Customer Ratings & Reviews
- Model:
- 43UK6090PUA
- SKU:
- 6290168
Rating by feature
- Picture Quality
Rating 3.9 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.0 out of 5 stars
Customers are saying
Customers appreciate the 43" Class - LED - UK6090 Series - 2160p - Smart - 4K UHD TV with HDR for its excellent picture quality, easy setup, and affordable price. Many customers find the picture quality to be great, especially for the price point. They also appreciate the ease of setting up the TV. However, some customers have expressed concerns about the remote control, apps, screen issues, smart features, and stand.
This summary was generated by AI based on customer reviews.
Fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is poor. Hard to adjust colors and tint
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. I would be more than happy to assist you with adjusting the picture on your TV and I can understand the frustration. If you would, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Better TVs our there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even with the low price, this TV wasn’t worth the money. Picture was unimpressive.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.returned the set before even opening up the box found a better tv and a better price
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you were not able to enjoy the LG television. I am glad that you got a deal for your television experience. If we can do anything to assist you, please contact us by phone at 1-800-243-0000. You can also reach us online on Facebook at https://www.facebook.com/LGUSSupport or on Twitter @LGUSSupport . We will need to gather some more information to better help you. We look forward to hearing from you. ^BH
Total waste of money!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved everything about this TV, until RIGHT AFTER the 1 year warranty ended, the wifi chip went out so now I can no longer use the internet's wifi to watch Netflix, Prime, ect...the number 1 main reason I bought this tv. What a waste of $295! Totally disappointed in LG & BestBuy. Buyer Beware!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to see that you've run into this! Please head to All Settings > General > and make sure that Quick Start+ is set to Off, then restart the TV and try to reconnect to your wireless network. If you need further assistance, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter DM: @LGUS
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Broken Screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen came broken. Hopefully you all will exchange it for the same TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Frank, thank you for your review it is extremely important to us. I hate to hear that your Television was delivered with a broken screen. I can understand how frustrating this situation must be for you and I would love to help out. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Office use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far a good choice. A great brand. I have enjoyed many in the past
I would recommend this to a friendBrand response from LGAnswers
Posted .I am glad to hear that this television is working out for you so far. If we can do anything to assist , please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
WIFi connection issue
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got WIFI connection issue with in 6 months and LG had replaced mother board to fix issue.it worked for two months and got the same problem again.I don't remmond this product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are having trouble keeping your TV connected via WiFi. You can troubleshoot issues with wireless connectivity from the following help article: https://www.lg.com/us/support/product-help/CT10000018-1426626051711-network-connection-issues If this doesn't resolve the issue you are experiencing, our support team would be happy to help. Please contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv only worked for 2yrs. and 4 months. The picture went out and then the sound. I'm pretty disgusted that the products that we have to buy these days are so sub-standard. I wouldn't recommend this tv to anyone.
No, I would not recommend this to a friendPoor connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not connectivity. Had to return to BB for a different brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is very important to us. I hate to hear that you had to return the television due to it not connecting to the internet. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Worst TV I ever purchased
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never have I been so dissatisfied with a purchase but sometimes you get what you paid for...Terrible picture quality encased in a cheap, flimsy frame. Broke within a month of purchase. Complete waste of $$.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com
We got a lemon!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having our tv for 21 days a blacked out strip approximately 4 inches wide and the full length of the screen appeared...still waiting to get this repaired through LG...
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I am sorry to hear you experienced these issues with the television you purchased. This is certainly not what we expect from our products or our customer service. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ
Bad HDMI Ports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed new TV for one room due to lightening strike. Never had LG before but decided to try. Comcast tech determined that 2 of the 3 HDMI ports WERE BAD working (when everything else had been tried - new cables etc). Took it back to Best Buy and got a Samsung.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG TV. I am sorry to hear that it had an issue with its HDMI ports and that you had to return it.
Your feedback is very important to us and your concerns will be shared with our product team.
If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Poor picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I worked on the picture for four days then took it back to the store. This T.V. was not worth any price.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that the picture quality was not up to your standards.I appreciate your feedback. If we can assist you, please feel free to reach out to us via phone at 1-800-243-0000 or online with our Facebook page https://www.facebook.com/LGUSSupport or Twitter feed @LGUSSupport. I look forward to hearing from you. Thank you! ^BH
Bad buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For several months I tried to figure out what I was doing wrong, even changed internet providers.... This tv would not pick up the wifi 15 feet from it. Had to buy a fire stick. Not worth it.
No, I would not recommend this to a friendMissing parts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv came with no legs, no power cord and no remote. Who knows how the tv operated? Poor service by bestbuy.com.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi! I hate to hear you have had these issues with the television you purchased. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ
Quality of the screen is not good.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durability of the screen is too weak. A little hit from my one year old daughter was enough to break the screen. I expect a little bit mire durable product for this price tag.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Based on the issues you are describing, it sounds like you may need a technician to check it out. This may be done through our website: http://www.lg.com/us/support/repair-service/schedule-repair-us
or for a list of service centers in your area: https://www.lg.com/us/support/repair-service/find-repair-provider
Bad tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but problems. Had 3 different problems Tv finally broke after 21 months. Would never buy another LG product. Company does not stand by their products.
No, I would not recommend this to a friendWay smaller than 43 inches.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed the actual size was 39 inches. Diagonally it was 42.5 inches. I returned item. It was an "open box" deal in which Best Buy had several that had been returned.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are unhappy with the way TV's are measured. Your feedback is very important to us and the measuring concerns will be shared with our product team.
If you decide to give LG TV's another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat or Email: www.lg.com/us/support/chat-and-email-information
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
terrible , after 7 months no wifi
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 7 months it wouldnt pick up wi fi, hads to go on you tube and follow directions of opening up the back and working on mother board plugs, etc....
No, I would not recommend this to a friendVery bad
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV at best buy and after 2 months of having it started to give a problem with the wifi that connects and disconnects
No, I would not recommend this to a friend