Main Content

Customer Ratings & Reviews

LG - 43" Class - LED - UK6090 Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 1621 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 1,621 Reviews
  • Rating: 2 out of 5 stars

    Not Impressed. Keep the box for 30 days!

    Posted
    GraphicDesignMT
    • My Best Buy® MemberMember

    Bought this on a last minute whim on [the real] Black Friday, [not this year-long gimmick companies use now]. I made the first mistake of TV shopping, not being able to see it in action on the showroom floor! I bought this as a computer monitor - finally breaking into 4K gaming. First off, switch the TV to Game Mode, otherwise you'll have a .5 second mouse lag! Be careful unpacking this TV, because the plastic housing is not the sturdiest. The legs are fine, but when I got the screen set up, I noticed that the frame was not clicked in in some spots. Nothing huge, just apply mild force and it pops right into place. I'm a tech nerd and graphic designer, so I instinctively know that the standard picture settings are always awful. This was no exception. I played with settings and got what I thought was looking good - except the yellows/oranges. I just could not get those to display properly. The orange logo of Nexus Mod Manager was a dark, dirty color. The Simpsons looked like they had jaundice - even for them - and were a dirty yellow-brown color. After about 2 days of playing with colors and settings, I finally found that the contrast and brightness were too high. I got them down to a better level, but the Google "O" is still more yellow than orange. This TV just cannot display yellows right. Google-ing "pure yellow" doesn't help either, as you'll just see 11 different shades of orange in the image results. It's supposedly an IPS monitor, which normally have really good color, and are praised for their wide viewing angles. This is definitely NOT a true IPS! The colors are OK, but the viewing angle is not. Now, you won't get the color shift and blurred out corners that we used to get on our Samsung 1080p 32". This LG more just loses contrast and black definition fairly easily when not looking at it from eye-level. If it had been hanging on the 2nd row in the store, I would not have bought it. Navigating to the menu to adjust the color settings takes longer than actually setting the picture! The menu is horrible, and there's no shortcut/quick-button for it on the remote. The only shortcut key is the first step to getting into the Menu at all - which is a drop-down list for presets for picture, audio, web, something else, and All Settings. So we're 5 clicks in just to get to the Menu itself! All the settings you need to adjust properly are buried within submenus - but so is every other TV, so I can't knock off points for that. What I can knock off points for is the long black screen while changing certain settings like "Deep Color" and "HDR". It's long enough that you don't get a sense of reference for comparing the two on and off. They also don't always like to stay enabled unless other conditions are just right. Same with the HDR setting in Windows 10 - it's a constant back and forth between the Windows HDR setting and the TV's to make sure that you're actually getting a High Dynamic Range image. Just not worth it at this Entry-level TV range. The black points and overall dynamic contrast on this TV aren't great - and don't think you can just turn up the "Contrast" setting, because it's a different type of contrast and you'll just end up with weird looking yellows and oranges. The type of panel it is is just not the best for Dynamic Contrast - or backlighting in general. The first thing I noticed when turning it on was some dark corners. This improves the further you are away from it. It's better, but not completely gone. The upper corners in animated TV shows have some darkness - due to the type of backlighting used. This TV uses a cheaper type of backlighting that lends itself to less-than-even distribution over the entire frame. In fact, when I first set it up, the backlight was so bright, you could see it bleeding through the bottom edge! So do your eyes a favor and sit on your couch with a wireless keyboard, instead of sitting at your desk with this. If you really need this as a workstation monitor, go for an ultrawide AOC IPS or any other 43" [16x9] true IPS monitor. They just have superior screens to a TV, and are worth the 2x price. It was only about $249, so not a bad price, but go with a Vizio for an extra $100 if you really want a TV/Monitor combo [plus better HDR compatibility]. Oh, Over the Air antennae did not pick up any of my local stations, because it's the wrong kind. You still need the converter box with this TV! Really, LG?! 2018 and you can't get internal antennas right?

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      I hate to hear you have experienced these issues with the television you purchased. If you would, please reach out to us online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ LG

  • Rating: 4 out of 5 stars

    More like 3.5 stars

    Posted
    Kris
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It was meant to be a computer monitor replacement as this 43" TV would equate to 4x 21.5" 1080p monitors. The minimum distance needed to see everything on the TV is about 33". Why 3.5 stars? It's perfect as a gigantic monitor for all my spreadsheets and texts. It is a little lacking when it comes to video even though it touts 4k and HDR. It does do well for 4k content as I can see the detail in Amazon Prime's 4k video, but it lacks in contrast as many scenes that have both bright and dark in it lacks midrange detail. Turning off dynamic contrast levels out the detail, but the TV lacks the luminance to make the video pop in a less than medium lit room and no direct glare. Also, in dark scenes like Space or near black rooms, the backlight has weird internal glare in the glass that can really mess with a scene. It was a little tough to watch Black Panther on Netflix with that opening jungle fight scene. I've spent a bunch of time looking online for calibration settings and tweaked it for my liking, but this set doesn't beat out my 10 year old 50" 1080p plasma for video as a general viewing experience. BUT this is a VERY INEXPENSIVE set and is okay in this price range. It is not a bad TV. If you need one just to have one, it's okay. If you can spare another $100, get a set with local dimming and better color reproduction. I'd say the #1 reason I got this set is because it has an IPS display at this price range and screen size. Many 4k sets have a VA panel which has good color but bad viewing angles. An IPS set does a little less for color but has better viewing angles. This sits on my desk in the corner of my bedroom so I wanted a set where I'd least likely have a bad angle from bed. I'm also a gamer so an IPS panel has less ghosting than a VA panel which can make me nauseous in fast moving scenes. I wouldn't recommend this as a "good" TV, but I'd recommend it as a better cheap TV and a decent work monitor.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    A gamers delight

    Posted
    Mikey
    • My Best Buy® MemberMember

    After a decade of using a 32" 720p basic HDTV, I figured it was finally time to upgrade. Being an avid gamer, I was looking for something with a good refresh rate and a crisp, clear picture with deep colors. I've been an LG fan for many years now, so I decided to look at their selection. Being a new 4K buyer, I really wasn't sure what series and model to get that would best suit my personal preferences. At the store, a best buy employee showed me a few LG display demo models, and then this one. The picture is stunning, the sound is highly immersive, many picture adjustment options like contrast, different viewing modes, popular apps like Hulu, Netflix, Youtube etc, and easy to navigate menus. Purchased it for my bedroom and the size is perfect what a step up from my old tv. The 4K capabilities on my Xbox One X, combined with this tv in the game mode option is absolutely amazing. The price is also extremely cheap for a tv like this. The ONLY thing I would say, is the feet are average at best. I wish they were a little better designed or just more stable in general. Basically as long as you aren't rough housing around it you'll be fine, but if you have children, or host parties frequently, wall mounting or an extra furniture safe anchor might be a good idea. Definitely recommend this tv if you're looking to upgrade too.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better than expected!

    Posted
    Marb
    • My Best Buy® Elite Plus MemberElite Plus Member

    We purchased this on sale about a month ago as a Christmas present. As there were few reviews and the price was so good I was very hesitant but have had really good luck with LG over the years. My last purchase was another brand, starts with an S and while that 43" is fantastic, the newer models reviews are lacking. I can't comment on the legs as I used a wall mount but the process was simple with a generic mounting kit. It's not as thin as my other 43" but the housing is sturdy and light. I did need to tweak the picture a little but it looks fantastic with a 4K stream (have DTV and don't have a 4K mini for it yet). Sleep timer is a nice feature as it's in a bedroom and the multiple HDMI ports are nice. My only complaint and I didn't take stars off for it is that I can't find a way to get DTV to show up as "live TV" and can only set it up as a "set top box." This isn't an issue necessarily as it defaults to that but more of an aesthetic. Just learning the WebOS so that may be the issue. The sound and selections are very good, more than loud enough for a bedroom. Nothing is ever perfect but I don't think I could ask for more at this price, it looks great and works. I think we may actually go buy another one while it's still on sale for another bedroom...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great 4K TV

    Posted
    Shh10112
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When I initially got got a 43” tv, I went with a Sharp 4K tv. Once I had it set up and all ready to go I thought it was great. Then I went home for Thanksgiving and saw my parents new LG 43” 4K tv. The picture was so clear and vivid. I played music video after music video on their tv because of how realistic it looked. I was impressed but also dissapointed because my tv didn’t have that same quality. Mind you, they don’t even have a 4K player, so just the regular tv channels looked amazing. After I got home, I thought about it and decided to return the tv I had just bought to get the same model as my parents. I’m thuroughly glad I made that decision. Every night I come home and I’m excited to watch some movies and tv shows because of the picture quality. Only cons I’ve had so far would be that it’s a little slow starting up and I won’t be able to use some streaming services because it doesn’t connect with to my network right away (could also be my network). It has randomly turned off on me once as well, but that seemed to be a one time occurrence. Overall, I’m so glad I decided to exchange my 4K tv in for this LG model. You won’t regret the quality!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Some good, but a lot bad

    Posted
    Kristen
    • My Best Buy® MemberMember

    The good: picture quality and quick turn on The bad: the feeble, tiny, plastic legs. I had no intention of mounting this tv but that's what I had to do because it felt so unstable. I don't have live tv so the home screen always informs me that there's no signal. Great. There are so many privacy agreements you have to sign before you can operate the tv. I bought a tv to watch shows, not have my viewing habits sold. Seriously - it's blackmail and it's terrible customer service to force consent to a loss of privacy in order to use the tv I just paid a lot of money for. Everyone in my apartment building accesses the same wi-fi. There don't appear to be any security features that allow me to hide my tv from my neighbors which is an issue because I see their devices under my inputs and can access their media storage! I wanted a Smart TV but it's all negatives and no benefits. The remote isn't voice activated and the remote itself is poorly designed - I have to turn the light on every time I want to use it. Half the time, I use the fire stick I was planning on selling because it's a better remote and takes voice commands. I will be removing the tv the from the wi-fi so that my viewing habits can't be sold and to ensure that neighbors aren't going through my media. I'm incredibly disappointed - I expected so much better from LG.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      I hate to hear that you are having so many issues with your television privacy. I appreciate your feedback. I would love to take a look into your case to see if we can help you find a solution. If we can assist you, please feel free to reach out to us via phone at 1-800-243-0000 or online with our Facebook page https://www.facebook.com/LGUSSupport or Twitter feed @LGUSSupport. I look forward to hearing from you. Thank you! ^BH LG

  • Rating: 4 out of 5 stars

    Nice picture, not so nice construction

    Posted
    Midmichman
    • My Best Buy® MemberMember

    I'm overall satisfied with the TV in terms of picture and custom settings. I actually use it for a computer monitor and split the screen. The IPS screen is sharp and crisp to be used as a very large monitor. The viewing angles aren't important to me but if they are then an IPS is the way to go. The downside is the spread of the wall mount holes in the back are probably a VESA standard but they are very far apart so be sure if wall mounting the bracket fits. The remote is a little funky because their are too many buttons and the layout is mostly logically done but I always have trouble finding the menu button because guess what - there isn't one. Instead you have the gear icon which pops up a menu on the right side of the screen then you scroll through to find which menu item you need. The menu has often used and directly editable items and then you have the 'all settings' option so you can do more fine tuning. There are quick buttons for Netflix and Amazon if you have the TV hooked up to the internet which is nice. The sound is acceptable but who uses TV speakers these days so not that important. One weakness is construction. The cabinet is flimsy and would probably easily break if not handled with care. The back plastic easily caves in and the bezel creaks and cracks when moving the TV. The front panel seems a bit cheap also. But for $269 and cheaper it is a good buy especially if you want an IPS instead of TN screen.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Review For "Cord-Cutters"

    Posted
    River916
    • My Best Buy® MemberMember

    Review for LG 43in. First of all this is very light weight, even boxed it's a little over 20 lbs. I'm 58, & 5'2, 110 Lbs and I handled this like the boss :) It's so slim with minimal packaging, fit perfect into my little Chevy Spark, with room to spare. Set up: these newer TV's have what is referred to as "Soap Opera Effect." It makes everything seem like you're the one holding the camera and following people around filming. It can be adjusted or better yet turned off. It's called TRUMOTION. There are A lot of adjustments and be prepared to spend time tweaking to your liking. I'm a cord cutter... No internet, No cable. I get 34 over the air channels (Elk Grove, Calif). I use a basic rabbit ears type of antenna. All shows come through as expected, even the older movies. I also use a Blu-Ray player, I had to adjust setting to find a happy medium with such a high Definition Tv. I dropped the player down to 720p. So far so good. I see people complaining about the flimsy legs, the TV is only 18 lbs, the legs, if properly installed are just fine. Lastly.... There are plenty of YouTube vids with great suggestions on set up and configurations.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good TV for the price.

    Posted
    Mark
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this TV because of its specs. The TV is OK at best. It is replacing a 12 year old 720P 32" Polaroid TV which actually had a better picture quality when watching live news and sporting events. The picture settings have been adjusted many times. The picture quality is OK for the price. Do not expect a great picture because it says 4K. The truth is it is a marketing gimmick to give a false impression that because the panel is capable of 4K you will get a fabulous picture on non 4K content. Far from the truth. It may be 4K capable but it is still a 60 Hz panel. Effective refresh 120 means 60hz panel up-scaled by the TV's processor and software to give an equivalent = to a 120hz tv panel. For the price it is not bad but still needs to be cheaper by about 25 percent. The Smart features are its only plus to make the price palatable. If you want a TRUE 4K TV or a tv which will give you a great picture that is Non-4K you will have to pay a higher price for a TV with a REAL 120 hz panel. A TV should give great picture quality no matter the price and the additional options should set the price. A TV's price should not be set according to Picture Grades (Budget-Middle-expensive).

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      I can understand how frustrating it is not to have the picture quality you need. If we can do anything to assist you, please contact us by phone at 1-800-243-0000. You can also reach us online on Facebook at https://www.facebook.com/LGUSSupport or on Twitter @LGUSSupport . We will need to gather some more information to better help you. We look forward to hearing from you. ^BH LG

  • Rating: 5 out of 5 stars

    Awesome 4K HDR10 TV!

    Posted
    SKS83
    • My Best Buy® MemberMember

    I bought this TV Last year around tax time and loved it so much with my XBOX One S. Now that I have an XBOX One X I have a second one of these TVs on the way and now the friend I sold the One S to and I can play side by side Big 4K Style. :) The HDR10 kicks in well on both the One S and One X although it's obvious the One X is better as it cranks out true 4K HDR10 to the TV while the One S uses upscaling to get there. Overall, this is a great TV for 4K console gaming. You must make sure you have the options in the TV Settings for 4K and HDR checked or you'll get neither. Once you figure that out, it's smooth sailing. At one point I had it hooked up to my Gaming PC. The Gigabyte NVIDIA 1060 I have with my setup made it to 4K but at 30-40 FPS when I am used to 100+ FPS at 1080P made the better picture a bittersweet experience (I just need a better video card, not the TV's fault). Overall, If you want a great 4K UHD Tv with True HDR10 at a great Price, look no further than this LG. There are a few cheap 4K Tvs out there with fake HDR marked as compatible that XBOX won't recognize as even a 4K TV. Some people have already learned that lesson for us, don't buy those, Get This LG and you will not be disappointed!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Extraordinary deal

    Posted
    EveningSky
    • My Best Buy® MemberMember

    I purchased this TV as a special offer, as a treat, to experience 4k, HDR and experiment with the TV as a computer monitor. The quality and technology in this unit for the $ I paid is simply remarkable Feed it quality 4k content, and the images are wonderful. For some of my electronic music, the sound system built in is remarkable as well. Navigation of the internet and streaming sources is as described somewhat clunky. Yes, if often struggles with substandard video content. I am experimenting with the various settings, but NO, we are not yet at the technological level, that this TV can create an excellent image out of a bad image, some it does often surprise me and I am experimenting with the various settings. I am sure that there are better TVs. I am sure that the developers will continue to improve these technologies. But for now, this is a wonderful deal, for a wonderful product of Korean technology and knowhow.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great picture - WebOs OK

    Posted
    XOSherlock
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The picture on this TV, in this price range is really nice and crisp. Watching John Wick 2 via Vidu was amazing. The detail on the cars, the sparks from a cigarette and the screen refresh was smooth. Loved the picture but not to keen on the WebOS. I did like the remote and it did integrate with Alexa. Being a Roku fan I would have kept this paired with a Roku 4K stick. I did end up with a Samsung 6 series which I originally passed on due to it having only 2 HDMI ports but it was on sale for $10 more and I did pickup a new Roku stick. Now, the WebOS gives you about 100 or so web channels and they are decent. While I did return it I would not hesitate picking it up for my another room or recommend it. But, I think the Samsung 6 series has a slightly better picture although the remote is better in the LG.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Makes a decent computer display

    Posted
    Saturn56
    • My Best Buy® MemberMember

    There are a few settings that are necessary for using this TV as a 4k computer monitor. I think the necessity to set the input to GAME mode has been described elsewhere, and helps improve the delay of the mouse pointer on the display. The second setting will be the power savings, which like for TV inputs, the display is very dark when left on the factory defaults. The setting that I could not find anywhere, and the reason I thought I would write a review is the screen over scan effect when in 4K mode. Using a Windows computer and especially in 4K mode you seem to see only a portion of the task bar, as well as other icons near the edge of the screen. I finally found the setting and fixes my desire to return the TV. In the full settings menu, you go into Picture / Aspect Ratio. There you find a setting called "Just scan", which defaults to off. If you turn it on, you magically have a nicer computer screen with full visibility.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent television at an extraordinary price

    Posted
    BobJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this TV for my wife who recently had surgery that would keep her down for awhile. Our primary TV is an LG C7 OLED and even though this unit is not OLED, I wouldn't consider another manufacturer, plus it's still pretty stunning to look at. Because there was no adequate wall in the bedroom on which to mount it, and since it's fairly lightweight, I mounted it from the ceiling at the foot of the bed and it's worked out exceptionally well (see image). At that viewing distance a 43” screen is perfect, and with the fantastic picture quality of this LG, it was the right choice.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Outstanding value

    Posted
    KenT
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My friend has the other Korean brand TV and he cannot adjust out the “Soap Opera” effect, which makes programs originally recorded at 24fps, the frame rate for movies, look like it was recorded on a TV camera at 60fps. The effect is jarring. If you don’t like the effect, you can tune it out so a movie looks like a movie on this LG. Also, it is much easier to calibrate the picture using a calibration DVD and blue goggles or external meter than on the other Korean brand. It has isf Expert modes for this purpose. The type of HDR on this TV is obscure. The box calls it “Active HDR”. This is not Dolby Vision. To get Dolby Vision on a LG TV you have to pay more. This is more like “HDR 10+“: a hybrid of HDR10 and Dolby Vision, in that it attempts to provide frame-by-frame dynamic HDR mapping but without using Dolby encoding (no doubt to save on license fees). An explanation of the compatibility of this system with industry standard systems would be welcome.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible Dark Screens & Extremely Flimsy Legs !

    Posted
    needcoffee
    • My Best Buy® MemberMember

    Wanted to love this TV. My first 4K. Supposed to have EXCELLENT picture quality? Picture quality is worse than my old non 4K/720 tv. Biggest problem is when the show is a dark place (i.e. alley's dark rooms ... etc). LG TV coloring almost makes screen black. Can't see anything. Yes, it could be a particular show or movie, but it can't possibly be all of them! Initially I played with all the available color/screen variables. Didn't help. Called LG, and gentlemen sent an update to my TV. Then suggested I change settings to settings that I had already changed to. Initially I thought I saw a slight difference, but it must have been wishful thinking. No visible difference!. What can I say about the so called legs!! Like putting an elephant on a toothpick bridge. Just waiting for it to crash. Sadly, I've had LG products before, and loved them! Can't say that about this sub-par TV.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP LG

  • Rating: 5 out of 5 stars

    Nice TV for the Bedroom

    Posted
    Shaggy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My wife and I wanted to get a new TV for the bedroom. With the prices for 4K TVs coming down, we decided to purchase a replacement. The 43 inch screen feels a little large. However we came from a smaller 26 inch 720p TV with OK sound and Ok picture quality. I mounted it on an arm to our wall in the a corner. Perfect fit. The TV was easy to set up. We got the wireless internet connected in a few minutes for software updates. TV has no lag to connect to the internet for streaming services. Sounds output from the 2 on board speakers was really nice. Fills the bedroom perfectly. Image quality is awesome at 1080 and 4K resolutions. My wife and I have an Amazon Fire stick for our streaming needs so the use of the on board apps is not really needed. Overall nice TV for the application in which I could not see spending more on something else.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love this TV

    Posted
    David
    • My Best Buy® MemberMember

    LG UK6090 4K 43” TV. I love this TV. It has a great picture and great color. The best remote I’ve ever owned, with all buttons feeling good and well positioned on the remote. Easy to ARC with a receiver. The settings list is easy to navigate. The TV runs cool, which means it uses little electricity to run. The speakers are pretty good, and the TV has different sound fields you can select from. The stereo effect coming from the back of the TV is excellent. Of course you can pay more for a TV with a better picture, though I’m unsure that OLED and QLED are even available in a 43” size. Every LG product I’ve ever owned is still running to this day, from DVD burners to smartphones to TVs. I’m very happy with this purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great tv

    Posted
    Cemento17
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a fine mid-size TV with a good picture and really good sound. We also have a 55" Panasonic which is also great, but this 43" LG has much better/louder sound quality - no soundbar needed for a bedroom TV unless you are really an audiophile. Picture is quite good, not sure that I see any real benefit to the 4K resolution and HDR at this time but it's future-proofing (I don't have a 4K disc player or a source that supports HDR yet). Have tried some Netflix 4K streaming and it looked fine, but from 8 feet away couldn't really discern that much difference from full HD. Remote works well. Also have been pleasantly surprised at how snappy the built-in apps work - we also have a Roku 2, a PS3, a PS4 and the Panasonic TV's built-in apps. This LG's built-in apps seem to run faster than all of those. Paid a bit more for this LG than similar models by Insignia and Hisense, but so far happy with the purchase!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Problems with HDMI ports

    Posted
    Elizabeth
    • My Best Buy® MemberMember

    Okay picture quality, but about a month after buying this tv one of the hdmi ports went out. It would recognize that a device was plugged in, but it would say "no signal" At first I only had problems with it occasionally, but after another month it became more and more frequent. I contacted LG customer service and they sent out a technician who replaced the panel. A month later and I'm having problems again. This time with all three hdmi ports. None of the hdmi ports work consistently. Last week port 3 was out, a few days ago port 2 was out, and today both ports 1 and 2 are out. I bought this tv specifically because it had three hdmi ports and I didn't want to be constantly shuffling cords around. Terrible product. Extremely unhappy with this purchase

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Hi Elizabeth, I can definitely understand your frustration with your HDMI ports going out on a brand new T.V. If we can assist you in any way, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ LG