Customer Ratings & Reviews
- Model:
- 43UA7000PUB
- SKU:
- 10926566
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 43” Class UA7000 Series LED AI 4K UHD Smart webOS TV (2025) for its awesome picture quality, ease of setup, and perfect size. Some customers have noted the TV is lighter than previous models and appreciate the user interface. However, a few customers have experienced connectivity issues, found the button layout confusing, and reported difficulties using the remote control.
This summary was generated by AI based on customer reviews.
Good stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality. Hook up took less than 10 minutes. Sound was good.
I would recommend this to a friendreplaced same
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we needed a inexpensive tv to replace the broken one
I would recommend this to a friendWorth the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the brightness and all the apps. Great chioce.
I would recommend this to a friendNice Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent TV for the price. Good tv for a bedroom set.
I would recommend this to a friendGREAT DEAL
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal low price good quality. Recommended to purchase.
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with quality of picture and ease of set up and use.
I would recommend this to a friendGreat television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty Awesome tv and the features are pretty cool
I would recommend this to a friendNice Bedroom TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since we are not teenagers, learning the functionality required a small effort
I would recommend this to a friendGood Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had this brand before, its works really well. Good price
I would recommend this to a friend- Pros mentioned:Picture quality
Its a windows 7 computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most of time bugging. Sometimes freeze up between watching something. Picture quality is great. It just act or gonna feel you like a windows 7 computer more than a TV!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We understand the importance of your LG TV (43UA7000PUB) model delivering smooth performance along with great picture quality.
One helpful step you can try is performing a software update to ensure your TV is running the latest firmware. Go to Settings → All Settings → Support → Software Update → Check for Updates. Keeping the TV updated often resolves freezing or lagging issues. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. If you need further assistance with your TV, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can help guide you. ^Juvy
Tv best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good tv lg have all apps y the prices y the best
I would recommend this to a friend- Pros mentioned:Picture quality
Bad WiFi connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture for the price but the apps won’t stay connected through WiFi.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Kevin. Thank you for reaching out. We understand the importance of keeping your LG TV (43UA7000PUB) model connected so you can enjoy your apps without interruption.
To help stabilize the connection, try performing a network reset on the TV. Go to Settings → Network → Wi‑Fi Connection → Advanced Wi‑Fi Settings → Edit → Forget Network, then reconnect by entering your Wi‑Fi password again. This refreshes the connection and often improves app stability. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. If you’d like us to take a closer look, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
iOS, computer freezes up
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound will completely go out, the picture will freeze, the TV has to be reset constantly. This is a brand new TV and not refurbished. It has many computer glitches.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tracy. Thank you for sharing the details regarding your LG TV (43UA7000PUB) model. We understand the importance of having a seamless entertainment experience with a clear picture and consistent audio performance. To help with the sound cutting out, picture freezing, and frequent resets, (1) we recommend checking for any available software updates. You can do this by navigating to Settings > All Settings > Support > Software Update. Keeping the firmware up to date often resolves internal processing issues and improves system stability. (2) Additionally, performing a "Power Cycle" by unplugging the TV from the wall for 60 seconds before plugging it back in can help clear temporary system errors. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-intermittent-sound-issues-on-an-lg-tv--20153130415089 and https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-intermittent-picture-or-freezing--20154720316832. We’d be glad to take a closer look at what’s happening with your unit. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you directly and explore the best next steps. ^Juvy
- Cons mentioned:Connectivity
Not recommending
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having this TV for a few weeks and disposing the box it stopped allowing the WIFI to work with my router. All my other electronic devices had no problems just this TV. I would not recommend.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Snorna. Thank you for reaching out. We understand the importance of having your LG TV (43UA7000PUB) model stay connected to Wi‑Fi reliably, and we appreciate you sharing what happened after just a few weeks of use.
One helpful step you can try is performing a network reset directly on the TV. You can do this by going to Settings → General → System → Reset to Initial Settings. This refreshes the TV’s network drivers and often restores Wi‑Fi compatibility when other devices on the same router are working normally. More guidance here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. We’d be glad to take a closer look at this for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you directly. ^Juvy
LG tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dissappointed that i cant seam to watch my old programs. Im not us e to a smart tv. Not sure if its operator error or layout of the tv otherwise great.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding navigating the smart features and accessing your programs on the LG - 43 Class UA7000 Series LED AI 4K UHD Smart webOS TV (2025). To help you find your preferred content, we recommend using the "Input" button on your remote to select the correct source for your older devices, or you can use the "Auto Tuning" feature in the Settings menu to scan for available antenna or cable channels.
https://www.bestbuy.com/product/lg-43-class-ua7000-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZW5KG
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Damaged and Best Buy denied return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was damaged and you could tell in the box it was from shipping with the strap on a pallet. Best Buy refused to replace the TV or refund even after the website stated, I was still in my window to return the item. I’m not upset about the tv itself, but more so Best Buy and their customer service and their return policy.
No, I would not recommend this to a friendUnsatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I find both the color and the sound to be very average and not up to my expectations. I would not repurchase this tv.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand that the LG 43 Class UA7000 Series LED AI 4K UHD Smart webOS TV (2025) didn't meet your expectations regarding the color and sound quality. We understand your inquiry about the overall performance of the unit. Your feedback is important, and we'd like to assist you further.
https://www.bestbuy.com/product/lg-43-class-ua7000-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZW5KG
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Over the top and underwhelming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to add a Roku device to get the flexibility that I wanted. It's technology is beyond my needs.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the navigation of your LG 43 Class UA7000 Series LED AI 4K UHD Smart webOS TV. We understand that the interface didn't meet your expectations for simplicity. To make things easier, we recommend using the "Edit App List" feature on the home screen to hide apps you don't use and prioritize your favorites.
https://www.bestbuy.com/product/lg-43-class-ua7000-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZW5KG
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
ȚV from best buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this. It the worse ever. TV very slow and hangs when you open app. This is really useless. I did not know that I only have 14 day to return, I always know that it’s at least 30 day, so I will try my luck at the store and see if they will give me credit or swap the TV. I never had any problem with Best Buy, this is the first time.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out, and we understand the importance of having your LG TV (43UA7000PUB) model perform smoothly. To help improve the performance of your unit, we recommend clearing the cache of the applications that are hanging. You can typically do this by navigating to the App Settings or by performing a Memory Optimizer check found in the TV's OLED Care or Device Self-Care menu. This helps free up system resources and can resolve slowness. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-fix-apps-that-keep-freezing-crashing-or-wont-load--20154996607566. If you’d like us to take a closer look, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
TV doesn’t respond to the remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the very beginning, after pairing the remote and setting up everything when I hit the volume button, it will go all the way up, and when I hit the volume down button, the volume will go all the way down. The same thing happens with the homepage. It either goes all the way up, or all the way down. It started working correctly for a while and then it starts doing it all over again I will never buy another LG TV
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for taking the time to share your experience with the LG 43" UA7000 Series 4K UHD Smart TV. We understand how important it is for your remote and TV controls to respond smoothly, and we appreciate you letting us know what you’ve been experiencing.
Issues like the volume or navigation jumping to the top or bottom can sometimes happen if a remote button is sticking, if the remote needs to be reset and re‑paired, or if the TV needs a quick power cycle. Removing the batteries from the remote for a moment and unplugging the TV for about 60 seconds can often help restore normal operation.
You can also revisit the product page here:
https://www.bestbuy.com/product/lg-43-class-ua7000-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZW5KG
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich