Customer Ratings & Reviews
- Model:
- 43UM6910PUA
- SKU:
- 6363867
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the 43" Class 6 Series LED 4K UHD Smart webOS TV's excellent picture quality and easy setup process. Many customers also appreciate the affordability of the TV, with some mentioning that the price was a deciding factor in their purchase. While most customers are pleased with the TV's smart features, a few have expressed dissatisfaction with the built-in apps.
This summary was generated by AI based on customer reviews.
Product damaged NIB
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV on Black Friday weekend but the box and TV was damaged when I I opened it 2 weeks later when I got back from driving a truck over the road, found that the box was damaged , I didn't notice as I bought it and was loaded in my car but when I came back from over the road and opened it I discovered the box was damaged and Tv was damaged, I will attempt to return it for a replacement working model.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. We will continue to work hard to provide our customers with the best experience and support possible. ^CP
Good value TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a solid tv for the price. I wouldn’t make this my first choice but for the value it’s worth it.
I would recommend this to a friendYou have to unplug it 2, or 3 times a week.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem i have with this tv is that a couple times a week i have to unplug it. 2, or 3 times a week when i try to open YouTube TV it just spins, and i have to unplug it, and plug it back in. Then it works fine. The Vizio i have in my living room doesn't have that problem. Otherwise i like the tv.
No, I would not recommend this to a friendGreat while it lasted.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed to be a great TV... until it wasn't (just long enough to be out of warranty). I like the LG brand, and have far more issues with Vizio and the likes, so I won't let this detract from my overall favorite brand TV. Seems to be the same issue others have had, turns on to only a backlight & no picture or sound, so obviously a poor batch/model.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Panel failed in less than a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this tv for less than a month and the panel failed. Thank goodness we purchased the geek squad protection plan. Assuming that they will fix it in 2 weeks. We really don’t like the legs on the TV. Seems like a real tipping hazard. Prior to the failure, the picture was clear and the sound was nice.
No, I would not recommend this to a friend - Cons mentioned:Reliability
Lg TV Problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Happy at all purchased the LG 43" UHD TV as soon as it was set up it would shut off for 2 or 3 seconds then come back on, returned it for an exchange and the same thing with 2nd TV, finally returned the LG bought a Samsung and have had no problems. I also read online that this is a common issue with Lg's
No, I would not recommend this to a friend NO Bluetooth pairing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cannot hook up Bluetooth devices like headphones that is why I am giving a low review.
No, I would not recommend this to a friendtv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was not as easy as the sales person said in terms of connecting cable and other services
No, I would not recommend this to a friendWeak tv stand
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ida good tv but you have to put it in the wall because the tv stand is so weak , the plastic is cheap and thin
I would recommend this to a friendGood tv but not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I return this television because it doesn't have much variety of applications in the LG store
No, I would not recommend this to a friendNothing but problems
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV just a little over three months ago and just submitted my 3rd service request. When I submitted the first one it was taken care of within a few days. On the second one no one ever contacted me to service the unit. We'll see what happens with the third request. I have had issues with the unit powering off by itself and the volume control not working. And now I have vertical bars that flicker, making the tv unwatchable. The LG chat agent tells me that they do not replace units, they only repair them. So I'm wondering if I'll end up going through this once a month and now they'll handle it once the warranty is up.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I am sorry for the ordeal you have experienced. If the issue is not resolved, please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. Again, we apologize for any inconvenience this has caused. ^Daphane
Didn’t like it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my bedroom tv but I had to return it cause i didn’t like the picture. :(
No, I would not recommend this to a friendRooked by 2 name brands
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased LG 43 Inch 11/23/2019 been wall mounted since. Today turn the TV on to watch the news the screen gets bright so I exited out of the app. Shut down the TV and turned it back on black screen but when I selected TV I had sound. Call Best Buy they want nothing to do with it because past the return window and I wasn't a sheep for the overpriced geek squad protection. Call LG and first thing they state is if the TV is broken in any way I will have to pay for the repair outside of manufacturer defect. This after I explained exactly what happened with the TV no one hit it LOL. Buyer beware not a good brand and they really don't stand behind the product. Back to Walmart cheaper TV's but things don't break.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. We are sorry to hear that your unit is not working properly. Understandably this is frustrating, please know that LG absolutely cares and we confidently stand behind our products. There are policies and procedures in place to ensure that we offer resolutions that are consistent. We apologize for any inconvenience this caused. ^Daphane
TV went bad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV just went out and stop working did not last long at all
No, I would not recommend this to a friendOk
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s got some picture resolution issues. But you get what you get with the price.
I would recommend this to a friendToo good to be true.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was in my home for less than 24 hours. The tv’s user interface(menus) are terrible... they are difficult and confusing. I took it back and picked up a 50” Sharp with Roku and it was only $30 more. If you absolutely can spare a bit more money then it’s an okay buy. Also the internet is super slow for smart features.
No, I would not recommend this to a friendGood Picture When You Can Get Reception
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get all the stations from digital antenna I was able to get on old TV. Seem to spend lots of time updating the TV OS, Netflix and Amazon Prime Video. Have DVD player connected to an HDMI port. Turned the DVD player on to play a CD and the TV turns on by itself to the antenna connection. Not such a "smart" TV in my book.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Simplink allows devices connected to your TV through HDMI ports to communicate back and forth with your TV. The devices can have some control over the TV, and the TV can have some control over the devices. This means you could control your DVD player through your TV remote, for example. Which is what caused your TV to turn on when you powered on your DVD Player. If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or shoot us a private message on Facebook at https://www.facebook.com/LGUSA/ so a specialist can help out. ^CP
Good for Garage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this smart TV for garage use! Comes in handy for Netflix & YouTube as needed!
I would recommend this to a friendIt works ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image always looks better at the store, but at home it does not look as sharp
I would recommend this to a friendLG
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. Doesn't have the features as some of the other brands.
No, I would not recommend this to a friend