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Customer Ratings & Reviews

$1,499.99
Save $400
The comparable value is $1,899.99

Customer reviews

Rating 4.7 out of 5 stars with 199 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the refrigerator's capacity and overall performance, noting that it looks and works great and provides the space they need. Many appreciate the design, size, and quiet operation. While most are satisfied, some customers suggest improvements to the shelf space to better accommodate taller containers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 199 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very efficient refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and plenty of storage for my food needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine except that ice, when dropping from the ice maker can fall outside of the tray when the tray is full of ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this a great and efficient fridge. best buy delivery people were very proffesional and nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase. nice product. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge /freezer is very spacious, good for organization.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I can't afford NOT to shop at BestBuy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Refrigerator hasn't been installed yet, but I'm confident the LG brand is a winner. I took advantage of the Labor Day sale and purchased 3 appliances with further discounts. I can't afford NOT to shop at BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Secondary refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a backup for extra storage, it's just the right size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy with purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new frig. I would recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is a great product. I recommend purchasing this item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Almost good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interior walls are thin and prone to cracking. However it performed well otherwise

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, ChristopherB. Thank you for sharing your experience with us. We understand your inquiry regarding the interior wall material of your LG - Standard Depth MAX 25.1 Cu. Ft. French Door Smart Refrigerator with Glide N' Serve Drawer - Stainless Steel. We understand that the durability of the interior didn't meet your expectations, even though the unit performed well otherwise. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-standard-depth-max-25-1-cu-ft-french-door-smart-refrigerator-with-glide-n-serve-drawer-stainless-steel/JJ8VPZHJZ6
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Had this a short time. Concerned about reputation for short life span.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this refrigerator for a week and so far with no issues. I have had a side by side fridge for years and I absolutely love the bottom freezer. I felt the price for it was fair too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and at the best price loveto buy shop at BESTBUY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator can see the food in it so less spoilage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy and Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my purchase. Kudos to the delivery and installation A-Team, Mark & Juan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my purchase but at the same time I was disappointed because I asked them to install it and they didn't do it. I had to connect it to the water myself but I like my refrigerator

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem from the very day of installation was the ice maker did not work. Best Buy made it right! Have only had this for two weeks, so we shall see.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, KathleenL. Thank you for sharing your experience with us regarding your LG Standard Depth MAX French Door Refrigerator. We understand your inquiry regarding the ice maker, and we are glad to hear that this has been resolved for you. We want to ensure your unit continues to perform well for you in the future.
      https://www.bestbuy.com/product/lg-standard-depth-max-25-1-cu-ft-french-door-smart-refrigerator-with-glide-n-serve-drawer-stainless-steel/JJ8VPZHJZ6
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was great. Person I dealt with at the store was super helpful to the delivery guys. Really impressed all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator! It fit perfectly in my space. The delivery team was very professional and delivery and set up was very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridge for my home i like that the ice maker is on the left and it jus falls down in the tray easy ti clean. Use dawn power wash to wipe the front of it

    I would recommend this to a friend