Customer Ratings & Reviews
- Model:
- 43UT7000PUA
- SKU:
- 6593577
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 43” Class UT70 Series LED 4K UHD Smart webOS TV (2024) for its excellent picture quality, ease of use, and simple setup. The TV's color and connectivity options, such as Bluetooth, are also appreciated, along with its lightweight design. However, some customers have expressed concerns regarding the remote control and user interface.
This summary was generated by AI based on customer reviews.
New smart TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase was easy and installation seamless!!!
I would recommend this to a friendPerfect everything
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv works perfect, excellent service at gwinnett store
I would recommend this to a friendPineda
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I saw it I got for my son as a gift hopelly he enjoys it .
I would recommend this to a friendBest deal ever for a bedroom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect tv for a bedroom. Image processing always great on a LG
I would recommend this to a friendFalse advertisement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works well, it says alexa ready, but it does not have a remote to use the alexa so you have to buy another remote for the alexa to actually work, but I bought it and it still doesn't work.
No, I would not recommend this to a friend43” TCL TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent TV, potential cable connectivity issues. It’s got pretty good color but the sound isn’t there best.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the cable connectivity and sound performance of your LG 43 Class UT70 Series LED 4K UHD Smart webOS TV. Your feedback is important, and we want to ensure your setup provides the best possible audio and video quality.
https://www.bestbuy.com/product/lg-43-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZH5TF
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. We appreciate your patience. —Renzo
needlessly difficult, complicated setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ridiculous that they made the setup so difficult and complicated, given how easy and simple the process is. The legs are held on only by a single short screw, and it's the customer's responsibility to make sure it's screwed in "straight" so that it's secure. The power cable is difficult to get inserted, so much so that I had to put so much force on it that I was afraid I was going to break it. The instructions given for assembly were ridiculously complicated (and didn't contain any WRITTEN instructions, just pictures!) as it combined instructions for all the different size versions of the TV (and the different sizes have different setups) into one set of instructions. Even the battery packaging for the controller was needlessly tight with essentially no room to even get scissors in there to try to cut the packaging open. Really horrendous setup, I'm still in shock how bad it was, I would've expected much better from LG. I'm hoping the picture quality itself is good though, will update the review after I actually get to use the TV
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Alan. We appreciate you taking the time to share your experience with the setup of your LG TV (43UT7000PUA) model. We understand how important it is to have a smooth and straightforward installation process. For securing the TV legs, we recommend ensuring the screws are fully tightened while keeping the stand aligned. If the power cable feels tight, try inserting it at a slight angle and applying even pressure. We also appreciate your feedback regarding the instructions and will share it with our team for future improvements. If you have any questions or need further assistance, please send us a private message on social media @LGUSSupport. We’re here to help. ^Juvy
- Cons mentioned:User interface
Disappointed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Terrible user interface. Slow response to remote commands. Very poor viewing angle. Worst TV ever purchased. Big mistake.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jack. Thank you for reaching out. We understand the importance of having your LG TV (43UT7000PUA) model deliver a smooth, responsive viewing experience, and we appreciate you sharing what you’ve noticed with the interface, remote responsiveness, and viewing angles.
One helpful step you can try is enabling Quick Start+ in the TV’s settings. This feature can improve responsiveness when navigating menus and using the remote. You can find it by going to Settings → General → Devices → TV Management → Quick Start+. You may also find the model’s support page useful: https://www.lg.com/us/support/product/lg-43UT7000PUA.AUS. We’d be glad to take a closer look at your experience. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you directly. ^Juvy
Good TV -Bad remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice colors but OH MY what is this remote like back in 1996 so old with to many keys and the OK button is really bad.
No, I would not recommend this to a friendBad Best Buy review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has nothing to do with the quality of the LG tv. This is about Best Buy. Ordered the tv on January 3rd. They said it would be delivered on January 4th. No show. For two weeks they lied to us, telling us FedEx lost it. FedEx had never been given the tv to deliver. I had to wait two weeks for their next "deliver by" date to get a refund. The tv never came. I got ahold of someone through Twitter who finally told me the truth (thank you!) and gave me a refund. I don't know what has happened to Best Buy, they used to be so reliable, but this is the second time I've had a problem like this. Had to drive 2 hours over 2 icy mountain passes to get my tv from a different store. I realize in light of the problems we are experiencing today this is absolutely nothing, but I just wanted to share so others weren't sitting around waiting and being lied to by customer service reps.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with the ordering process for the LG TV (43UT7000PUA) model. While your concern doesn’t pertain to the quality of the TV itself, we completely understand having been to encounter delays and miscommunication during the delivery process. We strive to provide exceptional services and ensure a smooth and seamless experience.
For future purchases, we recommend confirming the order's status and delivery details directly with the retailer to minimize inconvenience. If you encounter any issues with your LG TV, please feel free to reach out to us via private message on social media @LGUSSupport. We’re here to assist with any concerns.
We appreciate your patience and hope the TV serves you well. ^Juvy
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turning it on was a series of button pushing to get to Roku home page. Sometimes you turn the tv on and you needed to push the remote buttons differently. The sound stopped working more than once. I shut tv off and unplugged it but still didn't work. Then next day the sound would work. The remote is to cramped with buttons. Returned it and purchased a cheaper Insignia TV and it works great.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG TV (43UT7000PUA) model. We understand your concern about a TV that doesn’t perform as expected, especially when you’re facing issues with turning it on, navigating through the interface, and experiencing sound problems. We strive to provide high-quality products and ensure a smooth viewing experience.
We recommend checking for any available software updates in the settings, as these can often address glitches with the remote control and sound. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. If the issue persists, we suggest sending us a private message on social media @LGUSSupport, and we’d be happy to walk you through more troubleshooting steps to get your unit working properly. We respect your decision to return the unit. Your feedback is invaluable to us, and we’ll work to improve the functionality of our products based on your experience. ^Juvy
- Pros mentioned:Picture quality
Tv is ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is ok. But the os is a little slow
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We understand your experience about the operating system on your LG TV (43UT7000PUA) model being a little slow. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
One easy fix you can try is clearing the cache, making sure your TV is up to date, and checking if there are any background apps or network hiccups. These little steps can really help boost your TV's performance and responsiveness. If you need more help, feel free to check out https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535.
If you need anything else, just shoot us a private message on social media @LGUSSupport, and our team will be super happy to look into some solutions for you. ^Juvy
clueless about Tek and installing the TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was very hard to set it up and adjust the picture and colors
No, I would not recommend this to a friend- Cons mentioned:Remote control
Remote too complicated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought i would just plug the tv in and hook up my roku. NOT. And trying to use the remote is awful. I can't even get to "factory" so i can start over. Hate i got this tv. Finally, just unplugged it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Kathleen. Thanks for sharing your feedback with us. We understand your concern about a new TV that doesn’t set up as expected. For your LG TV (43UT7000PUA) model, try performing a soft reset by unplugging the TV for 30 seconds, then holding the power button for 10 seconds before plugging it back in. This can help with any initial setup issues. Regarding the remote, re-pairing it with the TV by holding the "Settings" button for 5 seconds can help improve responsiveness. For more help, you may visit https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809. If you continue to experience difficulties, please send us a private message on social media @LGUSSupport, and we’d be happy to assist further. ^Juvy
It's distracting and it wastes time .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I turn the TV on I have to set it back to HDMI 1. It's distracting and it wastes time to do so.
No, I would not recommend this to a friendUmm ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great basic television but the view could be better.
No, I would not recommend this to a friendLg
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fine just a little annoyed that it was $30 cheaper less than a month after Black Friday
I would recommend this to a friendGreat for price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, will update once I use it for a while
I would recommend this to a friendWas great...for about a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this TV at first, but after a month and a half, it disconnects from WiFi constantly. Can't even make it through a movie without it happening multiple times. I have to turn off WiFi and turn it back on every time to fix it temporarily. Only long-term solutions I've seen online are configuring your router to stop band steering between WiFi frequencies or getting a firestick. Haven't tried either yet, but will have to figure something out because this issue makes the TV so annoying and unreliable.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Traci. Thanks for sharing your feedback with us. We understand your concern about your LG TV (43UT7000PUA) model that keeps disconnecting from Wi-Fi—especially when it interrupts a good movie night. We strive to provide high-quality products that exceed our customer's needs and expectations.
Frequent Wi-Fi drops can be caused by interference or how the router handles 2.4GHz vs 5GHz bands, as you mentioned. Band steering can confuse devices, and LG TVs sometimes connect more reliably when assigned to a single frequency. If you’re comfortable doing so, try temporarily disabling band steering or creating separate SSIDs for 2.4GHz and 5GHz to see which your TV prefers.
Also, make sure your TV’s firmware is up to date by going to Settings > Support > Software Update > Check for updates. Outdated software can sometimes affect network stability. For guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535.
If you're still having trouble, reach out to us directly on social media at @LGUSSupport and include your model number and what you’ve tried—we’ll walk through more steps and help get this sorted so you can enjoy your TV again without the disconnects. We’re here to help. ^Juvy
Damaged out of the box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I am unable to rate the television, as the LED screen was shattered the first time I powered it up. As instructed on the best buy website, I immediately returned it to the store on 71st street in Tulsa where it was purchased a few hours earlier. I was told the damage was my fault and was due to the way i removed the tv from the box, which is remarkable for the fact that the employee confronting me was not present when i opened the box, and because he was wrong about what he said I did. Never again Best Buy. Terrible and shame on you. Worst possible experience
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand that the LG TV (43UT7000PUA) model arrived with a shattered screen. We strive to provide exceptional services and ensure a smooth experience.
To further assist you, please send us a private message on social media @LGUSSupport, and our team will be happy to help address the situation. We want to make sure you get the support you deserve and explore possible solutions. We appreciate your patience in this matter. ^Juvy