Customer Ratings & Reviews
- Model:
- 43UQ7590PUB
- SKU:
- 6501937
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers value the picture quality and ease of use of the 43” Class UQ75 Series LED 4K UHD Smart webOS TV (2022). Many also appreciate the price and the TV's lightweight design. However, some customers express dissatisfaction with the remote control and report issues with the volume and operating system's responsiveness. Improvements to these areas could enhance the overall user experience.
This summary was generated by AI based on customer reviews.
Maybe not.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is slow to turn on and I am having issues with the LG channels.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Poor processing tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow processing and glitchy. Does not respond to remote very well. Does not play over the air tv often and takes forever to load anything from apps to antenna tv. Poor sound quality. Very disappointed in the purchase.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Few apps available
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in the low volume of apps available in this ‘smart’ tv. No ESPN etc
No, I would not recommend this to a friendRipped off. Will never shop there again.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an LG tv at their Williamsburg, VA store. After 20 days the HDMI1 stopped showing content. I called the cable company, who came to the house. Their connections were fine. They said there's a fault in the television itself. When I went back to Best Buy, they said the warranty only lasts 15 days, and I had the TV for 21 days, so there is nothing they can do. I said any honest supplier has at least a 30 day warranty. They don't. They recommended I get another tv. :-( I walked out, never will come back to Best Buy
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello CharlesS! We want you to know that we continuously work to improve the quality of our products. Your feedback for your LG - 43” Class UQ75 Series LED 4K UHD Smart webOS TV is especially important to us, and your concerns will not go unnoticed and shared with our team. We would love for you to direct or private message LG Social Support team via Facebook or Twitter, using the handle @LGUSSupport, and provide the model and serial numbers of your unit in your first message, and we will certainly further investigate your issue. We do apologize for any inconvenience this has caused you. ~Rita
Also, here is the TV Manufacturer’s Limited Warranty Summary:
Period of Coverage
Labor : 1 Year (Internal/functional parts only)
Parts : 1 Year (Internal/functional parts only)
Fair but over priced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry not impress with picture sharpness for a 4k TV
No, I would not recommend this to a friendLG difficulties
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To get to the sleep timer is absolutely ridiculous!
No, I would not recommend this to a friendLg 43" t.v
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Legs for t.v are trash have to mount t.v not happy
No, I would not recommend this to a friendTV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great, but screen got slightly bumped and color runs in that area now.
I would recommend this to a friendInteresting experience.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I are deaf. We wanted a new TV to replace our old one. We did look at the TV and it was really impressive. BUT we need to take a look at the captioning. Most TV have different style of captioning. The salespeople told us they could not turn on the captioning for a serious reason. We did not buy their explanation. So we need has to go to several stores to see the captioning. We found one store and they showed us the captioning. We like it! BUT the store was more expensive. We ordered online and came to pick it up.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for raising your concern. I'm so glad you're excited about your new TV! I'm also happy to hear that you found a store that could show you the captioning option, which is crucial for you and your wife.
As an LG representative, I want to acknowledge the frustration and inconvenience you experienced while trying to find a TV with captioning that met your needs. It's unacceptable that you had to visit multiple stores and deal with unhelpful salespeople before finding one that could accommodate your needs.
I'm glad to hear that you found a store that could show you the captioning option, and I'm thrilled that you liked it! It's great that you were able to find a TV that meets your needs.
However, I'm also sorry to hear that you had to pay a higher price for the TV. As an LG representative, I want to assure you that we value our customers' business and want to ensure that they have a positive experience with our products. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Customer review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work, never would connect to Wi-Fi or link up and don’t waste your time trying to get help from bestbuy, you’ll spend countless times calling and being on hold till you either give up or they’ll not offer any tech support to resolve your issues. But they’ll sell you, take your money and swear “it’ll hook right up” “it’s so easy, just plug it in”. Lol I have had so many issues with things like this tv, and after 3 or 4 weeks! Still no credit back when you try and return their purchase.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, MichaelD. Thank you for bringing this to our attention. We apologize for the difficulties you have encountered with your LG - 43” Class UQ75 Series LED 4K UHD Smart webOS TV (43UQ7590PUB) model and the lack of support from Best Buy. We understand your frustration with the Wi-Fi connectivity and linking issues.
To troubleshoot the Wi-Fi connection, we recommend ensuring that your TV is within range of a stable Wi-Fi signal and double-checking the network settings on your TV. For additional troubleshooting please visit this link: https://www.lg.com/us/support/help-library/troubleshooting-your-internet-connection-tv-CT10000018-1426626051711.
If the issue persists, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you. ^Juvy
Muttled Picture
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Muttled picture isn't very bright, even on the vivid setting. I replaced a Panasonic plasma that I bought in 2006. This isnt anywhere near the quality. The sound is ok, not as rich of a tone as the previous tv but not bad. This is my first LED tv so I wasnt sure what to expect.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
LG TV SCREEN CRACKED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t been able to use the tv because it came with no cords, & no remote. It is also cracked either from Best Buy, their warehouse, or the delivery company. It’s cracked from the very top of the screen comes down makes like a u and goes back up to the top of the screen. Since it was a Christmas gift for my daughter and I bought ahead of time Best Buy won’t honor there is warranty. They want me to go through LG which is BS! They should come get it and bring me one that’s not broke and has everything that goes to the tv. 1st horrible thing experience with Best Buy
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jackie. Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration you have faced with your LG Smart TV (43UQ7590PUB) model. We understand how important it is to have a fully functional and undamaged product, especially when it was intended as a Christmas gift for your daughter. We understand that you would like a resolution that is convenient for you, and we apologize for any inconvenience caused by having to go through LG for the warranty. However, we understand your frustration and would like to help in any way we can. Please reach out to us on social media @LGUSSupport so we can help you further. Your satisfaction is important to us, and we want to ensure that you receive the level of service you rightfully deserve. ^Juvy
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||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hshhhdhhudjuudjjjjdjjjjkdjjidkikkdkkkdjjdjjdjjejjejje
No, I would not recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not the best image quality - screen looks blurred.
No, I would not recommend this to a friendLasted less than 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After owning for less than two months (purchase 12/6/22), the picture went out on the TV. Screen lights up, but stays black and can hear audio of the show. LG support has been terrible. They sent links to several troubleshooting videos that have nothing to do with the issue and then had a person texting me for info. After thinking we were getting somewhere (asked for address and pictures of the TV), the person stopped texting or responding at all. Sent an email to customer support a week ago and nothing. LG is usually a great brand, but their warranty service is terrible.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. We work continuously to improve the quality of our products and services that drive customer satisfaction. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, and we'll be more than happy to assist you with your LG TV. ^James.
- Cons mentioned:Remote control
Annoying as hell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv Remote layout is so stupid. This is meant for one to buy another hands free remote. Ausio amd screen is great but unless you have a dedicated made to switch tv functions for you like the Clintons, this is for you
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Venette
Fran from San Diego
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality wasn't as good as my previous lg tv
No, I would not recommend this to a friendLg tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok picture. Many steps needed to change any setting
No, I would not recommend this to a friendCRAP!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase I have ever made! Buffers every 5 minutes after first hour on youtube. Worst design of a remote since 1985! "Man hands not compatible". Extremely slow. I thought I was upgrading from a cheaper brand, but that was a mistake. Horrible layout, took 6 hours to set up my channels and apps. My family room LG is 12 years old and is perfect, this company has really fallen down!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Scott. We appreciate you taking the time to share your experience with the LG TV (43UQ7590PUB) model. We're sorry to hear about the challenges you've encountered with the product. We aim to offer good products that meet our customer's needs. For help, visit: https://www.lg.com/us/support/help-library. You can also reach out to us on social media @LGUSSupport. ^Juvy
- Pros mentioned:Picture quality
TV Returned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought TV based on picture quality we saw in store. Delivered TV picture was darker, even with brightness all the way on 100. Returned the TV and exchanged for another brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi. we regret to hear of the experience you had when purchasing your UQ75 4K LED Smart TV. Should you feel the need to make your voice heard, feel free to fill out the following form: https://www.lg.com/us/support/feedback. ^Chris