Customer Ratings & Reviews
- Model:
- 43UM6910PUA
- SKU:
- 6363867
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the 43" Class 6 Series LED 4K UHD Smart webOS TV's excellent picture quality and easy setup process. Many customers also appreciate the affordability of the TV, with some mentioning that the price was a deciding factor in their purchase. While most customers are pleased with the TV's smart features, a few have expressed dissatisfaction with the built-in apps.
This summary was generated by AI based on customer reviews.
Raw Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived cracked, barely opened for daughters room, now they say it is unreturnable.
No, I would not recommend this to a friendOnly thing that works is the radio!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the CD player--will be returned ASAP when store reopens after virus allows.
No, I would not recommend this to a friendVery cheep remote control
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theres no remote pointer option its very hard time to click bottoms to change channels
No, I would not recommend this to a friendnot compatible with youtubetv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Many problems streaming with youtube tv. But, at least the customer support is terrible.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .When having issues with a particular application, we recommend reaching out to the application for support. If you have any questions regarding your TV, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Received 3 damaged TV in a row
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasted hours on hold resolving the problems. This is wasting more of my time.
No, I would not recommend this to a friendLG- 43in Class 6 Series LED 4K UHD Smart webOS Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen went out 2 months after purchase. I would not purchase this TV again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Oh no! This is not the quality we expect from our products. LG absolutely cares and we confidently stand behind our products. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Daphane
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality sound , picture and build . Bye a cheap TCL. This tv was horrible
No, I would not recommend this to a friendNo tv accessories
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with No accessories, no stand, power cord or remote, had to take tv back
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that you did not receive the accessories.PLease call BestBuy or reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
dont buy if you want to use headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will not be able to use wireless headphones for this t.v.
No, I would not recommend this to a friendBroken
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the screen was broken and did not give my money back.
No, I would not recommend this to a friendStill waiting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem and I had no results on my problem.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Beware shipping option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived with a broken screen. Very disappointing.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing that your unit was damaged. Thank you for bringing this to our attention. Understandably this is disappointing. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing team. We apologize for any inconvenience this caused. ^Daphane
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That tv it’s not good ............................
No, I would not recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Remote control
Very good TV for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my LG - 43" Class - LED - 6 Series 4K- 2160p - Smart - 4K UHD TV with HDR at BBuy during Thanksgiving week 2019. The picture is awesome on 720p and above. 720p or I is what most programs are broadcast in. However, 480 I content is grainy when viewed on cable even though it says it's 720p. When 480i is viewed on regular free antenna tv, it's much better. I have my tv set to receive both antenna free tv and cable. I notice I get less grainy when the tv is set to HDR when watching regular cable tv. 480i content will probably be obsolete soon anyway so it's no big deal. The remote control doesn't glow in the dark and you can't feel your way with the remote. This is my hang up with the LG remote, it's why I gave it four stars. The WiFi works great and the picture is awesome, no complaints their. I replaced the legs of the tv to a middle stand I purchased at Amazon for 25 dollars and change. I don't have a wide tv stand. When it's all said and done your going to love the picture and the sound straight out of the box. Thumbs up for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
The best tv for the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At 299.99 this is a steal! It's incredibly clear, beautiful picture, great sound & tons of ways to customize. First, I purchased the 1080p version, then 5 days later this went on sale for the same price, and I jumped on it! It's better in EVERY way. Motion & judder is handled very well. It upscales non-4k content flawlessly, and the IPS display has fantastic contrast & viewing angles. It's a must that you stream 4k hdr content from Youtube, Netflix, Roku, Amazon Prime, etc. It looks great. Make sure to take this out of "energy saver mode" for the brightest picture. Run system updates & play with the color and motion settings to perfect the image. A few years ago this would have been 2x this price. Get it ASAP!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this after returning a Vizio 39" for sound issues. It's been great, no problems. Good picture quality, easy to navigate.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked from November 2019 to June 2023, a great tv, great refresh rate, video streaming in 4K and great to use. I used it more than my monitor for gaming. I could sit maybe 5 feet away and everything continued to look crisp. I’m getting it worked on in a few days and hopefully I’ll have it back up and running again soon. Great TV, would recommend.
I would recommend this to a friend - Pros mentioned:Smart tv
Love the TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a vwry good TV. I have been using LG for over 4 years and i never had issue qith it
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture view! Price goood! Easy to move around
I would recommend this to a friend - Pros mentioned:Color
Great Smart TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the contrast and color, very sleek. Only downfall is, can’t download Philo
I would recommend this to a friend