Customer Ratings & Reviews
- Model:
- 43UQ9000PUD
- SKU:
- 6501931
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 43” Class UQ9000 Series LED 4K UHD Smart webOS TV for its exceptional picture quality, user-friendly setup, and affordable price. Many customers rave about the crystal-clear images and vibrant colors, while others appreciate the hassle-free installation process. The remote control, which functions as a mouse and has motion-controlled pointing capabilities, is also a popular feature among users.
This summary was generated by AI based on customer reviews.
Potentially good but has bright screen spots
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be a 4 star TV but it has white light spots in at least 3 spots around the edges. Looks terrible during dark scenes or when a move doesn’t fill the screen. Of course it starts happening after my return period is over.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Owner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV may work well with 4k but does not work well with 1080p full HD. There to many adjustments and I've tried them all trying to get a sharp crisp picture to no avail. The manual that comes with it doesn't list all the settings it has, went on line and the same thing.Will be returning to the store for refund.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
INSTRUCTIONS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PICTURE NOT AS GOOD AS EXPECTED. POOR INSTRUCTION BOOKLET ON "HOW TO USE"
No, I would not recommend this to a friendWorks for what i needed for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best but will work fine in my office fir some interference
I would recommend this to a friendNot as advertized
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for an open-box geek squad excellent condition unit, I recieved an open-box tv with someone else's information still logged in to the apps (hulu, netflix, etc.) and the TV was missing the mounting screws so I had to go purchase them from a local HW store. The tv is slow and non responsive, picture is not great and brightness level is not good enough. I would avoid this tv and buying open box items from best buy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jai.
- Cons mentioned:Lag
Real Slow bad quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse tv, mad laggy, image looks bad, apple play doesn’t work correctly, get a sony is more expensive but sure does the job well.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, We hate to hear you are dissatisfied with your unit's performance. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. We will share this with our research and development teams for future improvements.please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience.^Vanessa
Pass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is ok, software is junk, controls are cumbersome.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
I got cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the picture I expected very dark probably going to bring it back and buy a Samsung
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with troubleshooting the picture quality with you, however we need to move to a platform that supports back and forth messaging. Please send us a private message via Facebook or Twitter, using @LGUSSupport, #VOC in your first message, your contact info and we will get this taken care of for you. Thanks. ^Jennifer
Best Buy Will Not Return Damaged TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase this TV from Best Buy. Ours arrived with the screen broken in three places and Best Buy is refusing to return the TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Mark. We appreciate your time in leaving us a review. We appreciate you letting us know about this and this will be considered for our continuous improvement. Furthermore, we recommend that you should you have any other questions or concerns, contact Best Buy for further assistance. ~Anthony
Mr.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV came in damaged, very disappointed. I need a new replacement for this tv. Please pick up this tv and bring me a new replacement
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Based off your recent message you had a LG TV that came damage. We at LG understand the frustration this has caused. Furthermore, we keep ourselves a goal of keeping smiles on our customers face. To further assist you with this matter. Send us a private message on Facebook or Twitter and our Support Team will be glad to help you. Thank you. `Jai.
Totally disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this tv in dec 2022 today it just went off stop working
No, I would not recommend this to a friendFaulty
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv and got it home and there was a message on tv that you needed a special tv controller to turn tv on googled it found there was an issue with tv
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We really appreciate that you took the time to give us your insights. We would be pleased to investigate this further. Let's switch to a platform that allows for back-and-forth conversation. You may send us a private message on Facebook or Twitter at @LGUSSupport. We'll be waiting for you. ~Bridge
Defective legs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. The legs are defective and don’t hold the TV when attached.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Oh No! Those legs were not the ones made for walking. We're here to guide you to the right source of information. We would love to get you some legs that are made to stand the test of time. Please contact us so that we can get this taken care of for you. When contacting us please have on hand the serial number to your unit and a good contact number and proof of purchase will be helpful in getting you the effective attention that you deserve and need at this time. This is how you can get our private message, live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: LG Global
Twitter: @LGUSSupport. ~Tanisha
Defective item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item came defective, call for return label and never got it .
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Venette
- Pros mentioned:Picture quality, Remote control
I shouldn't have waited .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hmm and hawd for a few weeks debating on whether or no I should buy, but after buying I have been VERY happy with the TV. Haven't had any issues with picture, sound or remote.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
LG 43" UQ9000 LED 4k
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product/ great color and sound/ and sold at a reasonable price.
I would recommend this to a friend - Pros mentioned:Picture quality
Good little deal here
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is excellent. I needed the 43 inch for a smaller space and yet wanted 4k as well. The picture quality is good as is the sound. The price was within my budget. I think the major brand names are really similar in quality in this category so the choice is hard, but I would buy the LG again.
I would recommend this to a friend - Pros mentioned:Picture quality
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv. I'm not a tv buff, but It's perfect for a person who likes to relax at home and watch tv. I would buy this product again.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for taking the time to leave us a 5-star review with the. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
- Pros mentioned:Picture quality
Yet another GREAT LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a great tv!! Cannot believe how SHARP and clear the picture is. Takes a little practice using the remote but easy once you get used to it. Love it. Would def recommend
I would recommend this to a friend - Pros mentioned:Picture quality
First smart purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first smart tv and it has taken some time to get used to. The LG channels, instead of network stations, the remote is more like a computer mouse. The setup was easy and the picture and sound are quite nice.
I would recommend this to a friend