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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 553 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the sound quality of the 4.1-Channel Hi-Res Soundbar System as excellent. They appreciate the easy setup process and find the price reasonable. However, some customers have concerns about the bass not being deep enough, occasional connectivity issues, limited volume, and the lack of a display on the soundbar.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 553 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound bar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Put in our home and works well. Sound quality good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy setup! Sounds great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is wireless so setup was simple. The bass is rich and treble is crisp. Good deal at $200

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, great quality. Very loud and the hook up is fast and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound that comes from the base is fantastic along with sound bar & satellite speakers bangin good theater sound

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from this device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this sound bar for a year now, and I’ve dealt with it this entire time. I purchased it for $150 on sale, I see the normal price is $400. Let me explain why I believe it isn’t worth even 150. 1. The rear wireless speakers have a serious issue with disconnecting. My receiver is 10 feet from the sound bar and two rooms away from any wireless router and it is extremely choppy most of the time. Google this and you will see tons of the same reports. I’ve tried changing wireless band on my router, disabling all WiFi devices, nothing works. It makes watching anything very frustrating when the rear sound suddenly stops or is crackling. 2. The sound bar turns on/off whenever it wants. Thankfully it doesn’t turn off while something is playing (besides the rear speaker). Which brings me to my last point... 3. You cannot turn off Bluetooth. If you live in an apartment or have close neighbors then completely forget even considering this purchase. Bluetooth is ALWAYS broadcasting even if the sound bar is off. Anyone can connect to the sound bar at anytime (even when it is powered off! Let that sink in...) whether they’ve been paired or not previously. We’ve been woken up in the middle of the night because someone will connect to the sound bar and play music. It doesn’t matter if you turn off the sound bar, they can connect as long as the sound bar is plugged into power. So we’ve been unplugging the sound bar every night. There is no way to disable Bluetooth, I have searched high and low online and read through the manual. I would not recommend this to anyone. It is not worth the hassle. The only reason we purchased is for the rear speakers. I bought the protection plan for this reason so I’ll be swapping them out soon. I won’t be buying another sound bar with wireless rear speakers, I imagine others would have similar problems. If you don’t believe me, take the time to google these issues. I found similar problems and took a gamble thinking it was probably user error,but no, the product is awful.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I hate to hear that you have run into so many issues! If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH LG

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we chose to get this sound bar with the accompanying rear speakers. We didn't plan on going for surround sound, but the price was right and it sounds amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Solid sound, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade over my televisions speakers. Easy set up. Minimal wires, which is a plus. Would buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound bar for people with a tight budget like many have said its not true surround sound but its loud and fills the room great for gaming rooms or a basement

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent system for our room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surround sound is perfect for our living room. We recently purchase 75” tvddom Beat Buy and it’s just amazing. Just in time for March Madness.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Good sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound. Sub is intermittent during tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Find it and buy it... if its a good Open Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say that this is probably the third best sound bar that I have personally purchased and used. The sound will surprise you with the slim bar having a tweeter and a "woofer" (loosely use that term) built into each of the sound bar's channels. The subwoofer is enough for a small to medium size room, but fades pretty quickly beyond 10'. The included back surrounds really can put out a decent amount of sound, just nothing in the low range. All of that being said... if you find this sound bar open box when its selling new for half MSRP or less, Buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free shipping to home was a good deal and reasonably quick for shipping to Hawaii. LG sound system works very well with new LG smart TV. Once set up, it works seamlessly with the TV without having to juggle multiple remotes all the time. Surround sound is excellent. Setup instructions could be much improved, with better and clearer diagrams. I did have to call LG customer support for help, but they responded quickly and were helpful. Sound for streaming video was weak before I had the sound bar system, but now it's great. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble and great sound quality! Works great in our basement and the surround sound makes the experience worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this sound system for a new TV set up it was simple to set up and has great sound, really pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound us good, although rear speakers seem to lose connection

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great for first time installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to hook up it walks you through the whole process and the quality is great... definitely recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like the way it sounds, looks nice also like the bluetooth features

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Magnificent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase superb sound system looks good easy to setup and beautiful design

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had only a sound bar before this. The sub booms and the back speakers full the room. Could not imagine getting such sound for a better price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound !!! enjoyed watching action movies in surround sound.

    I would recommend this to a friend