Customer Ratings & Reviews
- Model:
- SJ4R
- SKU:
- 5987600
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the sound quality of the 4.1-Channel Hi-Res Soundbar System as excellent. They appreciate the easy setup process and find the price reasonable. However, some customers have concerns about the bass not being deep enough, occasional connectivity issues, limited volume, and the lack of a display on the soundbar.
This summary was generated by AI based on customer reviews.
Good deal uf under $200
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Descent sound system. The wireless speakers are the main drawback they have connection issues.
I would recommend this to a friendGood sound just not loud enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected much more power based on the specs. Should not need to have the volume on max.
No, I would not recommend this to a friendBluetooth problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Lg soundbar I try it for one week and I have to returned because bluetooth problems.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you you had issues connecting. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
Inexpensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little better than the TV pretty inexpensive a little bit noisy in the subwoofer (too much gain)
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. I hate to hear you were dissatisfied with the sound quality of the subwoofer but we appreciate you reaching out. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
LG 4.1 Sound Bar w/ Wireless SubWoofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for some enhancement to the tv sound and this took care of it at a reasonable cost.
I would recommend this to a friendDisappointing LG product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Own multiple LG products that are really good so I purchased this sound bar system because I have trouble hearing vocals in a lot of shows. The sound has a tendency to go in and out and the rear speakers have a very limited volume control which always seem to be either too high or low.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is extremely important to us. It is terrible to hear that you are not satisfied with the Soundbar you purchased. I can understand how frustrating this situation may be for you and I would love to help out. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^CP
Back channels cut out when on for over 1 hr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Back channels are cutting out when volume is over 1/2 and the system is on for over 45 min. Sounds great when on only down fall is the wireless rear speakers cut out.
No, I would not recommend this to a friendSound gets interrupted
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great but the sound drops off from time to time.
No, I would not recommend this to a friend- Cons mentioned:Volume
Bad sound
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get this sound bar hooked it up and the sound sucked no volume to it at all tv speakers were louder. Tried different cable and every possible option to hook up to tv.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
rear speakers do not work properly
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound but rear speakers and subwoofer cut out.... i have changed tvs, changed cables, tried optical, blue tooth, hdmi and after two years i give up
No, I would not recommend this to a friend Very Meh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar wasn't very loud, amp for satellite speakers didn't push enough power so they kept cutting out to go into peak protect. (No volume was not all the way up) The sub sounded good though!
No, I would not recommend this to a friendPoorly made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First one had a really loud buzzing noise second one wasn’t much better returned it because of the poor sound quality for such an expensive item this one really is not worth it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that both experiences with this soundbar were lacking. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
- Pros mentioned:Sound quality
Returned it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It continued to go up and down in volume. It was very annoying. Otherwise it sounds good.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that the soundbar you received was defective. If you decide to give LG audio products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter DM: @LGUS
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
- Cons mentioned:Bass
Don’t waste your time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer was useless Sound was flat a tad bright. Easy setup just nonexistent bass
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that you are unhappy with you soundbar, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
small Speaker sounds awful. Wish I returned set.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the small speakers sounds awful. It constantly makes a scratchy sound. I wish I had returned the set, but I didnt realize there are only 15 days for returns.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, I hate to hear you have experienced this issue with your soundbar! If we can assist you in any way, please reach out to us online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ
- Cons mentioned:Volume
Not good sound for a full room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.System is not loud at all. Very quiet. Only good for small room.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I am sorry to hear you are having these difficulties. If you are still experiencing these problems, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to assist you further. ^EJ
Makes awful noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The jump in volume between tv commercials seems to cause a loud sharp tone that won't go away.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your soundbar. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
Surround cuts out frequently
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The satellite speakers are not true surround and cut out frequently.
No, I would not recommend this to a friendStarted humming two weeks after purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds okay, but had to return due to a humming sound.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks so much for the excellent review. Such detailed information really helps our R&D team understand our customers and what it takes to make you happy. We greatly appreciate the feedback and we are sorry the refrigerator did not meet your expectations. ^CP
Standard soundbar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Standarded soundbar. I personally like higher name brands myself.
No, I would not recommend this to a friend