Customer Ratings & Reviews
- Model:
- 43UA7000PUB
- SKU:
- 10926566
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
to a friend
Good Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had this brand before, its works really well. Good price
I would recommend this to a friendTv best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good tv lg have all apps y the prices y the best
I would recommend this to a friendNice Bedroom TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since we are not teenagers, learning the functionality required a small effort
I would recommend this to a friendLG tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dissappointed that i cant seam to watch my old programs. Im not us e to a smart tv. Not sure if its operator error or layout of the tv otherwise great.
I would recommend this to a friendUnsatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I find both the color and the sound to be very average and not up to my expectations. I would not repurchase this tv.
No, I would not recommend this to a friendTV review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it because of the price not a great picture
No, I would not recommend this to a friendOver the top and underwhelming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to add a Roku device to get the flexibility that I wanted. It's technology is beyond my needs.
No, I would not recommend this to a friendYour company is terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that if I signed up for your credit card, I would receive $200 off my purchase price. However, this amount was not deducted off my Best Buy credit card statement. I called. Then I was told that I was personally required to go online and claim the discount and that it had to have been done within 20 days of the purchase. As I was beyond 20 days, the $200 off would have to be applied to a future purchase. Basically, I view this as a scam. I have canceled my credit card and will no longer purchase any electronics from your company. Between sending 2 separate install companies (1 at the beginning of the day and 1 at the very end of the day) to install the 2 TV’s purchased and the credit card scam, I am done with Best Buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us regarding your LG TV (43UA7000PUB) model. We understand the importance of smooth promotions and installations. If you haven't already, please contact Best Buy customer service at 888-237-8289 for assistance with your concerns.
While Best Buy handles the credit card promotion and installation, we want your LG TV to perform well. To ensure this, check if your firmware is updated by going to Settings > All Settings > Support > Software Update. Keeping your software current enhances video quality, app compatibility, and reliability. For more guidance, visit https://www.lg.com/us/support/product/lg-43UA7000PUB.AUS. For further assistance, email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Disappointed with LG quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best TV I’ve had. Quite disappointed in having to constantly scan channels. I am not satisfied with this television
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Angie. Thank you for taking a moment to share your experience with the LG TV (43UA7000PUB) model. We understand the importance of having your TV tuned and holding channels reliably.
One helpful step you can try is checking that Auto Tuning and Channel Update are enabled in the Live TV settings. This allows the TV to maintain channel information without requiring frequent manual scans. Ensuring the antenna or cable connection is firmly secured can help stabilize signal detection. Check for and install any available software updates from LG's support site to fix known bugs. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-manually-update-software--20154165668198. We want to make sure you’re fully supported moving forward. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can take a closer look and assist you directly. ^Juvy
QUALITY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS WAS JUST A TAD BELOW THE MINIMUM QUALITY THAT I EXPECTED
No, I would not recommend this to a friendIts a windows 7 computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most of time bugging. Sometimes freeze up between watching something. Picture quality is great. It just act or gonna feel you like a windows 7 computer more than a TV!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We understand the importance of your LG TV (43UA7000PUB) model delivering smooth performance along with great picture quality.
One helpful step you can try is performing a software update to ensure your TV is running the latest firmware. Go to Settings → All Settings → Support → Software Update → Check for Updates. Keeping the TV updated often resolves freezing or lagging issues. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. If you need further assistance with your TV, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can help guide you. ^Juvy
Bad WiFi connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture for the price but the apps won’t stay connected through WiFi.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Kevin. Thank you for reaching out. We understand the importance of keeping your LG TV (43UA7000PUB) model connected so you can enjoy your apps without interruption.
To help stabilize the connection, try performing a network reset on the TV. Go to Settings → Network → Wi‑Fi Connection → Advanced Wi‑Fi Settings → Edit → Forget Network, then reconnect by entering your Wi‑Fi password again. This refreshes the connection and often improves app stability. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. If you’d like us to take a closer look, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Never worked!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kept losing WiFi connection! Had to return to Best Buy a few days after. It’s a shame because we have 2 other LG TVs, and they work great.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Cody. Thank you so much for sharing your experience. We’re glad to hear that your other LG TVs have been working well, and we truly appreciate your continued support.
For this model, an intermittent WiFi connection can sometimes be resolved by checking a few key settings. If you encounter this issue again, we recommend updating your TV’s software by navigating to Settings > All Settings > Support > Software Update. Also, switching your router’s frequency band from 5GHz to 2.4GHz may improve stability, especially if the TV is farther from the router. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. If you’d like further assistance, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy
Not recommending
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having this TV for a few weeks and disposing the box it stopped allowing the WIFI to work with my router. All my other electronic devices had no problems just this TV. I would not recommend.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Snorna. Thank you for reaching out. We understand the importance of having your LG TV (43UA7000PUB) model stay connected to Wi‑Fi reliably, and we appreciate you sharing what happened after just a few weeks of use.
One helpful step you can try is performing a network reset directly on the TV. You can do this by going to Settings → General → System → Reset to Initial Settings. This refreshes the TV’s network drivers and often restores Wi‑Fi compatibility when other devices on the same router are working normally. More guidance here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. We’d be glad to take a closer look at this for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you directly. ^Juvy
Broken upon arrival
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas gift. Set it up and it doesn't work - screen is a mishmash of swirls and vertical lines. Very disappointing.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Thomas. Thank you for reaching out about your LG TV (43UA7000PUB) model. We understand the importance of giving a gift that works right out of the box. Please check the HDMI or input connections for looseness, then power off and unplug the TV for 60 seconds before turning it back on. This may reset the panel and resolve connection issues. If the screen pattern persists, it likely indicates a panel issue requiring further support. You can also contact Best Buy customer service at 888-237-8289 for assistance. More guidance here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-vertical-lines-or-stains-on-an-oled-tv-screen--20153130731463. For additional help, email us at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy
Awful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review...................................................
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Peter. Thank you for reaching out. We understand the importance of having your LG TV (43UA7000PUB) model perform the way you expect. One helpful step you can try is performing a power reset by unplugging the TV for about 60 seconds and plugging it back in. This can help clear temporary software or display issues that may affect performance. You can also review the model’s support page here for additional guidance: https://www.lg.com/us/support/product/lg-43UA7000PUB.AUS. We’d be glad to take a closer look at what’s going on with your unit. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you directly. ^Juvy
TV 43"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with this item. a big let down with the pic
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Patricia. Thank you for sharing your feedback with us. We understand how important it is for your LG TV (43UA7000PUB) model to deliver the picture quality you expect. One helpful step you can try is adjusting the Picture Mode settings—switching to Cinema or Game Optimizer can enhance color and clarity depending on what you’re watching. You can also fine‑tune brightness, contrast, and sharpness in the settings menu for a more customized viewing experience. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034. If you need further assistance with your unit, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can support you directly. ^Juvy