Customer Ratings & Reviews
- Model:
- 43UQ7590PUB
- SKU:
- 6501937
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers value the picture quality and ease of use of the 43” Class UQ75 Series LED 4K UHD Smart webOS TV (2022). Many also appreciate the price and the TV's lightweight design. However, some customers express dissatisfaction with the remote control and report issues with the volume and operating system's responsiveness. Improvements to these areas could enhance the overall user experience.
This summary was generated by AI based on customer reviews.
Wrong remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wrong remote was sent. I needed to go to the local store to get the right one.
I would recommend this to a friendDon't trust what Best Buy advertises
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this "open box" in "excellent condition" per the website. It was "Geek Squad" verified. Per the website, excellent condition comes with original packing and all original parts. We drove out of our way to get it and they brought out a TV in bubble wrap. No box, no remote, no stand, and no instructions. Per Best Buy, these things were supposed to come with it. It was a total sham.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Heather. Thank you for taking the time to share your feedback on the LG TV (43UQ7590PUB) model. We understand the disappointment with your recent "open box" purchase. We aim to provide high-quality products and exceptional customer service and ensure that our products are delivered with all the necessary components to provide a seamless experience. Please contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. If you need more assistance, you can reach out to us on social media @LGUSSupport. ^Juvy
TV was broken when I plugged it in
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV on. Wednesday. Finally had time to plug it in on Friday. Screen was cracked upon plugging it in and turning it on. Put back in the box and returned to store on Tuesday when I was free. Was totally humiliated by the staff at the store who refused to help me or give me a refund. Out $300!! Will NEVER SHOP AT BEST BUY AGAIN!! Tried uploading a pic I took of the screen but that isn’t working either!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for taking the time to leave us feedback. We're sorry to hear about your experience with the TV and the store staff. It can be so inconvenient when a newly purchased product arrives damaged and the customer service doesn't meet expectations. If you have not reached out to our social media care team yet, please reach out to us via Facebook or X (Twitter) @LGUSSupport, and we'll be glad to see what we can do. ^Dan
Poor over the air tuner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over the air tuner very weak, only picks up less than half the stations my 11 year old tv receives. very disappointing. would not recommend for ota use
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Do not purchase this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this TV for just under 3 months. It started lagging and freezing last week when I would try to change the channel or open an application, and turned off. Now it will not even turn on. Unacceptable that this would happen.
No, I would not recommend this to a friendblue tinted screen guarantee
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In two years, your LED lights will start burning out and you'll be left with a blue tinted screen. This model being one of 2 I've bought from LG all had the same fate. Save yourself the headache, buy anything else.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
RETURN TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tv sound stopped working so I bought a new one from you. LG43" class UQ75 Series LED 45 1/19 PURCHASE INSTALLED 1/23. NO RETURN? THE TV DOES NOT WORK. I NEED TO RETURN IT.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this issue to our attention. I'm sorry to hear that the new TV you purchased from us is not working as expected. I understand your frustration and apologize for any inconvenience caused. Your satisfaction is important to us, and we will do our best to assist you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Black screen but still have sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please stay far away from this tv.. it only last for 2yrs! I’m telling you the truth ppl if you get it you’re lg tv screen will turn black but has sound still.. look it up you’re self.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We’re sorry to hear that you weren’t satisfied with our product. Should you need further assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, we would be happy to accommodate you. ~Bridge
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was left at my door when I Wasn't home.It was also had a cracked screen because it wasn't packaged well. I will never purchase from BestBuy again@
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. We are serious about you, We strive to avoid such unfortunate experiences when resolving issues with your LG appliances. We would like the opportunity to make your experience better with LG going forward. Please send us a private message with a good contact number via Facebook, Twitter, or Instagram and we can have someone reach out to give you the support you require. ^Anthony
LG TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv would not power on, I had to return it after calling LG and troubleshooting with them.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, MicheleC. Thank you for taking the time to review the LG - 43” Class UQ75 Series LED 4K UHD Smart webOS TV (43UQ7590PUB) model. We apologize for any inconvenience caused by the power issue on your LG TV. We understand the frustration this might have been for you.
If there's anything LG can do further, please send us a private message on Facebook or X (Twitter) through @LGUSSupport. We look forward to the opportunity to assist you. ^Juvy
free apple tv difficult to access.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.free apple tv incredibly difficult to access. customer service not able to provide adequate assistance
I would recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Bummed its expensive and not a good TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It buffers all the time. When you google it says its the internet but every other tv I had worked fine. I just needed a bigger one
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer