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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 505 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator highly for its ice production, appealing design, overall performance, and ample capacity. The refrigerator is also praised for its size and quiet operation. However, some customers have expressed concerns about the limited shelf space, fingerprint visibility, and the taste of the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 505 reviews
  • Rated 4 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator appears good. The overall appearance is acceptable. I have not had it long enough to speak fully about it’s quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high end tech refrigeration unit very pleased with how to functions and how it has an alarm when the door is left open.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love this fridge however the doors tend to slam closed because there are no handles. The mirror glass is great but with in hours had a million finger prints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! And thanks for allowing me to change from my initial order . This one fits our house perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi my name is nicolas and I bought the fridge cause I got a lot of recommendations of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! I especially like the interior lighting. Easy to see where everything is, and is easy to clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i did not like the glass door. only because it had stains on it that i could not wash off.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but I’d buy the Bosch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be better if it had a separate\fourth door for the bottom meat drawer like the Bosch 800.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected. Love the large size ice cube tray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves the new fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Wife loves the new refrigerator. Everything is refreshingly cold inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our refrigerator from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product, ease and attentiveness of delivery. We love our new refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Bad Tasting Ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the fridge but the ice was un-usable, very bad taste as ice would melt in drinks. Look of the fridge and other features were great, had to return.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Eric. Thanks for sharing your feedback with us. We’re glad you liked the LG Refrigerator (LRYKC2606S) model, regarding it's design and features, but we understand that the ice quality did not meet your expectations. We strive to provide reliable, high-quality products and ensure a smooth experience. If the ice has a bad taste, we recommend dispensing and discarding the first few batches after installation and running at least 2 gallons of water through the system. Additionally, ensuring the water filter is properly installed and replaced every six months can help. For additional help, you may visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad--20152715525208. If you need further assistance, please send us a private message on social media @LGUSSupport, and we’d be happy to help. ^Juvy LG

  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after a month I am very happy with the fridge. I do wish for more space for taller items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy so far with my LG refrigerator, very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek look, love the motion sensor for a night lite and the mirror insta view

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lg Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator. The guys did a great job installing it. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great. In and out in a few minutes. Very professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bulky doors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to love it but the knock glass is too see through all the time. The doors are so thick that the refrigerator sticks out. It is going back for the zero clearance model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finishing looks amazing and it looks great in our kitchen

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I thought it would be a good purchase, but...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst fridge purchases ive ever made. Problems with the craft ice not working randomly. The door with the glass never shuts properly. The magnetic seal is terrible and the glass access door doesnt latch properly. The door alarm is the most annoying thing ever. It doesnt let you set the time for the alarm it goes off way to soon. Also the doors are lower than a standard french door fridge ao if you have any drawers next to it you have to make sure the drawers are closed or youre going to hit it and mess up the glass of the fridge. This fridge is terribly designed and its the worst 3000 dollars ive ever spent.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Shawn. Thank you for sharing your experience with us regarding your LG Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Mirror InstaView. We understand that this purchase has not met your expectations, and we understand your inquiry regarding the Craft Ice, door functionality, and the door alarm.

      Regarding the Craft Ice, when it stops working, the system may simply need a restart. You can try a simple troubleshooting step: unplug the refrigerator for about five minutes to reset the ice maker, and then plug it back in. This often resolves minor operational issues.

      We also understand your concern about the InstaView door and the door alarm. The door should close and latch securely, and we would like to ensure your unit is operating correctly. The door alarm is a safety feature that is designed to sound quickly to help maintain food freshness and energy efficiency.
      https://www.bestbuy.com/product/lg-counter-depth-max-25-5-cu-ft-french-door-smart-refrigerator-with-mirror-instaview-printproof-stainless-steel/JJ8VPZ63W2
      Please send us a private message on Social Media @LGUSSupport. We would be happy to discuss the operational aspects of your refrigerator and review the magnetic seal and latch issues further to assist you. We appreciate your patience.

      —Renzo LG