Customer Ratings & Reviews
- Model:
- 43UM6910PUA
- SKU:
- 6363867
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the 43" Class 6 Series LED 4K UHD Smart webOS TV's excellent picture quality and easy setup process. Many customers also appreciate the affordability of the TV, with some mentioning that the price was a deciding factor in their purchase. While most customers are pleased with the TV's smart features, a few have expressed dissatisfaction with the built-in apps.
This summary was generated by AI based on customer reviews.
LG - Means Lemon Grande not Life's Good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV lasted only 10 months and quit working. Got numerous error messages saying no signal but had two perfectly good working items. Checked with another TV and they worked fine, so it was this sorry TV. I should have known because I received a bad omen when I purchased it. When I bought the TV from the Best Buy in Spartanburg, SC, I got more than a TV. Inside the TV box were 2 rats. Not only did they get in my house, I spent twelve hours trapping them before finally catching them the next morning. As for the TV, nothing but trouble after 6 months then finally went out today. Never again would I buy and LG, nor would I buy a TV from Best Buy. You get more than you bargain for when you try to purchase with them. Top top it off, they don't stand behind anything after 30 days so you are stuck.
No, I would not recommend this to a friendTV a good deal.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came with a very cheap and broken remote. I replaced it with a universal.
No, I would not recommend this to a friendCan't get the picture.....
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't adjust the tvs picture enough to enjoy it at this price. This tv should support Dolby Vision and have a wide color gamut in order for the picture to appear punchier. I would probably buy a TCl 5 series or a Vizio V series at the same price and size instead of this tv.
No, I would not recommend this to a friendThe UI is terrible and it froze on first boot
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fact that I had to setup the TV first time boot, and download updates before using it, was not something I enjoyed. Picture and build quality was fine, but TV was unresponsive without a network connection during updates, and that was a problem, and thus returned.
No, I would not recommend this to a friendRegret Buying
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV only has certain apps that you can download. You cannot download individual tv apps nor can you download the charter app. Overall the picture quality is ok, but a tv from the pawn shop would have been better than this. I regret buying this tv. I would not recommend.
No, I would not recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv i highly recommend get one before its all gone
I would recommend this to a friendbudget is what you get, webos is meh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working right today, purchased 12-23-19, Cannot install apps. Half the time apps wont load. All other devices in house are fine its not my internet. Had to factory reset it 3 times this week, tech coming out in 1 day.
No, I would not recommend this to a friendNot what I was expecting in 4K
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think money would be better spent toward an OLED.
I would recommend this to a friendboth TV and Lab top fitted a need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.over charged on TV install $149.00 for delivery was not fair.
No, I would not recommend this to a friendGreat tv for budget!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv for the price! Sound quality could be batter
I would recommend this to a friendNo Connection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had ongoing issue with this TV. Couldn't get it to work. Tech services said it needed to update the firmware, however the TV could not connect to the internet even though it was connected by ethernet cord. Eventually gave up and returned it.
I would recommend this to a friendok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to unplug the hdmi occasionally to restore my cable
No, I would not recommend this to a friendFair tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fair sound and picture quality for a low end Smart TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options:
Phone: 1-800-243-0000
LiveChat or Email: www.lg.com/us/support/chat-and-email-information
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
Thank you for being part of the LG family. ^CP
Stick with 55 inches or above
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anything below 55 inches will probably die on you early you'll have the picture cutting in and out which is a sign of the motherboard going bad I do not recommend this TV.
No, I would not recommend this to a friendGaming response slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video games lag even after setting TV to gaming configuration. No direct adjustment of brightness and contrast. Only a few presets can be selected. If I hadn't waited three weeks to open the box because of a business trip I would have returned the TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
apple air play doesnt stay connected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.at this day and age with the technology we have and competitiveness in the market this is just not at all acceptable. if you plan on using apple airplay stay away, not worth the headache.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are very sorry that your unit is not working properly.Please try to reset your TV.First go to All settings>General>Reset to initial settings.If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Remote control
I returned this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the product because it wasn't working. It worked for few days and then the power would not turn on or off. Remote also could not respond even after changing batteries
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that you received defective unit.This feedback will be shared with our product team.We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Remote control
not what I was lead to believe I was buying.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought opened box tv for $221 online, got a tv with no remote, price tag of $208, scratched screen. No buttons on tv to even control it
No, I would not recommend this to a friend delivery method
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great - but the delivery man basically just dropped it on my door step so at the top of the screen you can see what looks like bubbles and it is very annoying
I would recommend this to a friendBeware if the screen saver.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wished I had of actually seen the TV before purchasing. You have to play with the controls a lot before getting the picture right. It's too in your face for my taste. Too large.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG TV. I am sorry to hear that it did not meet your expectations.
Your feedback is very important to us and the concerns will be shared with our product team.
If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP