Customer Ratings & Reviews
- Model:
- 43UN7000PUB
- SKU:
- 6417302
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the 43" Class UN7000 Series LED 4K UHD Smart webOS TV's great picture quality, easy setup, and affordable price. Many customers rave about the TV's picture quality and sound, while others appreciate how easy it is to set up. The TV's size is also a positive factor for many, as it is seen as a good fit for smaller spaces. However, some customers have expressed dissatisfaction with the remote control and the limited selection of apps available on the TV.
This summary was generated by AI based on customer reviews.
LG Let Us Down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size and weight are as expected. We have a DVD player, one of the reasons we chose LG, was so they could "talk" and the remotes would control easy other but no. The coloring and brightness is VERY disappointing. There are 8 auto settings all make everyone look like they have black eyes. Manually adjusted, they are all washed out and colorless. The sound at full 100 is barely loud enough to be heard over the fan white noise.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Worst television ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this television. It has the worst picture I have ever seen. The settings do very little to adjust the picture. I previously had a Samsung UHD 4K so I may be accustomed to a good television but I also have 3 small LED smart televisions which are far superior to this thing. I feel like I was totally ripped off and I would return the television but I threw out all the original packaging.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Don't buy!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this tv. I bought this tv, and had problems. The instructions , which you can barely read and understand. I, what ever you do, do not get Spectrum TV with this tv. It really sucks.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Sound keeps changing from ARC to internal speakers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound setting keeps changing from ARC to internal speakers. Absolutely annoying and time consuming to change back to ARC. Fix this problem, and it would bump to a 4 star review.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working properly.Please try to reset the tv by going to All Settings>General>Reset to Initial Settings.If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Great Image for a About 2 Minutes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had a great picture for about 5 minutes, then the picture failed. Had to unmount it and return it for a more expensive Samsung. So far so good. Easy to exchange at Best Buy - support was very good.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Bad color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this LG tv because I have loved my other tv. However after getting it home and setting it up, the color was way off. I compared the settings on both LGs to ensure the settings were the same, which they were. I could not get the color to look normal and not have an odd pinkish tint to it. I returned it and went with a Samsung. Much better results than the LG. The LG I bought might’ve just been a bad apple though.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Slow & sluggish
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going to exchange this out for Samsung TV. LG is very slow. It’s not my wifi because another older TV different brand is working in my house much better than this new LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Do not buy CHEAP LG TVs!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk, but the sales clerk told me it was junk cheap, and there was a stack of them returned. I took my chance bought it 12/15/20 and it crapped out on 2/16/21..lol..wasted my $250, too late for a return. Sales clerk warned me to AVOID LG cheap products! I am going back to Samsung. Ugh.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Picture quality
Bedroom TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this TV for the bedroom. It was easy to set up and just the right size. Picture and sound quality were perfect.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
It's Not just about technology
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the technology is here for this TV the quality of the screen itself is below par. I feel like I am looking at the programs through a layer of gauze.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
TV gets stuck on startup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, 3 weeks ago, I would have given this 5 stars. Now I am about ready to toss it in the garbage. The TV has been stuck on the start up logo for weeks. There are thousands of people complaining about this issue online. I have tried everything the LG website says to do including trying to install new firmware. Support seems to be impossible to get in touch with so I have no idea what to do now. If you buy one, good luck.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
tv legs missing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tv came with no legs BB said call LG for the legs Jan.5 2021 thru Jan.22 2021 still no legs. My Grandson is unhappy I talk to LG three time
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry for any difficulty you have had in attempting to get this product. We do diligently work whenever possible to make accessories available for consumer purchase from authorized dealers and retailers. We apologize for any inconvenience this has caused. Thank you. ^Venette
Not a 4K UHD TV! Really a 1080p TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beware!! This is Not a true 4K, UHD TV. It is really a 1080p (HDCP 1.4) TV. I could not get my cable or my Roku Stream Bar to recognize this TV as 4K. When I forced the TV into 4K the whole screen went green. This is an old technology TV that LG is trying to pass off at current technology. Don't waste your money or time with this TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG has lost it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned 4 LG tv's over the past 20 yrs and i've got to say they have gown downhill bigtime, this is total crap! Pic goes blurry, color is WEAK, there is no balance between bright and dark you can pick way to bright or to dark so after spending hours messing with the settings i give up and going back to Sony or Vizo witch i own both of in other rooms and never had problems with those brands.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Trust your own judgement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t preform as expected. They Did not have one like this one set up so I couldn’t see it perform but I liked another one and was told that this one for less money the picture was equal well the picture is nowhere close to it and I replaced a TV with the same quality of the picture and the TV was much less in cost.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
bad tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.colors looks really bad compared to my last tv. certain shows and movies are unwatchable.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Crummy TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After only a period of one to two weeks time we lost the picture. After quite a few useless phone calls to LG’s customer service department, they finally consented to have our TV picked up and brought to an out-of-state repair shop. That was close to a week ago and we still have no idea when, if ever, we’ll ever see the TV again. Will NEVER consider buying another LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
poor quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this brand new TV on February/2021 for my bedroom, in August/2021 the TV damaged for no reason and needed a huge procedure by LG technician, He took it to work Shope replacing everything pretty much, I requested a refund from LG as I was not happy and they rejected and decided to fix the TV only. Overall, it’s NOT recommended. Thanks
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Don't know quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I chose delivery and the tv came early which was great but it came in with a cracked screen and I bought the TV wanting to mount it on my wall but no one had told me it wasn't mountable. Its mounted at the store so I assumed I would be able to mount it but it only has a stand option.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing that your TV arrived damaged. Thanks for bringing this to our attention. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. Please follow up with BestBuy to have this resolved. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Bad start
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived dead on arrival had to return and then couldn’t get same model had to get a different brand
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
