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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 586 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers are delighted by the sound quality, ease of use, and bass of this 4.1 ch Sound Bar with Wireless Subwoofer and Rear Speakers. Many appreciate the ease of setup and the good value for the price. However, some customers found the rear speakers and connectivity to be problematic, and a few experienced issues with volume levels and the lack of an HDMI port. The remote control also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-586 of 586 reviews
  • Rated 2 out of 5 stars

    Not the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time we turn on the TV we must re sync the speakers to bluetooth or there is an echo. Not as good as our last set

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Soundbar (SQC4R) model. We're sorry to hear about your challenges with the Bluetooth syncing and the echo issue. We strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction, but unfortunately, we have fallen short of your case. Please visit this link to obtain more details: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-echoes-coming-from-the-tv-speakers-and-sound-bar-CT10000018-20153217143579#. If you need more help, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy LG

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not wireless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought item thinking it was wireless but it is not wireless.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for reaching us. I'm sorry to hear about the confusion with the wireless functionality of your item. We understand that this must be disappointing and we apologize for any inconvenience this has caused you. Thank you for bringing this to our attention. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 1 out of 5 stars

    Save your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product on sale. Price was great but the product wasn't worth even the sale price. I hooked it up to my LG tv and the sound wasnt much louder than tv. I repackaged the soundbar and returned it. My older Vizio soundbar blows this thing away. I don't usually write reviews but this thing was a disappointment.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for bringing this to our attention. We are sorry to hear about your disappointment with the LG soundbar you purchased on sale. We understand how frustrating it must be to not have the product meet your expectations, especially after experiencing the superior sound quality of your older Vizio soundbar. Your feedback is valuable to us, and we apologize for any inconvenience this situation has caused. We strive to provide high-quality products that exceed customer expectations, and we are sorry that this was not the case for you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 1 out of 5 stars

    Not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap construction, short speaker wire, no hdmi arc port, no display, everything feels like it's going to break in my hands. Honestly go buy a vizio soundbar/subwoofer set before considering this.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jack. Thank you for taking the time to share your feedback on our LG - 4.1 ch Sound Bar (SQC4R) model. We apologize for any disappointment or inconvenience caused by your experience with the product.

      We strive to provide high-quality products that meet the expectations of our customers, and we regret that we may have fallen short in this instance. We appreciate your feedback regarding the construction, speaker wire length, lack of HDMI ARC port, and absence of a display. Your input helps us identify areas for improvement. We understand your preference for a soundbar/subwoofer set from Vizio and respect your decision. However, we would like to assure you that we continuously work to enhance the quality and features of our products. To obtain more details on your LG product, please check this link: https://www.lg.com/us/support/product/lg-SQC4R.DUSALLK. If you need further assistance, please send us a private message to us on Facebook or X (Twitter) using @LGUSSupport, and we will be more than happy to accommodate you. ^Juvy LG

  • Rated 1 out of 5 stars

    TerriBle sound BAR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar was terrible It kept turning off every five minutes I sent is back to LG

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for reaching us. I'm sorry to hear about the issues you experienced with the sound bar turning off frequently. I understand how frustrating that must have been for you. Thank you for sending it back to LG, and we will do our best to address the problem and ensure that your next experience with our product is a positive one. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 1 out of 5 stars

    Lg speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband for Christmas could not set it up, its missing a power core.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Beatriz. Thank you for taking the time to review the LG Soundbar (SQC4R) model. We appreciate your feedback and apologize for the inconvenience you have experienced with the missing power cord. We understand how frustrating this must be, especially considering it was a gift for your husband. To address this, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. To obtain more details on you LG product, please visit this link: https://www.lg.com/us/support/product/lg-SQC4R.DUSALLK. If there's anything else we can do to assist you with, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products and customer service. ^Juvy LG