice hooked up yet because remodel isn’t done yet. But it’s pretty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE THIS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS. IT HAS EVERYTHING I WAS LOOKING FOR AND MORE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Refrigerator but small shelf capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inside capacity much smaller than expected. This refrigerator replaced a Sears Kenmore Elite Stainless Steel. (35 3/4 W × 36 1/4 D 70 1/4 H). this refrigerator was a 2nd choice selection. My 1st choice - larger one in this style. Per delivery persons my rm entry 3 inch to small. That Best Buy d/n remove refrigerator doors, making it unable to be delivered. What's amazed me the 2nd delivery people (I loved them). They had to remove the doors on my kemore Elite to take it out. They did it w/o any problems in just a few mins. No damages and reattached them all in my front yard before putting it on their truck. I wished they'd been the first delivery guys and I'd got the frig I really wanted.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fridge is good but Bestbuy online sucks !!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS COMPLAINT IS SOLELY REGARDING A BEST BUY ONLINE PURCHASE NOT IN STORE WHICH APPARENTLY IS SEPARATE! We bought a fridge almost a month ago, it came but the driver left with the fridge due to our house being on a slight hill, he didn't want to bother trying to get the truck up there, then best buy didn't communicate that we have a built in fridge, it arrived ( with the same size truck as the first one mind you) the guys delivered no problem but couldn't install as they weren't the RIGHT TEAM to uninstall a built in fridge, finally the right guys came ( 2 weeks later) but after taking it out of the box, we noticed there were dents, week later they send us the replacement fridge once again best buy not communicating with the 3rd party , who once again didn't look over the original notes of the house being on a hill and left with our replacement fridge!!!!!!!!!! Now I have to call and reschedule for the 4th time ! Best Buy nor the 3rd party ( I think called RXO) can't seem to get their S together, I'm never buying bestbuy online again! P.s we did get some compensation, but not enough in my opinion consideration all the stress and frustration!!!

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Seda. Thank you for sharing your detailed experience with us regarding the LG Refrigerator (LRYKC2606S) model. We understand your concern about dealing with multiple issues related to delivery and installation, especially when communication falls short. We strive to provide exceptional services and ensure a smooth and seamless experience. Please contact Best customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. If there are any specific issues with the fridge or if you need support, please reach out to us on social media @LGUSSupport, and our team will be happy to assist you. ^Juvy LG

  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been fun to try out all of the ice options and see what’s in the fridge just by knocking on the glass!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerador

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are Happy with our new Refrigerator is very spacious inside top and bottom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased LG refrigerator. Delivered. Delivery was well done. On time, in good condition. Delivery personnel were knowledgeable about the product and answered all questions. Would do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Very spacious and the different ice options are fun. The mirror door leaves fingerprints every single time someone opens the fridge, but I just keep a microfiber cloth in the drawer next to the fridge and find it takes 2 seconds to wipe it clean. It’s annoying, sure, but it’s not that inconvenient and looks very sharp in our kitchen! The extra slide drawer in the freezer helps keep things organized instead of a giant bin of frozen things I have to dig through.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Space not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice fridge. Counter depth to me is smaller. Prints on the mirror is a pain in the butt. Couldn't figure out how to make more ice. Instructions need to be clearer. Overall good

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG hit the mark on this one. Great looks, design, and storage. (It could use a little bit more space for taller items.) Very nice refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Exceptional quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a counter depth refrigerator this has excellent space that amazed me. I love the craft ice and knock features

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Perfect refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, staff was extremely helpful and check out process was seamless. 3 ice machines is perfect for a family of 7.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator on short notice. Turned out to be a good decision. Everyone loves the craft ice and pellet ice feature.

    I would recommend this to a friend