Customer Ratings & Reviews
- Model:
- 43LM5700PUA
- SKU:
- 6334012
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the 43" Class LED HD Smart webOS TV, particularly its picture quality and easy setup process. Many customers rave about the TV's picture quality, while others appreciate how simple it is to set up. The TV's price point is also a hit, with several customers noting that it offers great value for the money.
This summary was generated by AI based on customer reviews.
Do not buyĺ
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lg is a moderate quality product. The remote do not work properly. I do not recommend to anybody
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Shipping Misleading
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i ordered an LG TV online and there was an option for free shipping. i choose that option as many companies were offering free shipping. BUT, instead of shipping from the Strongsville store where this TV was 'in stock' it was shipped from California! it took over two weeks to arrive. it was not mentioned in the 'shipping option' that the TV was coming from Cal. Ridiculously long wait! Ad not clear at all.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.save your money and get a better tv, just because its cheap doesn't mean its good. i had this tv since may 31, 202 its now june 11th and out of nowhere the tv started turning on and off. I looked up solutions online and sooo many people are having the same problems with this tv and LG in general. Some say theres a law suit against them. Im not expert but I'm pretty sure this isn't supposed to be happening. Its a BRAND NEW TV and it keeps shutting on and off. its so annoying. watch they tell me i can't do anything about it... what a piece of crap
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Could use a better design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to take it back because the AVI jacks that are on the back inferred with the mounting bracket so I never powered it up.
I would recommend this to a friendDisappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finding a 40” or smaller TV of good quality is close to impossible but after a long search, I purchased this LG 43” 1080p LCD Smart TV and I am disappointed. The viewing angle is extremely poor along with the blacks/dark scenes which are marbled with shadows. The speakers were tolerable but the recommended LG soundbar is not much better. I would have been happier paying more for a quality TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We work continuously to improve the quality of our products and anticipate market demands
that drive customer satisfaction. Your feedback is important to us and your concerns
will be shared with our marketing and product teams. If needed, you can contact our Customer
Support at 800.243.0000 for further assistance.^Venette
Nice TV, but the DPI is too high for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product, but the Ultra HD is killing my eyes. I tried to return the TV but the return grace time expired.
No, I would not recommend this to a friendGood image
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good image, but not users friendly! Needs to improve operation system.
No, I would not recommend this to a friendGood tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good tv but the quality looked way better in the store. It may be a setting but no one was able to assist me.
I would recommend this to a friendGreat tv for a good price
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv still works great after a few years of purchase
I would recommend this to a friendLG TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite as good a picture as I would like. Not as vivid a picture as either of my other LGs
No, I would not recommend this to a friendPackage arrived damaged and had to exchange/stpre
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I got the replacement tv it is a good value for the price.
I would recommend this to a friendBetter off buying 4k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good TV but terrible price for a TV that isn't even 4K.
No, I would not recommend this to a friendNot what I expected from LG.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm surprised because I own more then 1 lg tv, as well as phones. This was to replace one tv that finally died after 10 years. The picture was fuzzy, the sound was off. Returned for a Toshiba that was on sale and I'm glad I did.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Stopped working within 6 months.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased June 8th, recently the screen just went white. It turns on but you can’t watch anything. It has only sat on a stand the whole time. It was a nice little TV until is stopped working.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great TV Could have gotten 2160p for a few more dollars Probably going to return and buy a better model Works fine. Good picture, not great. LG app store always good.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Peacock..nope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We asked the sales person if peacock was an option, and it is not. The tv is nice but disappointed that the one item my son wanted is not an option.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. I will forward the request for assistance to our development team. You can check our list of supported apps online at ( https://us.lgappstv.com/main). We apologize for any inconvenience this caused. ^Venette
not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took from 8/8 to 9/9/2020 to replace my TV and get up and running, only good part was the great Tech who got the TV up and working!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Very disappoint with LG smart TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have different model lg smart tv have no problem, but with this model just purchased on October 29 2019 now with Bestbuy store exchange within 15 days, tv problem shutoff then automatically turn by itself within less then 60 second, checked all settings, unplugging power cord no help. Very disappoint with LG brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com
Again, thank you for sharing your feedback about your TV and we hope to help you get this resolved together.
Defective product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After three and a half months, the tuner is having intermittent problems, forcing a shutdown and restart of the TV. Restart takes over a minute before TV responds to the remote. Best Buy tech support won't respond to my calls. I'm a retired TV repair person, so I'm not clueless about what is defective, and what is not.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We regret you did not receive support in resolving the issue and we hope that you are willing to
allow us another opportunity to assist. Please contact LG Customer Support by direct message
via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/).
You can also call us at 800-243-0000. Please provide your contact information, model/serial
numbers of the TV and date of purchase, and we will be happy to assist you.^Venette
No AirPlay screen mirroring
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used the Best Buy chat agent to select the comparable replacement to my damaged LG 43" TV. The agent recommended this model, however it does not include screen mirroring AirPlay. I use AirPlay each week, so it was disappointing to learn about this omission after I setup the TV and spent time trying to get it configured for all my streaming options. Maybe I'm unique, but I can't imagine a "Smart TV" without an AirPlay or screen mirroring option.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette