Customer Ratings & Reviews
- Model:
- 43UK6090PUA
- |
- SKU:
- 6290168
Customer reviews
Rating 4.6 out of 5 stars with 2605 reviews
(2,605 customer reviews)Rating by feature
- Picture Quality3.9
Rating 3.9 out of 5 stars
- Sound Quality4.0
Rating 4.0 out of 5 stars
- Brightness4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers appreciate the 43" Class - LED - UK6090 Series - 2160p - Smart - 4K UHD TV with HDR for its excellent picture quality, easy setup, and affordable price. Many customers find the picture quality to be great, especially for the price point. They also appreciate the ease of setting up the TV. However, some customers have expressed concerns about the remote control, apps, screen issues, smart features, and stand.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Sound quality is not what I thought it would be.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a little difficult to navigate. However, I think that it will get better as I become more familiar with the tv.
No, I would not recommend this to a friendRated 2 out of 5 stars
Bad screen quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having it exchanged, the screen has some spots that look like a shadow coming from the inside. The first one had a broken screen in the box, this one seems to have a significantly annoying dent from the inside that’s distorting the view. When I tried to return the first one, was told they don’t do returns due to manufacturers policy and now I am stuck with this poor quality screen :(
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is extremely important to us. I hate to hear that your first television had to be returned due to the screen being cracked and now the replacement is low quality. I can understand how frustrating this may be for you and I would love to help out. If you will, click the link pasted below for television support https://www.lg.com/us/support/tvs or feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Rated 2 out of 5 stars
LG 43" HD Smart TV purchased at our local store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I hooked up the TV, it defaulted to when it was manufactured. I now see that I purchased a TV from Best Buy that was 2 years old. This doesn't make me very happy at all. From now on, I will either purchase a new Smart TV online, or make sure that what I am buying is a recently manufactured TV that has NOT been sitting in a warehouse for up to 2 years.
No, I would not recommend this to a friendRated 3 out of 5 stars
OK for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is OK. Smart TV features have been difficult to figure out. Very poor instructions - like none.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. I hate to hear you are having issues with the settings on your UK6090 and I would be more than happy to assist. If you would, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Rated 1 out of 5 stars
Great image but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv but the support under the tv that is supposed to hold the tv doesn’t fit tight it’s always loose so after just a week with the tv it suddently didn’t handle the weight and felt on the floor resulting in a loss of $300,00. Because now nobody cares i would reccomend anyone to choose the 50” model because it has a mudh better support
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear you have experienced this issue with the television you purchased. If you would, please reach out to us online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ
Rated 3 out of 5 stars
Tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good tv. But lg customer service not helpful. Best buy geek squad it better
I would recommend this to a friendRated 3 out of 5 stars
Decent performance in class
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My two issues with this model are: 1) No xfinity app. 2) Not enough brightness, looked better in store.
I would recommend this to a friendRated 3 out of 5 stars
LG - 43"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The television worked as expected. The promotional price was average compared to others in the marketplace.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback. If you need any assistance you can contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH
Rated 2 out of 5 stars
Good screen/viewing angles, Bad CEC/OS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good screen. Viewing angles were better than my Samsung 4k, which cost more, but worse than the Sony Bravia. The CEC didn't work--would respond to my AppleTV or Chromecast on various ports. The OS for smart TV's features is awful.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that the feature of the television are not up to your standards. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
Rated 2 out of 5 stars
Fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed out of the box by LG no operating instructions. Even worst was LG support. Encouraged me to return tv if I did understand how to operate it. In a very rare move tech support from ATT tech support saved the day. This is my 2nd LG TV. Would not buy any type of LG product since they do not understand their own products and do not value a sale.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .What you have described is far from what we expect and I would be more than happy to assist. I can understand how frustrating it would be to have issues with the settings of the TV you recently invested in. If there is anything we can help with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Rated 3 out of 5 stars
would like to shut the talking voice off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we started the tv and found a talking voice for ever thing tv does gets agervating
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .To use/disable Audio Guidance Settings>Accessibility>Audio Guidance When the Audio Guidance is set to On, the TV will announce its current status (Channel, Volume) by voice. ^CP
Rated 2 out of 5 stars
It’s ok.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv for my bedroom. It was ok I am just so use to Samsung tv’s. So, the setup was a little weird to me. Sound was a little muffled but, it does come with more options to modify sound settings. The color on it was to bright for my even after playing around with the settings. I got tired of it and returned the tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG TV. I am sorry to hear that it did not meet your expectations and that you had to return it. Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings Your feedback is very important to us and the picture quality concerns will be shared with our product team. If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 Live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Rated 3 out of 5 stars
works good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ty size is fine but has wide base for the table top legs Had to put on large dresser
I would recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you had to rearrange to get the proper placement for your television. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. You can also reach out via https://refrigerators.lgsupport.com/hc/en-us/requests/new?id=WEB&agent=4323557 for further assistance. We look forward to hearing from you. ^BH
- Pros mentioned:Ease of use, Picture qualityCons mentioned:Remote control, Stand
Rated 4 out of 5 stars
Great picture!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price & picture this is a great TV. I’m a single girl & I set it up myself & was surprisingly easy. You gotta tweak the settings quite a bit to find the best look, but the HD picture is super clear! FYI channels not in HD do not look super clear. I would give this TV 5 stars but the remote has small-ish buttons and I miss the center stand in the middle. The cheap plastic stands are 33” apart & does not fit on my original 27” TV furniture stand. Now I’ll have to buy a center stand to attach just to fit on my furniture. LG bring back the sturdy one center stand please! I would pay a few bucks more for it. But overall the picture is really nice & I got it for $249 so great deal.
I would recommend this to a friend Rated 3 out of 5 stars
It's great but the bottom of my screen is not well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bottom of the screen pushes in. It's as if it was not built properly.
I would recommend this to a friendBrand response from LGAnswers
Posted .I hate hear that you are having issues with the screen. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
Rated 1 out of 5 stars
Unhappy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Read a lot of reviews and chose the LG 6090 to replace my old LG. Had to adjust the picture a bit for the satellite feed. Then I tried streaming. The only word I know to describe the picture is blur. The characters on the screen at times blur as they move. I've tried everything. I even hooked up at Roku stick but had the same issue. I finally brought out an old Toshiba, sat it on the same stand, hooked up the Roku and no issues. In fact, it was clearer than the brand new LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is extremely important to us. It is terrible to hear that the television you purchased does not meet your expectations. I can understand how frustrating this situation may be for you and I would love to help out. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Rated 3 out of 5 stars
Very good second tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice set for the money although not the crispest picture.
I would recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Rated 1 out of 5 stars
hidden damage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.defective item, will be returned. i bought it as a open box excellent geek squad certified item. when i plugged it in, it was working fine for a few minutes then after a few minute the top on the screen starts flickering. learned my lesson and will never buy a open box item, now i have to drive it back to the store and exchange or return it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback. I hate to hear that your televisions screen started flickering shortly after purchasing. I can definitely understand how frustrating this may be. I would love to see your rating go up. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Rated 3 out of 5 stars
Good TV for just watching
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good tv but it struggles to stream videos and tv shows.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. I hate to hear you were dissatisfied with the functionality of your TV. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Rated 3 out of 5 stars
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Issues to mirror my phone, does not have Bluetooth connectivity
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for bringing this to our attention. We deeply apologize for the connectivity issues that you're having. If you need any further assistance you can contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH







