Customer Ratings & Reviews
- Model:
- 43UN7000PUB
- SKU:
- 6417302
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the 43" Class UN7000 Series LED 4K UHD Smart webOS TV's great picture quality, easy setup, and affordable price. Many customers rave about the TV's picture quality and sound, while others appreciate how easy it is to set up. The TV's size is also a positive factor for many, as it is seen as a good fit for smaller spaces. However, some customers have expressed dissatisfaction with the remote control and the limited selection of apps available on the TV.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Horrible!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a horrible TV. The remote is hard to use, the screen is blurry. I cant bekive i paid this much for a tv that i can barely stand watching nevermind having to look down at the tiny buttons every time you want to use the remote.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Terrible Wi-Fi and TV quit working completely now
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV took forever to connect to the Wi-Fi, as in 10 minutes every time! Didn’t matter how close to the router it was, it just wouldn't connect. Then, just over a year after we bought it, it has stopped working altogether. Won't even turn on. Such a waste of money.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Poor Picture Quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is fuzzy at times. Not crisp and clear. My 27 yr. old Panasonic box style TV has a better picture! I would not buy LG ever again. There was little choice at the Best Buy in Bowling Green, KY. Very few TV's on display and the clerk was not much help answering questions.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Do not buy. Go to Samsung or any other brand
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv ever. My older (and cheaper) tv worked better and lasted longer. Hasn’t even been a year since I’ve owned it and it stopped working out of no where (black screen). I scheduled a repair because it was still under warranty and it’s been one month and I STILL don’t have a working tv, they took my tv because they needed to order a part for it and I still have no updates on when I will have it back. Every time I call they can never give me an estimated time, they say they will call back and never do. I never take the time to write a bad review but since it’s my day off and I STILL HAVE NO TV. I have the time today. Spend your money on Samsung instead because LG is the worst.
No, I would not recommend this to a friendIT WAS A GIFT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't say much it was a gift and my daughter says it's ok so far.
I would recommend this to a friendGift Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift . I cannot comment on this item. I do not have it.
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to adjust picture color, tint, contrast etc.
No, I would not recommend this to a friend✅
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture isn’t as clear as I would like it to be. Not sure why.
No, I would not recommend this to a frienddisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have all of the options the agent said it had.
No, I would not recommend this to a friend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to give 3 stars due to the color adjustment.
No, I would not recommend this to a friendDecent picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not a top of line tv but it has a decent picture.
No, I would not recommend this to a friendColor clarrity Lacking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lacks clarity of different colors. Disappointing.
No, I would not recommend this to a friendBeware - Returned Immediately
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned immediately when I discovered (nowhere was it mentioned by Best Buy or LG) that this TV is not compatible with all apps such as HBOMax! Don't think that a Roku stick will help you because it doesn't.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that the product did not meet your needs/expectations.We are continuously working to improve the quality of our products. We apologize for any inconvenience.^Venette
Issues with power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it won’t turn on, we have to unplug it then plug it back in to get it to turn on. Other than this so far everything else has been fine. Would probably return it, but don’t have a way to right now.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Damaged Goods.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good but was damaged when we received delivery.
No, I would not recommend this to a friendExcellent price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Built quality good picture not soo great expected more.
I would recommend this to a friendFair enough for a temporary use in a small room
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and plenty of inputs/outputs. Unfortunately I ran into a problem with the power supply such that after about a year I was unable to turn on the tv. Stands were also difficult to install without it being wobbly.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Bluetooth
Waste of money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv sucks and setting up was hard. The tv says it’s connected to internet but continues to tell me there’s no signal when I turn an app on. Very disappointed with LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Not worth the money if you know about TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad TV Bad pixel Bad everything. If you just want a flat screen tv then this could be yours but if you know a little bit about TVs and new technology don't even bother. I returned it next day for a Samsung, same specific and it was the best.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Not user friendly!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV in order to "cut the cable". The Smart TV remote/features were very hard to navigate. Even my "techy" daughter did not like it. I returned it and purchased a 43 inch TCL and am very happy with it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
