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Customer Ratings & Reviews

$1,899.99
Save $700
The comparable value is $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 125 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the ample storage space and overall performance of this refrigerator. Many appreciate the size, finding it suitable for various kitchen spaces, and the dual ice maker is a popular feature. Positive feedback also highlights the sleek and modern handle design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 125 reviews
  • Rated 4 out of 5 stars

    Slim Jim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy except the shelves cannot be separated to allow different heights

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but not great either

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far not bad, would've gave 5 stars if water has better taste, I'll update this review once I change the water filter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great choice but water/ice is glitchy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good option, the only complaint is changing between the water function and the two ice options is erratic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG French Door Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very satisfied with style and functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing love ot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it thank you sooo happy. Amazing my food stays so crisp.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too Small for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get the money back on the stainless sreel water line that was not needed. Delivery guys said I had to take to the store for refund. Store said refund was already given. The frig shelve space is too small for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Install issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were issues with delivery and driver / installer was not very helpful or friendly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is small inside. The outside doors don't line up .

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, JasonS. We understand your inquiry regarding the interior space and the door alignment of your LG Standard-Depth MAX 24.5 Cu. Ft. Smart French Door Refrigerator. To assist with the doors, we recommend checking the leveling legs at the bottom of the unit to ensure it is properly balanced.
      https://www.bestbuy.com/product/lg-standard-depth-max-24-5-cu-ft-smart-french-door-refrigerator-with-dual-ice-black-stainless-steel/JJ8VPZHJZ8
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 1 out of 5 stars

    What the heck!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item in May. The day(or two) before it was to be delivered, they said it was on back order and would be delivered September 11th. When we placed the order, the sales representative said it was in stock at the warehouse. That was a big reason why we ordered it. What the heck? Am I going to get my fridge in September?

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us. We understand your concern about the delivery of your LG Refrigerator (LF25H6330S) model and the back-order status. We're all about providing reliable, high-quality products and making sure you have a smooth experience. If you haven't already, it might be a good idea to check in with the retailer to see what the current delivery date is and if there are any updates on your refrigerator's stock status. You can reach out to Best Buy customer service at 888-237-8289. If you need any more help, just drop us an email at lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to explore some options for you. ^Juvy LG

  • Rated 1 out of 5 stars

    P. ARNOLD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DID NOT RECEIVE THIS ITEM YET. BEST BUY CANCELLED TWO SCHEDULES WITH ME (ONE THE NIGHT BEFORE THE DELIVERY DATE; THE OTHER THEY DIDN'T RETURN MY CALL. WE ARE HOPING TO HAVE THIS SITUATION CORRECTED NEXT WEEK. KEEP YOUR FINGERS CROSSED!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Pat. Thank you for sharing your feedback with us. We understand your experience about the canceled delivery of your LG Refrigerator (LF25H6330S) model. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.

      Sometimes, delivery cancellations happen due to unexpected logistical hiccups with our retail partners. If you have your order number handy, we’d love to help you figure this out. Also, if you haven’t yet, it might be a good idea to reach out to Best Buy customer service at 888-237-8289 to find out what happened with your order.

      If you need more help, feel free to drop us a private message on social media @LGUSSupport, and our team will be more than happy to look into some possible solutions for you. ^Juvy LG

  • Rated 1 out of 5 stars

    Bust buy would not help with ice machine setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dispense ice machine dont work. Best buy phone customer service would not help with returning machine

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ebonym. Thank you for reaching out and sharing your experience with the LG Refrigerator (LF25H6330S) model. We understand how important it is for your refrigerator’s ice dispenser to work properly, and we’re here to help guide you through a few steps.

      First, please ensure the ice maker is turned on by checking the control panel settings. Also, confirm that the water supply line is securely connected and the valve is fully open. If the unit was recently installed, it may take up to 24 hours for ice production to begin. You can find more helpful tips here: https://www.youtube.com/watch?v=S3va1qglXuw. If you’d like us to assist further, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We’re ready to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Really like this Refrigerator so far!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the newer version of the LG French Door I purchased in 2009! I just replaced that one with this. I've had this now a few weeks. Delivery was smooth, installation of the existing water line and such was easy and done by the installation team. The team was very professional. I had water issues with the older version of this refridgerator. BUT it was from 2009. The water line in the back of this new refridgerator does not go over the compressor area. It goes up the right side of the back only keeping it away from the compressor and such. My step dad is an expert in plumbing and shared that the old model had issues with the water tubing cracking/leaking water becuase of how the tubing went around the entire fridge from the far right bottom, across the bottom, up the left hand side and over to the top to the right. SO hoping this newer model is far better on water line front. I like the storage, smaller ice machine, smaller filter, etc. There was a small dent in the side of the refrigerator mid-way down where the freezer is. It's in the grey area and not in a place that is too noticable. The install team showed me the dent right away and Best Buy's customer care called right away to discuss it. Since it's not in a critical place, I was offered a gift card and decided to go that route vs waiting for another one. The gift card already arrived and you don't even notice the dent because of where it's located. A picky small thing that I miss from the prior version is the light on water panel that stayed on. It was nice to have it on at night in the kitchen. This one only goes on when you use the water. SO far so good and it looks really nice in the kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ordered online, perfect solution!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently ordered this LG refrigerator online, for a property I was remodeling. The product was delivered on time, by qualified professionals who connected the refrigerator and got it up an running! It's a beautiful appliance with easy to use door ice/water dispenser. I would strongly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good with a minor hiccup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is working as I expect a lg appliance to work with one minor thing that should be improved upon. The light over the water dispenser is quite dim but so are all the other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My New LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. It looks good in my kitchen and is very spacious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG French door

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After over 20 years with a side by side this LG seems huge. More than enough room in the refrigerator and the freezer has a lot of room. The double ice maker was a bonus. I bought the stainless steel and have no problems with the finish smearing truly like it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator with some drawbacks.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a newer version of what we had before. It's overall pretty good, but the drawer quality is more flimsy and the grip points are smaller. I don't like the new ice/water dispensers that require you to switch by touching the front water icon. It's slow and not very sensitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was able to fit into the only space available in our kitchen. It is spacious and meets our needs of making ice and dispensing water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge that is not too fancy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We desperately needed a new fridge because our old one was freezing all of our groceries. Saw this one on sale at the perfect time so we went for it. No regrets here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service. The entire process was very good.

    I would recommend this to a friend