Customer Ratings & Reviews
- Model:
- 43UK6090PUA
- SKU:
- 6290168
Rating by feature
- Picture Quality
Rating 3.9 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.0 out of 5 stars
Customers are saying
Customers appreciate the 43" Class - LED - UK6090 Series - 2160p - Smart - 4K UHD TV with HDR for its excellent picture quality, easy setup, and affordable price. Many customers find the picture quality to be great, especially for the price point. They also appreciate the ease of setting up the TV. However, some customers have expressed concerns about the remote control, apps, screen issues, smart features, and stand.
This summary was generated by AI based on customer reviews.
Great price with an avg picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for a bonus room, ok picture with adequate features
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi Doug, thank you for the feedback! If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ
It's the little things...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this TV is just fine. The operating system is a little childish or feminine, but easy to navigate. But the reason I returned this TV was the plastic legs/stand. They are at the far edge of the TV and really cheap looking. They were the deal breaker for me.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for bringing this to our attention. If you need any assistance in the future, you can contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH
Didn't care for the picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the TV hoping to love it. Unfortunately, it didn't live up to my hopes. The picture just looked dull. There was no vibrancy and I couldn't find any way to remove the dullness. After a few days, I returned it and bought a Samsung.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings We hope you allow us to provide for your needs in the future. If you need assistance, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
The picture is not as clear or bright.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was getting a real bargain until plugged it in and saw the picture. I bought this product to replace a seven year old set that had died. The picture is not as clear and some colors are just not there at all.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
Disappointing on more than one aspect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry to say that as excited as I was to purchase online and pick up this LG flatscreen I was disappointed with the clunky design of the unit. Usually LG doesn’t disappoint, this time it did. I’ll be returning this ASAP.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear you are not satisfied with the television you purchased. Please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ
Audio keeps going out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The audio keeps going out on the TV. Its easy to get it working again by unplugging and pressing the power button on the remote for 15 seconds. But shouldn't have to do something like this on a brand new TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is not what we expect from our products! I can only image how frustrating it is to have to continue to unplug your television to reset it. So that we can get this resolved for you, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to assist you further. ^EJ
Great for a kids 7 and under
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The overall picture is pretty dark. I had to adjust the picture as bright as I could. And my HDMI port 2 does not work. I’m actually returning the TV today
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is extremely important to us. It is terrible to hear that you are not satisfied with your television overall due to the picture quality. I can understand how upsetting this may be and I would love to assist. If you will, click the link pasted below for television troubleshooting steps https://www.lg.com/us/support/product-help/CT10000018-20150350133130-menu-settings or feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Alexa compatble?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll start by saying I KNOW this is a sign of the times. But all of a sudden it became of utmost importance that I be able to say “Alexa, turn off TV” or “Alexa, turn off TV” and NOT have to engage any device. The UK 4K LG ‘seemed’ to offer compatibility but for the life of me, and all the tweaks to the LG SmartThings app that I did, it just never worked. For that matter, neither did the Sony. In the end, I went with a Samsung QLED TV, 50in I believe. Nowwww...if I could only change the channels using voice control with thru Alexa. Hhmmm. Promises, promises....
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to see you were unhappy with your TV and had issues connecting the unit to your Alexa device. For assistance connecting your TV to your Google Assistant please refer to the following help article: https://www.lg.com/us/support/product-help/CT10000018-20150783600366-initial-setup If this doesn't resolve the issue you are experiencing, our support team would be happy to help. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP
returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased this online , and when i received it the television had pixel issues causing a shadow when it must have exploded. Returned this set and purchased the 50 inch, same series and that television seems to be fine.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Debbie, thank you for your feedback it is very important to us. It is terrible to hear that your television had pixel issues causing a shadow on the screen resulting in returning it. I can understand how frustrating this may be for you. If there is anything we can do to assist you feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Poor construction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screws for the TV stand legs are too short and it is unstable. The TV fell off the stand two hours after I opened the box and the screen shattered. I tried to return it and argue that the TV wasn't made well, but I was told it was my fault for not following the set up instructions and Best Buy wouldn't accept the return. A total waste of money! I had to buy another TV, but got a Samsung instead and am much happier.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate your feedback! If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ
Terrible TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t let this price fool you. As soon as we got home and plugged it in the screen went out. I bought 2 of these on Black Friday. The one that did work as terrible picture quality.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is definitely not what we expect from our products. I can image how frustrating it is to purchase two televisions and one not work and the other have a bad picture. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ
Quit working right after warranty was up!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv in December of 2018. The picture quality has never been great but we decided to keep it anyway. It’s complicated to use compared to our Samsung and Vizio tv’s in our other rooms. I only has a year warranty. We turned it on today and now it won’t do anything. It only shows a white screen. It won’t go to settings or change the source or anything. It’s junk now. Save your money don’t buy this LG tv!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV. We would love the opportunity to turn this experience into a positive one. Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
- Cons mentioned:Internet connectivity
awful
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had it 2 years. Want connect to the internet. Have had this issue for months.
No, I would not recommend this to a friend Really bad TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had nothing but trouble with this television and will never buy an LG television again. It’s been so bad that even past the warranty they are allowing a service technicians to come out with no charge. Praying this time they just replace it or give me some type of credit to get another television. Main issue has been WIFI connection so basically the TV DOESNT WORK!
No, I would not recommend this to a friendTV was damaged upon opening the box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The store manager said he had never seen anything like it. The TV appeared to have blown up from the inside; it was discovered when opening the box. No other TV sets of the same model were available to swap out nor were any available to order. I will never buy a similar TV again from the company.
No, I would not recommend this to a friendReturned because I needed a headphone output jack.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad. I needed a TV with a headphone output jack so I ended up returning.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I am glad to hear that you were able to get a television that meets your needs. If we can do anything to assist , please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
It arrived with the screen shattered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy LG products. This one was ordered online and shipped directly. I received it a month ago for installation in a new bedroom. Unpacking today it was discovered that the screen was shattered. Will attempt to return it to the store but outside the 15 day return window. Wish me luck.
No, I would not recommend this to a friendNever buy LG
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi stopped working and color looks correct. I have reset and changed every setting but the screen is either too dark or too much contrast. The wifi was the worst. Without it LG has no way to update the firmware or run diagnostic tests. All they want is for you to take it back to retailer.
No, I would not recommend this to a friendWifi stopped working
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi stopped working after the first year. Just outside of warranty.
No, I would not recommend this to a friendDefective Sound bar outlet
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was probably defected when I purchased it. I worked well for about a little over one year, until I attempted to use the sound bar outlet. I paid for a home visit, only to be told that I had a defected module, which I must pay to have repaired. By this time I was barely out of factory warranty.
No, I would not recommend this to a friend