Customer Ratings & Reviews

Bought this tv 12/2/12 and was returned within a week. The picture is so dark, no matter how much you try and adjust the picture in settings. Terrible. I bought a 43 Samsung smart 4K ultra hdtv, Love it!

I'm very disappointed with Best Buy and my purchase in Sherman oaks. They gave me a used tv. I exchanged the first one because it was shutting off went back , came home and just open the box tv scratched no cables no remote. I'm going to contact Vice President about this matter. I'm so upset. I paid 700.00 for a 40 inch.

About a week after purchasing TV a solid red fluorescent light appeared going horizontally through the screen. Since my time has been limited on returning the damaged goods, the screen will now flicker for about 5 mins with the the red line still present....I am assuming the screen will eventually go out!

This wasn't the one I initially wanted but so glad I got it!!

picture quality wasn't what was seen in store also not size we wanted

After a disastrous experience & return with another TV, I picked this one. Gorgeous picture, great sound, easy setup, and fabulous apps for Netflix, Amazon Prime, YouTube and others. One thing to be aware of is that the TV stands on two feet, each positioned a few inches in from the sides vs a centered stand in the middle. That meant my current tv console wasn't wide enough to fit the tv! Fortunately the nice LG customer service people told me about Universal TV Stands. Found one that fits perfect and now my TV fits perfectly in my existing console. Very happy!

Hard to set up the sound and picture. Picture not good.

picture quality horrible DON'T BUY DON'T BUY DON'T

The picture is very dark and can't get it lighter.

Bought this for my mother. Went over there and noticed it developed lines in the screen, for some reason she didn't tell me about it in time to do something about it. TV isn't that old. Quality seems questionable.

If I could give it 0 stars, that would be my rating! Only had it for 3 weeks and the screen went. Then on top of it Best Buy tried to blame it on us! Never ever will I buy anything from Best Buy again! Customer service was horrible!

Sucks.... it’s not that smart tv because you can’t download no good apps on it like Hulu, ESPN, cbs, Disney’s... like nothing at all... it was a waste of money for me...

These are the optimal picture settings for this TV: aspect ratio: 16:9 just scan: on energy saving: off eye comfort mode: off picture mode:standard backlight:100 contrast:95 brightness:60 sharpness:25 color:55 tint:0 color tempature:C20 Advanced controls: dynamic contrast:off dynamic color:meduim prefered color skin color:0 grass color:0 sky color:0 color gamut:auto super resolution:off gamma:meduim picture options noise reduction:off MPEG noise reduction:off black level: low real cinema:off motion eye care:off trumotion:off sound mode settings:cinema The picture out of the box is really poor because of the settings. This TV requires a lot of tweaking the settings. I would recommend using my optimal picture settings. Once I changed the settings the picture was excellent. A big plus to this TV is the dynamic color settings. Turning on the dynamic color really makes the picture look way better the colors are deeper and richer, I was watching over the air 720p NFL game and the dynamic color setting made the picture way better, the NFL field(grass) had a much more realistic deep and rich green color. I had a 1080p HIsense TV and when you have the dynamic color turned on this LG looks better than the hisense. The screen cast from phone to the TV works excellently. With my hisense tv the screen cast would skip and lag and I would have to reset my router each time I wanted to do screen cast. With this TV the screen cast works perfectly every time and never lags and I do not have to reset my router to get it to work properly. One thing to mention is when I use the screen cast the sound output is quieter than when using the antenna or cable, in screen cast the volume is still loud enough I just have to turn the volume all the way up. I don't have any 4k content so i can't speak to picture on 4k but, with SD,720p, and 1080p the picture is excellent. If you were to compare this TV vs a 1080p TV both displaying 1080p content this TV would have better picture quality because of the dynamic color setting. The biggest con of this TV is the sound, the sound is not very good on this TV, I actually think my 39in 1080p hisense had better sound than this TV. This tv's sound is very hollow sounding. I have a soundbar though so I was not concerned with sound quality. 0.50 off for poor sound quality from the tv's speakers and 0.50 off for not having optimal picture settings out of the box and needing so much tweaking of the settings. Total 4/5 stars

The tv color could not be set at home to reflect the same quality as the store model. We could not get the white to be white.

Disappointing TV, colors were not stable. Returned and exchanged for a Samsung 43" TV, similar specs and far superior color

Terrible value for the price. Dropped Wi-Fi once a week. Would never buy LG again. Second tv I bought that was LG and had issues.

Picture was not clear. Very poor picture resolution. The stand for the tv was flimsy

Bought this tv a year ago, and it doesn't let me connect to WiFi, no matter what I do. This makes it impossible to utilize any of the features.

Returned this screen. I honestly tried to like it but the image quality was pretty awful. Swapped for a Sony of same size and it is way better.

Very poor picture quality. Do not recommend this product. Not worth the money.