Customer Ratings & Reviews
- Model:
- 43UQ7590PUB
- SKU:
- 6501937
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers value the picture quality and ease of use of the 43” Class UQ75 Series LED 4K UHD Smart webOS TV (2022). Many also appreciate the price and the TV's lightweight design. However, some customers express dissatisfaction with the remote control and report issues with the volume and operating system's responsiveness. Improvements to these areas could enhance the overall user experience.
This summary was generated by AI based on customer reviews.
Screensaver option sucks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried using for a web based app and it connected fine, but the dang screensaver would pop up after a while and it would sign out. Called Lg and they said theres no way to turn off screensaver so I returned it and bought a Samsung.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Don’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a dangerous TV that won’t last long. I’ll be surprised if it’s intact in a week. Its legs are for decorative purposes only - Tv just rests on the legs. If you bump the furniture it on or you try to turn it on from the unit, if you animal bumps it or your child, it toppled. The legs don’t actually attach. It’s insane. My TV is meant sit atop a credenza I purchased specifically to set the TV, but the credenza has doors for storage but I can’t open them or the TV will topple. It’s insane.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there Christina. We're sorry to hear about the inconvenience you have experienced with your LG TV. We rely on our customers like you to let us know what we're doing right/wrong to continue to provide the best experience possible. We would be please to investigate this further, but we must switch to a platform that allows for back-and forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help Thanks. ^Jai.
Privacy infringement
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like the fact that you have to create and account with LG and give them access to your data before they would let you install other apps. LG is encroaching on customers privacy. Once you buy this product LG has no say on what I install or watch on my TV. If I compare the TV with Sony, I would go with Sony.
No, I would not recommend this to a friendJtoo many buttons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman talked me into this TV. It has too many buttons and they are all small and do not lught up. Picture is fair.i should have gone w Roku or Samsung
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for taking the time to provide feedback. We’re sorry that the product did not meet your overall needs. We work continuously to improve the quality of our products and services that drive customer satisfaction. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be happy to help you out. ^James.
Not worth the price
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this unless you want a permanent line on the screen. This was after two months of use. It's a good price for the TV but not worth it because of this issue.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for sharing your thoughts about the LG TV (43UQ7590PUB) model. We understand your concern about experiencing screen issues after just a few months. We strive to provide reliable, top-notch products exceeding our customer's needs and expectations. A permanent line on the screen is not typical, and your feedback is important to us. We recommend checking the TV settings and connections to ensure everything is secure. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-vertical-lines-or-stains-on-an-oled-tv-screen--20153130731463. If the issue persists, please send us a private message on social media @LGUSSupport. Our team will be happy to assist you further and explore potential solutions. We appreciate your patience. ^Juvy
Waste of Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV! It will not stay connected to the Wi-Fi no matter what you do. To be fair, the TV will stay connected to the Wi-Fi approximately 20-25 % of the time. The rest of the time you will spend watching it buffer, logging into the Wi-Fi - you have to keep entering your password, and troubleshooting/resetting the TV and your Internet.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Vanessa
LG disappoints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It hasn't been easy to learn how to use. The picture color is too yellow. The captions aren't well synced with the spoken words.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Patricia. Thank you for taking the time to share your feedback with LG TV (43UQ7590PUB) model. We understand how concerning it can be when the picture color and captions don't align with your preferences. We aim to offer reliable, high-quality products for a smooth viewing experience. For help, you can check these links: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545 and https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-audio-and-video-sync-issues--20153132283433. If you need more assistance, please reach out to us on social media @LGUSSupport. ^Juvy
- Pros mentioned:Picture quality
LG TV have come a long ways. Very reliable now. Th
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As always you can count on LG. Always trustworthy and not like the original of many years ago. Have come a long way.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Usuki. Thank you for your kind words about LG and your positive feedback on the LG TV (43UQ7590PUB) model. We’re thrilled to hear that you trust LG and are satisfied with your purchase.
If you have any questions or need assistance with your TV, feel free to reach out. Please send us a private message on social media @LGUSSupport with any details or concerns. We’re here to ensure you have the best experience with our products.
Thank you for your continued support and for choosing LG! ^Juvy
DO NOT BUY THIS TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS TV. It is absolute junk, and will stop working after one month. If you live in Williston perhaps Best Buy would offer a replacement. If you live out of town, you’re out of luck. I can’t review LG products in general, but I can say that this is the worst tv I’ve ever purchased. There’s no way to give a zero star rating
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're deeply concerned that our resolution to your issue did not meet your expectations and that we weren’t able to demonstrate how much you mean to us. As much as we hate to see you go, we understand that a non-working TV must’ve caused a lot of inconvenience on your end. We apologize again for all the trouble caused and wish you all the best. Please reach out to us if you have any questions or concerns. ~Tanisha
Didn't have options I was looking for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very disappointed. Chose this model upon recommendation of sales person, only to discover that the streaming options are very limited. I did mention was interested in streaming rather than cable.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Vanessa
Huge let down
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this on line and arrived to pick up the tv and the cashier brought ONLY the tv to the counter. When I asked where the remote, tv box, power cable, tv stands, and manual was she replied that this tv doesn't come with any of those. I immediately returned it.
No, I would not recommend this to a friendDo not buy if you actually need a smart tv that wo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Total garbage. Going to try to return even though I am a week outside of the ridiculous 15 day return window. Have cheap insignia Fire TV’s that are twice as far away from the router that easily connect and have zero issues. This thing, constant on and off and resets to connect to the same network. Just totally unacceptable in the age of WiFi and smart TV’s. Buy the cheap one unless you are using only for a video game console or other means to watch tv.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We're sorry to hear about the challenges you've encountered with your LG TV, and we appreciate you sharing your experience with us. Your feedback is important, and we understand the frustration that connectivity issues can cause. We'd like to assist you in resolving this matter. Could you please send us a private message on Facebook or X at @LGUSSupport or call us at 1-800-243-0000 with your contact details and any relevant information? This information will help us look into the matter more closely and explore potential solutions. ^Jayne.
Too many choices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too complicated. Too many features. Can’t just turn on and click on my station. Endless screens to wade through and no idea how to use Alexa.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We appreciate your feedback on the LG 43” Class UQ75 Series LED 4K UHD Smart webOS TV. We understand the importance of simplicity and ease of use for enjoying your favorite channels and utilizing Alexa. To help you navigate through the TV's features and make the most of Alexa, we suggest consulting the user manual or visiting our support website for detailed instructions. And if you require any further assistance, please don't hesitate to reach us privately on Facebook or Twitter (@LGUSSupport). We are dedicated to assisting you and greatly appreciate your understanding. ^Sam
Ms. Deb
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two months in the picture went out. Would not recommend the UQ75 Series. Most LG products are very good.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for providing us with valuable feedback. We apologize that you had such an experience with your LG - 43” Class UQ75 Series LED 4K UHD Smart webOS TV. It would be our pleasure to help you out with your concern. Please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James.
Best Buy has terrible customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fine, problem was with the customer service I received from Best Buy. After scheduling a delivery time for this tv and another one, with a window of 11am-3pm. the driver showed up at 10 pm with only one tv. They have offered compensation of $100.00 for wasting my time. Two weeks later it is not on my account.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Laura. Thank you for sharing your feedback on the LG TV (43UQ7590PUB) model. We understand how important timely and reliable delivery is. We strive to provide exceptional customer service and ensure a smooth shopping experience. Please contact Best Buy customer service at 888-237-8289 for updates on the compensation they have offered. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Blah
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality sucks, not crisp for the money. This isnt the tv for someone who is old, its hard to use.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Smart TV (43UQ7590PUB) model. We appreciate your feedback and regret to hear about the disappointment you experienced regarding the picture quality and usability of the TV.
We understand that picture quality is a crucial aspect of any TV, and we apologize if the 43UQ7590PUB did not meet your expectations and the TV is difficult to use, especially if you are unfamiliar with newer technologies. Please visit this link regarding the quality issue of your unit: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
- Pros mentioned:Picture quality
Not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is good. However, the tv set will not keep the internet access. I would not recommend purchasing this model.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
Slow!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv takes forever to load up anything. Stare at a black screen more than i watch tv.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG TV (43UQ7590PUB) model. We understand that waiting for the TV to load can be annoying and ruin your viewing experience. We aim to offer good products that meet our customers' needs, but we haven't met your expectations this time. We're here to help. Please visit this link: https://www.lg.com/us/support/help-library/troubleshooting-your-internet-connection-tv-CT10000018-1426626051711. If you need more help, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Terrible TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv didnt last long....it will not connect to the internet. I have spent countless hours on the phone on hold with LG and their only remedy is to send a tech out. I attempted to click on the link that LG texted to my phone, to make an appointment and that didnt work.....I just bought this tv a few weeks ago from a Best Buy Outlet
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Good day to you, We're here to address the concerns that you're having with your new LG 43 in Class UQ75 Series. We would like to discuss a resolution to the issue of your WI-FI that is not connecting to your LG TV. We would like to offer our help in finding a resolution for you. In the meantime please see the link https://tinyurl.com/36jvyzpa and let us know if you still require service. ~ Tanisha
TV to my standards.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice TV form the outside but its so complicated to set up and after i did .. i to continue to connect to the wifi constantly thats not a good.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer