Customer Ratings & Reviews
- Model:
- 43LM5700PUA
- SKU:
- 6334012
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the 43" Class LED HD Smart webOS TV, particularly its picture quality and easy setup process. Many customers rave about the TV's picture quality, while others appreciate how simple it is to set up. The TV's price point is also a hit, with several customers noting that it offers great value for the money.
This summary was generated by AI based on customer reviews.
FYI LG products are not made in the United States
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like LG however learned the hard way that any type of issues or problems that may occur is just a waist of overseas phone time with some person in a far away place that cant speak English. We like LG but we never buy another Smart TV example we noticed a small white (0) dot in the middle of the TV unless you bring it back to Best Buy with in 15 days of the purchase date your pretty much stuck with this problem, unless a tech can fly over from some out of state county to fix it ...
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Some things I just can’t stand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv itself is five stars. But because it didn’t come with the correct stand I have to stand over it to watch it. LG includes a stand that is not a match for the screen And Best Buy doesn’t care. It’s a Sam to get you to pay BB and additional 100 plus dollars to acquire a suitable stand. What a rip off!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Quit working in less than 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV and in less than 3 months of use it has already quit working.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
I never got a tracking number
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never got a tracking number I have to keep looking up order and waiting for it to be on my porch
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please call BestBuy regarding this.We apologize for any inconvenience.^Venette
Bad Television
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took longer than expected to receive TV. The. Once received the tv you as defective continued to power in by itself. I returned and swapped out for another tv and it would freeze up and the volume would go out. I returned that one as well
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Blurry tv. Setting has no True Motion.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am returning the TV. Blurry TV especially when objects or scenes are fast moving. Very poor moving picture quality.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Goes to black once in a while Picture quality could be better
No, I would not recommend this to a friendNasty black-crush no matter the settings
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crushed blacks make this a dreadful experience. Spent hours fiddling with settings, no luck. Getting ready to pack it up and return it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Tv came broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed to see my television delivered damaged. I couldn’t do any about even if I had insurance. I feel it was completely a waste of time.
No, I would not recommend this to a friendWonderful Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We made the right choice with the LG LED TV ... clarity is great. Happy with employee at BB to help us make the right decision.
I would recommend this to a friendBrand response from LGAnswers
Posted .I'm very glad to see that you are happy with the LG TV. However, you have given this model a 1-star rating, which is the worst rating possible.
If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options:
Phone: 1-800-243-0000
LiveChat or Email: www.lg.com/us/support/chat-and-email-information
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
Thank you for being part of the LG family.
Broken
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received it broke. Had to return but they didn’t make that process difficult
No, I would not recommend this to a friendLg TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV won’t work after only having it for 2 weeks. Very disappointed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
- Pros mentioned:Picture quality
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG Smart TV is an exceptional product that delivers an unparalleled viewing experience. With its stunning picture quality, intuitive interface, impressive smart features, versatile connectivity options, and sleek design, it surpasses expectations and deserves a solid five-star rating. A worthy investment for any entertainment enthusiast.
I would recommend this to a friend Good tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as a replacement after our son broke our last one. We actually had this exact model before too. We like that it comes with all the apps we want on a tv (Netflix, Hulu, Amazon Prime, YouTube). Its nice also that we now have 2 remotes for the tv. My only problem with it is when we turn it on, it has snow. Lately, it has just said, "No signal," and it is quiet. However, when we turn it on to the snow, it is always left at the volume it was on the last time we were watching. Loud snow is no fun! Oh, it is also nice that it has a quick button for Netflix and Amazon.
I would recommend this to a friend- Pros mentioned:Picture quality
Great Set
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this TV for over 3 yrs. No problems & a good picture. I’m very satisfied with it & I will buy LG products again.
I would recommend this to a friend Excellent tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My dad needed to replace a very old flat screen. This set is beautiful. Easy setup. Excellent antenna picture. Thank you.
I would recommend this to a friendTV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in perfect condition after 4 years of use
I would recommend this to a friendok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok cant complain just ok sound ok picture blah great deal ar the time thanks bye
I would recommend this to a friendFrustrating to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote is terrible, makes no sense how laid out and hard to use. TV is also hard to use you can’t easily move around or figure out how to load channels. On line reviews for LG give it a 1 star rating. Not sure why so high here. HBO not available at all on this TV. Wish I could return it for a Roku.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.turns off and goes black approx.every 90 seconds, not even two years old. Does come back on after 10 seconds. Read reviews and looks at class action lawsuits before buying
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Oh no! That is not good. We would be happy to see what is causing your TV to turn itself off and on. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP