Customer Ratings & Reviews
- Model:
- 43UQ7590PUB
- SKU:
- 6501937
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers value the picture quality and ease of use of the 43” Class UQ75 Series LED 4K UHD Smart webOS TV (2022). Many also appreciate the price and the TV's lightweight design. However, some customers express dissatisfaction with the remote control and report issues with the volume and operating system's responsiveness. Improvements to these areas could enhance the overall user experience.
This summary was generated by AI based on customer reviews.
Wouldnt recommended
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is constantly disconnecting from wifi. I dont thats covered in the warranty. There's another smart tv in the home from another brand that has 0 issues staying connected. I initially got the tv because of all the great reviews.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jeremirah. Thank you for taking the time to review the LG TV (43UQ7590PUB) model. We're sorry to hear about the issues you have been experiencing with the TV's wifi connectivity. We aim to offer reliable, top-notch products and ensure a smooth and seamless experience. Please visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to change it because it doesn't have an image, the screen is broken inside
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, ErickC. We are truly sorry to hear about the issue with your LG Smart TV (43UQ7590PUB) model. We understand the frustration this situation may have caused, and we apologize for any inconvenience. To address this, we recommend reaching out to Best Buy customer service at 888-237-8289 in regards of you want to change the unit, and for immediate assistance. If there's anything else we can do to assist you or if you have any further feedback, please reach out to us on social media @LGUSSupport so we can help you further. We are committed to ensuring that your future experiences with us are positive and satisfactory. ^Juvy
I cant stream
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is fine, I just cant stream from my iPhone and that was something I wanted to do because I have an application from a channel from my country and I wanted to watch it on TV, not on my iPhone. I cannot transmit an image from my iPhone to the TV, for some reason it disconnects by itself, I have tried many times and that does not happen with Samsung TVs.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear you have experienced issues with getting your LG - 43” Class UQ75 Series LED 4K UHD Smart webOS TV to stream from our iPhone. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to immediately assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private or direct message via Facebook or Twitter using the handle @LGUSSupport, and we will be happy to accommodate you! ~Rita
lg washingmachine tower
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks total membership! I pay 179.99 for 2 yrs and then I get to pay 288.88 for every year after instead of geek squad protection at 250.00 cause the norwalk store managers dont know what they are doing!!! thanks for screwing me over!!! love wasting money I dont have.....
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Stacey. Thank you for taking the time to share your feedback on the LG TV (43UQ7590PUB) model. We understand that the pricing structure and service did not meet your expectations. We strive to ensure that our customers receive the best possible value for their money, but this was not the case for you. We take your feedback seriously and will pass it along to the appropriate department to review and improve our services. If there's anything we can do to assist you further, please reach out to us on social media at @LGUSSupport. ^Juvy
Delivery sucks
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was never delivered. Best Buy used a unofficial courier service, could not communicate at all. Felt like someones cousin was picked for the job. Takes 2 weeks or more to get a refund
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Get a new tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new tv it's brilliant up day I hop every one buy one
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your positive feedback about your new LG 43” Class UQ75 Series LED 4K UHD Smart webOS TV! We're delighted to hear that you are enjoying the brilliant picture quality and smart features. Your recommendation means a lot to us, and we hope that others will also have a great experience with this TV. If you have any questions or need any assistance in the future, please feel free to reach out to us on Facebook or Twitter at @LGUSSupport. We appreciate your support and are here to help. Happy watching! ^Sam
- Cons mentioned:Remote control
LG tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly Remote too complicated Difficult to program for streaming
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your insights with us and pointing out the different ways to improve our product. We'll be sure to keep it in mind in the future and be considered for our continuous improvement. Your feedback will help us maintain a fresh view on potential ways to refine our service and upcoming product developments. It will be shared with our Product and Marketing Teams to meet your expectations moving forward. If you need any assistance, you can send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee
So Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so disappointed in our new TV. We expected to find it would have a high quality picture. It does not. Foregrounds are sharp and clear and backgrounds are blurred. Today we watched a football game and longshots of the field were not at all crisp. We had the opportunity to view a non-smart TV this weekend and the color and quality of the picture were superior in every way. We wish we had our old TV back!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to improve the picture quality issue. ^Jennifer
Cheap tuner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Supposed to be NexGen tuner. It doesn't get reception as well as my 10 year old VISIO
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
not enough HDMI inputs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return, not enough HDMI inputs to be able to use a soundbar with ARC, a game console and have a cable box
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Picture quality
My TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally satisfied with the television that I purchased from Best Buy.
I would recommend this to a friendBrand response from LGAnswers
Posted .It means a lot to us that you are satisfied and happy with your LG TV. We find it to be a favorite among many of our customers. It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thanks for choosing LG and for being a fantastic customer! -Cazz
You Get What You Pay For!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is not sharp, color is off and sound quality is not very good
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Website said it was in stock; it wasn't.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy's Roadie delivery service cancelled this because it was out of stock when the driver arrived. It took two weeks of back and forth communications with BestBuy support to finally get the purchase refunded.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Eugene. Thank you for sharing your experience with the LG TV model 43UQ7590PUB. We understand the frustration of dealing with delivery issues and the delays in getting a refund. Please send us a private message on our social media platform via @LGUSSupport. Our team is here to assist you further and ensure you have a smooth experience with your next purchase. We appreciate your patience and look forward to helping you. ^Sam
I hate this tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG. I’ve owned every brand of Tv. This is the most frustrating. I’m so completely fed up with this Tv. Does anyone know how to download peacock app to this stupid Tv that is supposed to be smart. Google it - you’ll never find directions from LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We really appreciate that you took the time to give us your insights. We apologize that you had such experience with your LG LED TV. It would be our pleasure to assist you with this, but we must switch to a platform that allows us to have back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be happy to help you out. ^Jolly
LG UHD
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even at max brightness the picture is very dark. Even after playing with all the video settings the picture looks has very very low contrast. Don't waste your money.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, We hate to hear you are dissatisfied with your unit's performance. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. We will share this with our research and development teams for future improvements. We apologize for any inconvenience. ^Vanessa
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two tvs on the same day. I’ve had problems with both of them. I had a technician from the cable company work on them. They are marginally better but far from satisfactory. The signal is strong. We have a third tv and the picture is sharper and more pleasant to view. I am totally disappointed with L G.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Vanessa
Turns off every 20 minutes
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this tv for 15 months and then it started turning itself off every 20 minutes. Multiple calls to LG technicians did not correct it. LG would not replace it because it was past the warranty. I cannot recommend.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you taking the time to share your experience with the LG TV (43UQ7590PUB) model. We understand the frustration and the challenges you faced with the TV turning off intermittently. Despite multiple attempts to resolve the issue with the help of our technicians, the problem persisted. This is not the experience we want you to have with our products, as we strive to provide reliable, high-quality products and enjoyable viewing experiences that meet our customer's expectations. You may consider visiting this link: https://www.lg.com/us/support/help-library/tv-powers-onoff-intermittently-tv-CT10000018-1427121212479. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
this is supposed to be a color tv not bw
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JUST PURCHASED ON MARCH 24,2024 and all i can get know is black and white tv no color.stay away from.did purchase the 4 yr extended warranty,now i will see if that was worth it or not.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We sincerely appreciate you sharing your recent experience with the LG TV (43UQ7590PUB) model. We're sorry to hear about the color display on your TV. We aim to provide reliable, high-quality products and ensure a smooth and seamless viewing experience. You may visit https://www.lg.com/us/support/help-library/lg-tv-how-to-adjust-the-grayscale-feature--20153258853854. For further assistance, you can reach out to us on social media @LGUSSupport. ^Juvy
Bad tech
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely low quality tech - the TV is super slow to load my apps. We have barely been able to use it because every time we switch it on, we get frustrated by its sloth-paced load times.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly
disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture quality was horrible. brought it back and got different brand. Own the OLED tv by LG and that one is great. This one was a total disappointment
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer